We were at the UAPF today, and we were immediately warned that the procedure
The registration process will take a lot of time, but our manager Madina completed everything super quickly, explained everything clearly and clearly. We want to say a big thank you to Madina!🙏👍🌹
Surprisingly very good. We are usually used to the fact that government organizations have terrible service and conditions. And here the specialists and conditions are very good. The specialist explained it very calmly and competently. Service class!
I came in today with my questions, and there was a woman standing in front of the entrance, like a senior manager, a super manager. She gave answers to all the questions. And she helped me right away too, she didn't even stand in line. By the way, I came out happy)
Today I went to consult about pension accruals, the girl at table No. 16 explained everything quickly and efficiently. The service is top-notch, pleasant and friendly. I did everything without further ado. If there was a perfect score, I would have put it on. 👍👍👍👍👍
Today, 03/02/2024, she visited the NPF at the address Republic, 4, Astana, was served by manager Arystanbekova Zhamilya, very competently explained and answered all questions, for her work you can give the highest score, good health to all
I was very satisfied, thank you very much to the staff for their attention and care to the customers, they always take their places deservedly, health and well-being to you,,,,,, 👍🌺🌺🌺🌴
I recently visited. You need to call in advance and sign up for a queue. Because the pandemic period. Only one thing has not been thought out - you have to wait for your turn outside (the weather in Astana is quite changeable). There doesn't seem to be enough staff for quick service. But they helped me pretty quickly.
In general, it's not bad. They are experts who know their business, but sometimes I feel so sorry for them. There is a frenzied flow of people, many of them behave defiantly, but professionalism takes over. It is necessary to definitely raise the salaries of ordinary specialists!!!!
My pension savings were transferred to it is not clear where.how many times have I written to clarify where my savings are, I have not received an answer.Even on a personal visit , I was told that I had been transferred to another bank . But they don't talk in coca.