A good assortment, the staff explains very clearly, everything that I bought is of good quality.
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Midoga
Level 13 Local Expert
December 26, 2023
I bought a strap for Mi band 6 here, at the checkout and on the website they assured me that the strap was original, but as it turned out now it is not. Because the plastic latch broke, which should generally be metal (as in the original strap). But a visual inspection in the store failed to identify the fake. I am very disappointed. Otherwise, the store is normal, I bought equipment here more than once, but they let me down with the strap.
The consultants greet each other from the doorway and ask how they can help. They answer all questions intelligently, help you choose the right product. The store may be small, but the experience is great.
We promptly, thoroughly and kindly resolved all issues when buying a smartphone. I was prompted by some nuances that I did not initially think about. There was no compulsion to buy additional accessories, an "extended warranty" and insurance, which sellers sometimes sin against. They reminded me that there is such a possibility, but did not insist. That's what I liked. + They suggested how to specify the address correctly when calling a taxi (the house is angular, traffic is heavy, so "there are nuances").
I was very pleased with the visit and the purchase.
I am pleasantly surprised and delighted with the efficiency and ease of hand of Ekaterina's specialist, who helped to remove the protection and blocking of the MI account in a matter of minutes.A very sweet and pleasant girl, more such kind and helpful people, THANK YOU!!!🌺
The store is good, but there is one thing, but it's the staff. One customer is served by two people at once who are standing at the checkout. And just going in for headphones, you stand for 20 minutes.
Xi stor he and in Africa xi stor. Everything is fine, the staff is polite and explains according to the model everything that any ordinary person needs to know.
Be careful, there are not very respectable people among the store staff. So, I came to buy Poco X3 Pro, but the seller dissuaded and sniffed Xiaomi Redmi Note 10 Pro. It was only at home that I discovered that this model has colored stripes and spots on the light background of the screen, even with a slight change in the viewing angle vertically and horizontally, which really create discomfort. The store refused to exchange or refund the money, as their XISTORE service center issued a conclusion: "Rainbow stripes are not a defect, this is a feature of the structure of the display module." A decent seller would have indicated to the buyer the existing flaw in the AMOLED screen technology, but not the seller of this store.
Wonderful staff. Polite, responsive, competent and decent consultants. Thank you for the excellent attitude to the customer and help in choosing gifts. Good luck to you and grateful customers!
A very good store with pleasant prices and equally pleasant consultants! They take their time, not sparing it, and give you the opportunity to make a thoughtful decision when choosing products. Well done, guys, keep it up, I'll recommend you!
There are no questions about the technique , but the service is at zero . I bought scales .The girl did not willingly answer my basic questions about the product, rolled her eyes when I asked how to use the scales at all? She said that batteries are needed on the scales, she offered the most expensive ones, since 11p for 3 ordinary small batteries seems to me not enough) I didn 't take the batteries , I thought there were such at home , as it turned out, she offered me others, so I activated the scales only the next day .There are not small margins in this store, I knew that, but it was easier for me to overpay .They even have paid packages, for such and such margins ... The girl did not offer me a package until I asked for it myself, apparently she thought I would carry these scales in my hands. yeah) The package is either super small or the size of a baking sheet for a gas stove, I had to buy this baking sheet..) in general , I wanted to return these scales back and buy the same ones in another store , on principle .
If you consider that I am a global brake in technology and sometimes you need sooo much patience, then the store staff is always on top. Thank you and good luck with your business!!!
A very long service at the checkout, apparently due to a lack of employees, how can it be that the official distributor does not have at least 1 xiaomi position in stock.. Specifically, at the Surganov point, there are apparently problems with the inflow and exhaust, it stinks afterwards, the room itself is stuffy, the whole impression of Xiaomi technology immediately deteriorates, it turned out easier to order from competitors who do not position themselves as an off-site representative office…
There is no choice, the sellers frankly do not understand what they are selling, especially the reaction of the seller's girl was surprised at my request to show a "mouse", she was surprised and asked what kind of mouse, I say a real woolen one, after which she stood in a stupor and did not know what to do, but her colleague came to the rescue and suggested what was what and what mice are usually asked in such stores. I didn't warn you that there were no batteries until I asked myself! I stuck a battery with a different polarity into this poor mouse, which was practically impossible to dig out later.
A good store! I chose wireless headphones on the website, came to the store and immediately bought them. The prices are current, as on the website. The manager told me everything and checked it out.
I had to wait, but in the end I got a sensible consultation. The employee then clarified some of the information in the technical department and called back himself when he was ready to share the information.
Xiaomi's prices are not always the lowest, but the service is 5 stars.
The site indicated what is available. Upon arrival at the store, it turned out that it was available but defective. Therefore, I recommend calling in advance.
As a customer of this store, I am very satisfied! Excellent service, competent and attentive staff who know their business! The service from the staff is bright and sincere friendliness, cordiality! They give excellent recommendations! I am very grateful for your work👍👍👍
A good selection of Xiaomi equipment, attentive and competent staff. Good conditions for "touching , groping, touching".
There is no quick installment plan from the store, only through the bank. "Fill out the form and walk for an hour, they will contact you... ". There are no killer discounts for regular customers. In view of the above, despite the presence of a loyalty card of this store, I do not always buy Xiaomi equipment in this store.