The hotel is located in the city itself, there is a passage through the fence to the beach, in principle almost on the first line, there are various playgrounds on the territory, and paths to walk, the territory is not very large like many hotels, but there is a passage to the paved road.a path along which you can walk around the entire lake. The hotel is clean inside, modern interiors, free parking on the ramp and below, the entrance is on the right via an automatic barrier, the staff is friendly, although one of the two Russians at the reception did not even say hello when checking in, pretended not to notice, the rooms are modern, clean, but there are questions for the room service staff, when checking in, do not there were hand towels, napkins, and hygiene kits, these are ear sticks after a shower, shaving kits when I. I asked on the second day, they were ready to provide me, also, all three types of soap in the shower did not smell pleasant, I had to use liquid soap in the sink, another flaw, but it's to the administration that there is no hygienic shower or bidet, which causes great inconvenience, maybe in higher class rooms they are, I would like to see toilets with built-in bidets like at any gas station in Turkey . The staff responded promptly to the comments. The breakfast is very varied, plentiful, and delicious, there are a lot of places in the restaurant on the 2nd floor, but the tables are not cleaned promptly, the staff is in beautiful clothes. The pool is large, about 10x30 m, and a children's paddling pool, the hall is cozy, sun beds are around, but there may not be enough, with an influx of people, a towel is given out here, the water is a little cool, you have to bask in saunas, Russian, Finnish and hammam, although the latter is not very, there is a lot of fog and the sun beds are barely warm. There are 2 missing rungs on one ladder down to the pool, they were cut off by welding and my wife almost punctured her hand on the rest of the scale, but I groped and rocked it off. But you can spend the whole day sleeping in the pool on a sunbed. Other entertainment the fitness room turned out to be open but de-energized, it was dark, the exercise equipment did not work, but I did not look for the staff, I did not get into the restaurant on the top floor, according to reviews, they do not cook very well, I cannot dispute. Yes, there is also the smell of an old hotel in the corridor on the way to the room, the carpets must have smelled.

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Show business's response

Алексей Лазарев

Level 4 Local Expert

The hotel is very nice. It fully corresponds to the stated data... the breakfasts are magical thanks to the chefs. The location is great. The pool and spa are all super. But as for the restaurant, lunches and dinners, everything is relative here at the price of 5000t salad, a quarter of a cherry tomato and 1 slice of cucumber. I really like this hotel. I would like to fix the moments in the restaurant and it will be super

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Альбина

Level 8 Local Expert

Overall, it's not a bad hotel. The room is clean, the food is delicious, the pool and saunas are nice and clean. I lowered the stars for checking in at 3 p.m., but there were no towels, bathrobes, slippers, dental kits, or basic hand soap, shampoo, or drinking water in the room. I had to contact the reception three times. It wasn't until 8 p.m. that all this was gradually brought to our room. It was unpleasant: we came to rest, but we literally had to wait in the room for one thing or another. The mood was ruined. Extra bed linen for 3 places was brought when the child could barely sit up and fell asleep. I usually always take hygiene supplies with me, this time we decided to travel light. Unfortunately, the decision was ill-advised. By the way, there were dirty towels and bathrobes from previous tenants in the closet.

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