great sea view
the kitchen is ok
bushly so
-so animator girls - fire
from the cons, small territory
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Sonya Scandal
Level 11 Local Expert
October 28, 2023
We arrived from the hotel at 3 nights, and check-in from 13 to 14.00 we slept at the reception like homeless people, taking into account that we got to the hotel almost a day. Breakfast was also not provided, as the bracelets are worn from 13.00.
The whole impression is spoiled. There are big cockroaches in the rooms.
Next of the advantages is nutrition. They cook delicious for Egypt.
The reef is alive and beautiful.
There is no territory for walking. Only between the buildings.
I really liked the hotel. We had a rest in mid-October 2021. A very convenient pontoon. The food and rooms are good, they were fed seafood twice a week. The tequila is great. The staff is friendly. We liked everything!
I don't know how it is, tourists came to our Sultan garden of their experiments to look at our beach. The experience looks like a very small beach line, but the music is very good.
1. Staff: not responsive. They often ignore requests. The work is mostly done by men. They are rude and rude. We are a family that is not at all conflicted, but we have seen a lot of quarrels in this hotel where the client was right. We decided not to stand out too much because it's useless. If you leave the tea, then they clean up well, without tea, blunder.
2. The room is terrible. Although it is economical, but sorry, you have five stars. Old furniture, a broken bed, the electricity went out when the air conditioner was turned on. They called 16 times and came to the reception every other time.
3. Swimming pool and snack bar. It's funny) everything is included, but they give out a limited amount per person) once we took a small potato and a chicken, but the next time they barked at us that only one))
4. The sea is clean, it's fun to dive. With a mask, it's generally a thrill.
In general, we will never return to this hotel again.
Do not take excursions) there are 2 hours from excursions, and everything else has its own shops and the imposition of goods for almost 6 hours.
We were in room 1022 where the bed broke don't take it)
A good hotel, excellent food, positive staff, weak animation, the diving center on the beach is cool, professional instructors work, water excursions with them for 5+
We returned yesterday and decided to leave a review.We arrived at the hotel on September 16 at 7 pm, our wishes were asked at the reception and we received a great room with a side sea view (without money).The territory of the hotel is very large, but you can call a bus from the reception desk that will take you to the beach and back. The beach is sandy, but the entrance to the sea is only from pantone. There are many swimming pools on the territory, one of which has a bar. The main restaurant is the one with long queues immediately after opening. The food is quite tasty, but monotonous. You will never be hungry there, a large selection of pastries, delicious soups. The hotel staff pleasantly surprised us, everyone is very friendly, they will always ask if everything is fine with you. There are always smiles on their faces, I would especially like to mention the young man in the bar at the reception (I do not remember the name to my shame), but below there will be a photo of him standing next to my husband. Now the cons: the Internet is paid, drinks during lunch and dinner are served by waiters who do not always have time to bring them on time. In conclusion, I would like to say that I would definitely return to this hotel.
I couldn't stay at the hotel.The reservation paid for a month ago was not confirmed, rudely put out the door, without explanation.And the reasons were for holding a UN climate conference, where all delegates are sold rooms at an inflated 5-6 times price tag.The greed of the people exceeded all expectations.
Disgusting hotel managers trying to make money in any convenient way.
Wonderful hotel, food, location, sea, pools and even had a desire to return here again in six months. But all the impressions on smarka from a bunch of employees, one of whom took advantage of his official position (having access to information about visitors) began to write to my wife on a social network and invite her for coffee and alcohol, after being refused, he shared the ip address with his colleagues, after which we added subscribers in insta from Egypt. My dear Bedouins, I wish you continued prosperity, but without us. Below is a photo of Don Juan boys.
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Митя
Level 5 Local Expert
March 14, 2023
We just really liked it. The food is very good. WiFi is free throughout the territory, no need to buy a SIM card. The sea is just a fairy tale. Room cleaning every day
A small area, but clean, cozy and so different between the buildings. The food is high-quality, delicious, not very diverse. The rooms are clean. The staff is friendly
Shabby, one mattress is badly sunk. The balcony door was broken, it was repaired only the next day. The food is normal, the evening entertainment is not very good, because there is little space for landing and a stage. The reef is beautiful, there are plenty of fish, you can walk along the shore at will and watch fish, hedgehogs in the evening. The beach is stepped, small, there are not enough sun beds.
The food was good, the room stock is also normal, the staff is friendly, well, this is natural, but most of all I liked the reef at the hotel with a variety of marine
We had a vacation with our family in January. The staff, the service are all 5+.They are very polite, the food in the restaurant is delicious. Everything is clean.
The hotel staff communicates rudely, they may not confirm the reservation and demand to pay for the reservation on the spot, but it is 6 times more expensive. They are trying to cash in on tourists at any cost!
A small hotel but with good service, responsive staff will always come to the rescue. There is a transfer to Naama and the old town, even if there are no places, they will send a small bus for you. Upon check-in, they offered to change the room to improve room 1222 with a sea view. Many thanks to the guy at the reception just,,the funny guy,, also thanks to the representative of Join UP, a very decent young man will always tell you and give advice not to search for a hotel like in others.They were from 26.10.19 to 2.1.19. You can return to this hotel a second time and it is very quiet And peaceful.
A good hotel, fully justifies its cost. I read a review mentioning cockroaches and some kind of glass. This is complete nonsense! Not this hotel! There is something to work on, and it is clear that the staff is trying. But these are small things compared to the general mental situation. Thank you for a wonderful and unforgettable vacation!
I liked everything very much. We were in January, we were hidden from the winds! The food is delicious, the attitude is great. Everything is wonderful!
An excellent hotel for Egypt, I would not say that 5ka, more like a solid 4, tired rooms (I do not remember where in Egypt they are not tired). But that's clearly not why they're going to Egypt. The reef is beautiful, the sea is calm and almost without waves, there is no current. 5-6 pools from quiet to polo and music! The rest was great
We had a rest with my wife 03.10-10.10. The chocolates solved all the issues, everyone was kind and attentive. In all the bars they knew and poured the way I like 100 but))
It's not 5 stars AT ANY TIME. Of course, the staff is trying, but everything is kind of pathetic. There is no Wi-Fi, or rather there is only for your money and with many restrictions. Honestly, I'm shocked!!! The 21st century is in the yard. In general, I do not recommend minuses, more than pluses!!! Rating 3, only for the efforts of the staff. 18.08.2021
We liked it! The territory is a little narrowed and elongated, but you get used to it. The food is excellent, Shark Bay is the best in Charm. Great diving center - special thanks to the guys from Dream Beach!