The location is very good, you need to book a table in advance, as there are a lot of visitors, the food is delicious served quickly, the waiters are friendly, polite. The only thing I would like to draw the attention of the Administrators and the Manager of the restaurant to the cleanliness of the sofas and work a little on the interior of the restaurant!
I really love the Japanese Ham network, I often order sets and sometimes visit the branch on Shevchenko. This assessment is unfortunately for the branch on Bahodyr Street. I ran in for an urgent snack and coffee. I asked what would be faster rolls or a sandwich, they replied that the sandwich would be cooked quickly. The coffee arrived almost immediately. I drank coffee and waited. In total, I waited 20 minutes, they said that the sandwich would be ready in another 5 minutes. Of course, the workload of the kitchen is possible, but cooking a sandwich for 25 minutes is too much. I told the manager that such a long serving of a sandwich is unacceptable. The manager said she would send it to the kitchen. The waiter said he would pack it with him. I couldn't wait another 5 minutes, so I asked to close the account. The account was closed, and a sandwich was included in it, which I did not receive.
The establishment itself is good, but the situation is sad. I am not a conflicted person, I do not swear and I understand the problems of institutions. But leaving a sandwich on the bill without feeding the visitor is a very wrong decision.
upd 04.05.2024
As they say, he gave the institution a chance and for good reason. The guys began to cope better with the service, increased the feed rate, said that the set would be ready in 20 minutes, cooked in 19, periodically I order pickup, and always on the minute. For this, I raise from 1 star to 5.
A typical eatery. The floor is tiled in gray so that the dirty floor does not seem so dirty. It looks like the cleaning lady rarely goes there. The tables are wobbly and napkins are placed under each, as dirty as the floor, apparently they have become one. There are splatter marks from soy sauce on the walls, it's disgusting. If you still came there, then do not look at the baseboard at the table, so as not to spoil your appetite. The room is small and stuffy, the air conditioner works only at the entrance. The sofas are low, the pillows under the back are half empty. We were sitting in tension, there was no question of comfort. The portions are smaller than in other branches, and there are also fewer fish than usual. Plastic tableware! Even tea cups! The only thing worse than this is paper cups, you have a lot to strive for! I will never go there a second time. I highly do not recommend this place for people to visit, but I urge SES employees to visit it.
Terrible service.
- after boarding, several waiters changed
- no one could adequately explain the menu and show the non-acute positions
- we waited for the dishes to be replaced for 15 minutes, there was a dirty saucepan and a leaking glass
- bread was waited for 30 minutes, motti was not brought (although indicated in the bill)
- they asked to pack one dish with them, waited 20 minutes
And most importantly, I had to go to the hostess for the bill, because the waiters were unknown where, and pay the bill myself at the checkout.
I did not come to this institution for that experience, I highly do not recommend visiting it.
The staff is lame, they forget to bring the ordered dish. It seems that everything was written down, dictated, and as a result they bring it at the very end, and then only when they remind you, after 20-25 minutes, which means that they forgot and only handed the order to the kitchen. Previously, it was in that branch that the service was excellent, but now there is much to be desired
There are no seats, there are no seats, there are no seats, that's what you will hear from the staff when you say hello to them and already have a reservation)))
Although it used to be somehow more comfortable, now because of the complex it seems at all at this point it is better to pick up by self-call or order delivery …
Bekorga boshqa otzivlarda servizdan odamlar nolikagamagan ekan. Oldindan joy aytib vaqtida bordim, gdeto 10-15 minut xech kim habar olmadi o’zimiz chaqirmaguncha ofitsiantni.
Chuka salad va firmenniy tartarniy non yomon emas (eng zo’ri deb ham bo’lmaydi).
Set sushi zakaz qildik, set-dagi zapechanniy sushi da juda ham ko’p sous ishlatilgan va yog’lik, ko’ngilga tegadigon darajada. A tak boshqa sushilar yoqdi.
Kartofel fri ham ozgincha kichikroq, va qirsillamagan, yumshoqroq odatdagidan.
