10/20.24 pm at 20:06 I called a Volkswagen polo 5220HK-4 taxi car, the route Akademicheskaya Street - Dubko Street, when ordering in the application, cash payment was made, after I got into the car and we started moving, I remembered that I did not have cash with me and changed the order for payment during the trip with a card. The driver reacted very negatively to the change in the payment method, stopped the car and explained that he refused to fulfill the order, forced me as a passenger to get out of the car, explained that I had no right to change the payment method. The driver also refused to cancel the order on his own. After I refused to get out of the car (I also want to clarify that it was dark enough for a young girl on the street), the driver turned on the meter and said that I would have to pay for the trip using the meter!!!! He was rude, rude, after I left the car, his driver Danilchik Andrey Anatolyevich shouted obscenely after me. I believe that such drivers should not work in this field and should be held responsible for their actions!
That's because some drivers spoil the overall impression of the work of Yandex taxi. I ordered a taxi to Grodno to the euroopt on Timiryazev on 23.07. at 14:30. A pink car arrived. I went over and asked the driver to drive another 20 meters to where my bags were. The driver replied, "Okay," stepped on the gas and drove off in an unknown direction. I was left standing in disbelief. He deleted my order so that I wouldn't be able to see the license plate if I wrote to tech support. If I'm not mistaken, the driver's name is Dmitry. I probably didn't pass face control. Well, is it possible, for example, in a store that the seller simply refuses to serve the customer? Moreover, there was no conflict between us at all. In short, a mystery. The assessment concerns this particular case
There are good and bad drivers. I would like to express my gratitude to Keizer Alexander Igorevich. On 10/25/2024, he quickly completed the order of the car. Thanks to his work, my mother caught the train
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Андрей Буланже
Level 7 Local Expert
December 3, 2024
I ordered a taxi. One point was indicated, and the driver, Yulia Kolomzina, arrived at another point. She responded to my request with rudeness. I didn't have time to put down the phone, she picked up,!She canceled the order herself and left quickly. How not professional!! 🥶