Terrible service and not customer-oriented. If you get a cancellation at the restaurant, then the service fee that is charged for each product + delivery will not be refunded by Wolt. It turns out that we buy goods for 5000 tenge, service fee = 250 tenge. We put another similar product in the basket and the service fee increases and now = 350 tenge. Let's say you made a large order and added a lot of goods, but the restaurant canceled you and only 1 product arrived to you. You will be charged the service fee in full for all added items. That is, it turns out they take money for air. My order was canceled, and the money was returned only for 1 item. They kept the collection for themselves, of course. Arguing that they live on this money and make the service better. Although it's much better... A greedy company just steals money from people! I do not recommend using this service!

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Жанбота Байбусинов

Level 4 Local Expert

The money was taken and the order was not delivered by a courier named Omirbek, do not order

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Настя

Level 8 Local Expert

disgusting You will lose time and money.

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Wolt Kazakhstan

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3 reviews