Unfortunately, I did not like this place. The girls at the entrance were not friendly, they answered sharply and not politely. The interior looked like the FURNITURE was assembled from different cafes, the room was unclean. The dishes that were brought stank, and they smelled like fat and kitchen, which spoiled my appetite. At first glance, the menu is good, but the rolls are small, although the prices are lower than in Sushi time, but the rolls are empty. Especially thin tuna rolls on standard-sized pictures, but in fact 1×2 centimeters, it was funny. And it doesn't taste good. The prices are not justified by the service and the quality of the dishes. It would be better if it were more expensive but of a higher quality. I DO NOT RECOMMEND IT!
We came with a friend to Yaponamama on Bahodir Street, near Seoul City. The administration said that all the seats were reserved, but there were empty tables. They asked us to put us there temporarily, and later, when the tables are free, to transfer us. We were refused and decided to wait until some table became available. As a result, one table was vacated, but we were told that it was reserved and they were sitting there temporarily. But our request to put us in jail temporarily was refused. Disgusting behavior of staff and administration 👎👎👎👎👎👎👎👎👎👎🤢🤢🤢🤢🤮🤮🤮💅
I got seriously poisoned when ordering from this restaurant, I highly recommend not visiting this place. A set of both heat-treated and raw rolls was ordered (Philadelphia).
Локация очень нравиться . Если вы посетите Японамаму вечером то можете насладиться танцующим фонтаном рядом. Всегда нужно заранее бронировать столик так как всегда много посетителей. Нас
было двое салат, мохито, сэт кантан, хлеб с соусом татар обошлось нам за 210 тыс сум. Порции большие а ролы очень вкусные
I really love rolls from Japanese mom, but the "girls" at the reception turned on the syndrome of the boss of the toilet booth🤦🏻♀️
We went in, the girl decided to stop us and find out if we had booked a table. Usually in other restaurants, the waiter greets guests and escorts them to empty tables. Depending on their attitude towards customers, it seemed to me that I came there to eat at their expense😀
We always choose Japanese among all sushi restaurants, but this time we were a little disappointed, we went to a new branch in Seoul Bahadira Street, the hostess sucks, does not know how to communicate with the client, (December 10, in the evening), there were no seats, we decided to wait, and unfortunately we did not have to wait much, but the guests already no one is going to clean the table, although everyone sees that we are standing in the lobby waiting, waited long enough to ask her to call someone to clean the table, she sighed with displeasure and replied yes, the waiters will clean, even went somewhere, although we waited there for almost half an hour, we just left for another branch, already appetite There is a missing person there.
I think a hostess is a person, his behavior affects both the team and the client, I think people like her should not even be allowed to work as a waitress, I don't know why she still works with such a manner of communication, still in such a position
I hope for a solution to this issue and next time they will meet us with a smile))
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Show business's response
Nadejda A.
Level 6 Local Expert
August 29
On the one hand, the location is convenient, in the city center, but on the other hand, constant traffic jams are just depressing. But I still prefer this one of all the branches: the staff is excellent, the food, of course, is also good (otherwise we wouldn't go), you can book a table in advance. The bonus program also works.
Всегда и везде японамама меня радует, вкусно, сытно, всё свежее, отличное обслуживание, приятная музыка, ну вот что ещё надо, лиж бы открыто было и свободные столики! 5 из 5, советую, друзья!
Суши, роллы, супчики, салаты. Еда вкусная, цены по сравнению с большинством других суши-баров в Ташкенте у этой сети низкие. Персонал приятный, вежливый, атмосфера в целом тихая и приятная, в интерьере ничего не запомнилось, но ничего и не шокировало. удобный бот для заказа и доставки (правда не всегда работает как надо), но думаю поправят, мне после оформления заказа в боте приходилось потом все делать заново по телефону. В целом рекомендую, по сушам в Ташкенте они наверное на первом месте.
very poor service ,
zero disappointed staff, ask something to disappear without fulfilling the request, we will no longer come here to eat
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Шерзод Рихсиходжаев
Level 4 Local Expert
November 7
The waiter dropped my powerbank from the table to the floor, fortunately the phone remained intact, but the powerbank itself was very badly scratched and got a chip on one of the faces. We ordered a corporate set, it was delicious, only the tempura rolls were cool, and the baked ones were generally cold! It used to be much more comfortable and delicious in this branch. But for now, 3/5
Наверное, мой отзыв не очень актуален для местных, так как я привык к Московским условиям и ценам. Но в целом:
Очень приятное и аккуратное место, которое предоставляет доступ к азиатской кухне в условиях отсутствия морей и океанов у страны.
