They provide a normal service. The staff is friendly, they always go to a meeting, I often come, I remember. There are queues during rush hour, but in principle it goes fast. Employees work quickly.
A 4-star rating only for the inconvenience of the room: as soon as more than 2 people arrive (and there are not a couple of them, there are always a lot))), there is no place on this European Post right away, there is a queue on the street. The staff is polite and prompt.
For some reason, European Post closed the only point in the huge area at Polevaya 10, now you have to spend 40 minutes to walk to the Airfield and back...
Excellent staff, friendly, helpful. I was a witness when the staff was accused without understanding the situation. I would like to tell people, be kinder first of all, sometimes because of you and your joints, others blame employees😊
The third time I go to pick up the order, the seller is not there, this time there is not even a note when he returns🤦♀️
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Алексей Б.
Level 3 Local Expert
September 28, 2024
The "fragile" mark on your parcel is just money thrown away. The box will be crumpled, chewed, and the package will be beaten. Never again. It is better to hand it over or personally.
Well, as a bonus: attempts by a mail employee to explain in every possible way the damage to the parcel by higher forces, the order of things and anything but the crooked hands of those who carried this parcel.
A disgusting pick-up point, constant queues, an employee should reconsider her attitude to work.
The employee refused to issue the order because she was too lazy to look for it, allegedly it was "hidden" somewhere.
Convenient location.
I recommend arriving before 17.00 on weekdays. Later, people gather to receive parcels. If by car, then you can drive directly to the building from the Neighbors store.
The staff is polite.
Friendly service. Fast staff work. Thank you very much!
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Екатерина
Level 5 Local Expert
December 5, 2023
I really like the European post office, the convenient location next to the house!
There are almost always 2 specialists working!
The staff works quickly and politely!
I sent a parcel to Grodno before closing on Thursday, on Saturday at lunch I decided to track down where it is.......she 's been there for two hours .For 3.99 almost 2 kg I am satisfied!
I've been served more than once, the girls are great, without any rudeness. they are constantly greeted with a smile . Thanks
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Гульноза У.
Level 6 Local Expert
July 19, 2023
In the age of advanced technology, as in a collective farm, we still stand with the original passport to receive a cheap parcel! Why can't this be done using a passport photo? It is necessary to refuse and be sure to expand if there is no original! The bottom! There is no development and there will not be! Postamates have been invented for a long time, but in Belarus, stand in line on the street with a passport! I understand if a copy is taken from the original passport and attached somewhere, but just open the name to an employee with secondary education, do not even check the photo of whose passport it is! Well, sit down, have fun opening and closing other people's passports!
Horror, not service. The department does not cope with the volume of parcels and shipments at all.
Even during the day, there are a lot of people queuing on the street.
From micro-lighting, they are forced to stand outside, get wet in the rain
There is one person working in the department who is responsible for receiving, sending and issuing orders
If all orders arrive at the point, he does not have time to sort them physically
And as a result, he searches for one parcel for 20 minutes among a pile of boxes
And customers are getting wet in the rain in a queue on the street
They work when they want to. From the very opening, a piece of paper hangs for 2-3 hours-a break and that's it. After lunch, before lunch, in the morning, in the evening - it doesn't matter when.
If employees have a lot to do, change the opening and closing times of Euromail so that people can make plans, because you treat your client very negligently.
And it's not the first time I've come across this.
In the absence of a document, it is impossible to receive the parcel! (A photo of the document confirming the phone number, an SMS notification with the parcel code is not enough) in the 21st century, you have to carry your PASSPORT with you! For your information, a driver's license is not an identity document that an employee of the pick-up point offers to present! You make me waste time and money.
Super! A minimum of people, excellent staff, very responsive and prompt, it's a pity that I often only pick up ozone and maybe when opening the pick-up point closer, they will have to change(((
A disgusting department. In the text message, it's time to work from 8:30. In fact, I came at 8:40 and it says on the door they work from 9.
At 9:05, the department did not open and I had to leave for work. There were already 5 people in the queue.
1 specialist, the queue is huge, a man came with two construction bags of parcels, paralyzed the entire department. I will no longer use this "very bad mail"
A terrible separation. The queue is a kilometer long, it never ends on the street. The operator is barely alive. More than one employee is needed for such a popular department.
The department is very small, there is no space inside, everyone is served for a very long time, there is no parking at all, you can barely find a place.
Everything would be fine, but the constant queues for an hour of standing, make you want to choose another post office
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A
Alex
Level 12 Local Expert
September 19, 2022
Horror as always! The staff is normal, but there are queues in the evenings, can people be added for the evening? and the most important thing is that you have to wait for this queue in the cold outside! What's the bottom? Is it no longer fate to rent a room?
The service is fast, there have never been any questions, they will pack and ship, receiving cash on delivery generally passes quickly, do not forget your passport only.