Terrible pvz, the new staff doesn't know how to do anything at all, except to be rude and rude, that's 100% what they do. The notification of the arrival of the goods was sent to me a WEEK later!!!! the actual arrival of the product. I came to pick it up and they tell me that the goods were returned a long time ago and it's not our problem that you didn't receive a notification (thank you so much for such a "polite" tone of conversation). Plus, the PVZ generally works as it wants, according to its own mode of operation. I'm not talking about crazy queues at all...
I couldn't get my order because I didn't have my passport or ID card with me. I brought the student ID, but it didn't fit either. Surprisingly, the driver's license turned out to be valid for this situation. It made me very sad.
Eurotrade has always had a problem with staff , namely turnover , so apparently no one can be found at this point on Yankovsky , and hence the eternally shortened working day and then the queue and on the increase . There was a moment that I couldn't pick up the parcel for a week because there are always such "those" reasons
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Show business's response
Оксана В.
Level 3 Local Expert
October 8, 2024
We would like to express our gratitude to Natalia for the competent service and acceptance of parcels. We arrived on Friday 04.10.2024 at OPS-123 Minsk, 44 Yankovsky Street. There were a lot of people, but the queue was moving fast enough. Everything was well packed for us, and our questions were politely answered. It was incomprehensible only to hear indignation in the queue, from the people themselves that there was such a long queue.. after all, there are queues everywhere, and this point is in a passable place, the area is large. It was nice to hear Natalia's correct answers to objections and to see how she worked non-stop. I wish you patience and success in your work!
Once again you come to pick up an urgent parcel, and there is a sign on the door saying that it is already closed and come back tomorrow. This is in addition to the permanent queue.
A great alternative to the existing opponents of this business.Nice, calm staff.They work conscientiously, remaining in balance, despite the frequent inadequacy on the part of people.
I sent parcels several times and received cash on delivery, never any conflicts or problems, friendly staff, will pack, consult and help with any question
It was necessary to pick up the package urgently.
I had to fly across the city after work to make it to 21. And in the end it was closed already at 19. Is it OK?
The store is disgusting. Meat, sausages, etc. with an overdue due date. There was a case
, I came to buy sausages for lunch, looked at the expiration date, it turned out to be overdue for 17 days, told the seller and went behind the rack, decided to see what she would do, the seller took a pack of these sausages and just turned the pack with a tag to the bottom and put it back. The next day I came to the same department, there was another seller, I asked her to show those sausages that the seller turned over yesterday, she showed them later looked at the expiration date and could not believe her eyes that the sausages were overdue by as much as 18 days
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Anonymous review
February 14, 2023
very good staff, everything is clean and well maintained, there are no lying checks/garbage and dirt on the floor.the order was found quickly, everything is prompt
A good Eureka. Not filled to capacity. The ticket offices are open almost always and that's it. There is a European post office with very polite girls.