Цены ниже схожих мест в Москве. Однако, качество ингредиентов так же ниже. Понимаю, что это едва достижимо в условиях таких далеких поставок и логистики
Попробовал филадельфию и мне показалось, что лосось ну совсем никакой. Вам могут понравиться запеченые версии ролов.
А еще тут прекрасный хлеб с соусом тар-тар. Обязательно возьмите.
Итог: Не самое крутое и, пожалуй, дешевое из того, что я ел. Но с учетом всех условий нашей страны: вполне себе неплохо. Иностранцам советую!
The hostesses and the girls at the checkout are very rude and unskilled! We were very sorry that we came in. Fortunately, there were adequate guys (either waiters or a cook) who quickly helped with the order and were friendly.
On 01/24/2024, I called a single number to book a table. For the first two minutes, my call was the second in line, for the remaining 8 minutes it was the first in line, but no one answered. You could at least pick up the phone and say that there are no tables. Disregard for calls.
Роллы: цена точно не соответствует качеству.
Супы: том ям - неплох, пока лучший, что мы пробовали в Ташкенте. Фо бо - скорее нечто похожее на знаменитый вьетнамский суп, но вполне съедобно.
Курица в панировке: очень много масла, но порция большая и, если закрыть глаза на жирность, вкусно.
Чай: взяли марокканский - это сладкая вода с редкими вкраплениями чая, специй и фруктов. Если любите марокканский чай - не берите, разочаруетесь.
По итогу: 3,5 из 5.
К сожалению, в Ташкенте очень низкая конкуренция среди подобных заведений - результат на лицо.
The hostess does not know how to communicate with guests, she answers any question with dissatisfaction. We waited 15 minutes, the table was empty, they didn't put us down and started serving new customers. Hospitality is zero.
Очень Рекомендую! Всё очень вкусно - и том ям, и сёгун кара, и гохан тонику, и роллы филадельфия (кто-то писал, что рыба в них не соленая, согласна, но от этого они не стали хуже). Потрясающие десерты - моти, шоко роллы, лаки роллы. Уходили и брали ещё по две порции с собой. Официант Александр отзывчивый и приятный. Советую заведение!
Оооочень вкусный кофе! ☺️ Спокойное место, чтобы посидеть, отдохнуть, пообщаться. Еда вкусная, ассортимент богатый, готовят быстро, можно заказать с собой. Персонал предупредительный и ненавязчивый. Бывают акции и подарки по праздникам, что приятно.
Вкусно готовят но девушка при входе грубая не умеет приятно отказать когда ресторан полный и нет свободного стола ( это возле Некст)
Зал пустой говорят заказан
Явно врут
Владелец наверно не знает что там творится
5.07.2022 сходила поужинать в Япона мама Сеул (Адрес: Яккасарайский район, ул. Баходыра, 2)
Заказала Мисо суп и мини сет запечённых роллов (Цена сета 108.000, Цена Мисо супа 32.000)
Так в итоге заработала отправление с интоксикацией. Рвёт во всю, диарея и температура 38.2 (извините за подробности).
До последнего верила что готовят на совесть.
Всегда нравилось заведение. Теперь разочарована..
Очень, очень, очень вкусные роллы. Готова есть их постоянно. Вежливый персонал. Нравится их рабочая форма, стильные кимоно (хочу себе такое же). Интерьер современный, с красивыми рисунками на стенах. А подача блюд бесподобна. Обязательно вернусь