Terrible service. There are no prices on the website, you can only buy in one store, they replied that this is the company's policy. Okay, politics is politics. I called the store to ask for the price and the availability of a contact cleaner. I started to tell the seller the article, but he interrupted me and asked me to tell him what I needed. I said I needed a contact cleaner. He replied that there was and named the price. Looking at the price on the Internet from competitors, I saw that it was 7-8p more expensive and only the next day or even later. I decided to go to the store. When I arrived at the store, I did not see the contact cleaner. Instead, the seller began to offer me various means of processing and preservation, etc. and it turned out that there was no cleaner itself!!! So teach the seller to understand what he is selling, or at least listen to the buyer when they tell him a specific thing that interests him. As a result, the money spent and an hour there and an hour back on the road.
As a result, just on the way home, I went in and bought a tool at the nearest Hi-Gear store, which costs almost twice as much and coped with the task one hundred percent. Therefore, I do not know how Wurth would have coped, maybe as well, or maybe as the service and maintenance of the company.
So the price/quality/ service does not always depend on each other
The quality of the product is at the highest level. Sometimes there are promotions, you can buy a high-quality tool, etc. inexpensively! Polite staff. They explain everything correctly.
They said on the phone that there were grinding sponges available, when they arrived a couple of hours later, it turned out that there were none. The salesman at the reception was too serious instead of solving the issue.
A good store. Competent and responsive staff. Special respect to Vyacheslav. Unfortunately, the supply program differs from what it was in the Russian Federation. But it's still better than in Russia now!
A great store with a wide assortment. The price tag is not democratic, but the quality cannot be cheap. I recommend you to visit. The brake cleaner is the cheapest in the city there.
A super store with high-quality tools for construction, car repair shops and just for home. As well as high-quality lubricants and even work clothes and shoes.
The tool there is really high-quality. But in some places it is expensive, you need to compare it with competitors. There are positions that are better to buy from them, and there are those that are better to take from their competitors. At the same time, they do not sell overtly stylish things.
A wide range of goods, shoes, accessories and products of the wurth brand, convenient guest parking, all measures have been taken against the spread of covid-19. An attentive seller!