They do not notify their clients about the actual work of the OPS. Call center specialists suggest leaving a complaint on the website, which abruptly stops working after a phone call
Mail is like mail. It is a pity that there is very little European mail left in the city. At the beginning of the arrival at the Svetlogorsk market, there were almost every district, now there are two in the city.
I liked the service. Today for the first time I sent a parcel to Brest (monitor 32", large box), I came without pre-registration of the parcel via the Internet, because I did not know. The woman helped to sort everything out, despite the large queue after the weekend.
I will not order any more via Euromail. It's a horror. I ordered 20, today I still have no parcel. It takes so long to get from Mogilev. Horror. She often doesn't work for Azalov. It is better to order by regular mail.
A good alternative to belpost. Among the disadvantages, it is worth noting that it is closed on Saturday and Sunday, an unstable work schedule (it may be closed on a weekday for those reasons), a complete lack of initiative by employees to help register on the Europost website and arrange primary mail.
Natalia Vladimirovna Goliguzova, an employee, is very rude and impolite.
The first time a parcel was sent and it took an hour! Difficulties arose, they asked for help, to which they received rudeness and 0 help. I saw younger girls and decided to break off, show a bad mood?
Customers are not to blame for her bad mood and hard day!
I would like a polite attitude from the staff of the post office. If the client misunderstood something and asks for clarification, the employee Natalia is rude, the girl has obvious problems with communication skills.
The system was smashed. I specially reinforced the corners with cardboard. They broke it anyway. Kicked or something... I thought the service was adequate, but it turned out not to be.