Европочта
58 reviews
December 22
They work like sleepy flies.They treat people with disdain.They don't answer, but bark.I visited and I am very unhappy.
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April 4
Quickly. Comfortable. There is a shopping center nearby. The service is professional and courteous.
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3
July 7, 2023
To be honest, I do not know why there are so many positive reviews. But mine will be negative: the work of the staff is disgusting, they can't lift their ass to see the parcel number, they can't help people register in the Euromail system itself, I'm not talking about the fact that when you give them a heavy parcel, you yourself have to help them bring it to the warehouse. Employees are constantly rude and rude, they never want to enter the client's position. Some negative emotions. (This review is strictly aimed at all the girls who work for Gagarin in e-city. As for the guy who works there, I got to him a couple of times - and left only positive impressions). The administration of Europost, please reconsider your production staff, it may be time to replace or remove personnel who are not sitting in their places!
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6
2
November 12, 2022
All reviews about the service are true, there are really good employees, but there are... I don't even know how to say it.
+ Very strange rules.
For example, if a parcel has arrived to an elderly person and he cannot come to pick it up, and you are his relative, you come with your passport and the passport of a relative (one surname) require the original birth certificate where it says that this is your relative.
Also, if a package is sent to you by cash on delivery, you cannot check the package, only pay and then open it.
But even if you received a package by cash on delivery and you even paid for the package completeness check, then you have no right to check whether the item that came is working. That is, to look yes, to touch yes, but not to turn it on. Let me remind you that you pay money for checking the completeness.
And another joke, when an SMS arrives on Viber that the parcel has arrived (and the SMS is not duplicated on the phone) and it doesn't matter if you don't have a Viber, and the parcel is in the mail for 7 days, and then you pay for storage.
And also, I called the European post office - I asked if the parcel had arrived, they told me that they did not know.
If somewhere they give out an Oscar in the nomination "knock out the customer" or "service? No, you haven't heard" Euromail would be the winner 😁
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7
December 24, 2023
Excellent mail, everything is fast and efficient.Polite staff.I will visit more.
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2
March 14, 2023
Everything is fast. Everyone will tell you. They'll tell you everything. A lot of people. So they trust me. At the moment, there are no complaints, the staff is friendly and always at the workplace.
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1
December 11, 2023
It's a good place, but they work very slowly (and where should they hurry), the queues are long and for some reason they work one at a time
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1
1
April 7, 2022
Very poor service. On April 6, 2022, my daughter asked to pick up a parcel - a high chair at the European Post office at 4A Kashtanova Street. She gave her passport. The administrator refused to issue the parcel according to her daughter's passport and stated that the parcel was issued only to an individual. She demanded from me a document certifying the relationship (passport and daughter's birth certificate). I was not satisfied with the administrator's rights with my daughter's last name and her patronymic name. I refused to show the rules for the delivery of the parcel and sent it to read on the door.
Complete callousness to the pensioner and lack of thinking. I definitely bet two balls
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1
5
January 1, 2022
For the first time I contacted such a "server", at the request of the customer, it looks more like a poor collective farm. The nearest branch was moved to the center, it was small, the queue was like in a movzaley, not a convenient room for the center, there was no parking nearby, a nondescript sign, it was difficult to find. Not only did the parcel from Mogilev to Mozyr go for 5 days, it's good that it came at all, but also with the payment of cash on delivery it was a deception. We sent a letter via Viber, the money can be received on 01.01.2022, after 12 o'clock.
I drove through the whole city, and on the door, some kind of homemade pussy, you can't call it anything else, they don't work today. And on the website, and in the letter it says that they work. This is the first and last time I contact this collective farm!
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5
July 17
Good service.
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1
April 1
Chewing. I'm very comfortable nearby
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1
November 19, 2022
The service wants the best... The attitude of the staff is, to put it mildly, "not very good." I would like to see more friendly staff
(Branch on Pervomaiskaya Street)
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3
August 16, 2021
I don't write negative reviews, but it stung here. I am a mother of two small children, the branch network in Mogilev is poorly developed and the nearest branch is 15 minutes away by bus. I usually use the services of Belpost and am very happy with them, but this time the sender paid for the shipment himself and asked me to send it to Euromail.I received a text message saying that the parcel was delivered at the moment when I was returning with the children from the regional hospital and decided to pick it up. I had a scan of my passport with me and an SMS on my phone. The administrator refused to issue the parcel without the original document, I asked her to get into the situation, after all, with 2 small children, I don't really want to go home and then back again, and the children were tired and a little moody. But she was adamant. There are all sorts of situations in life, it was possible to go to a meeting with a mother with 2 children, who lived a long time ago, especially since there was a scan of the passport. Purely for the human attitude, I put 2.
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9
13
June 8, 2022
The mode of operation and maintenance of Euromail are satisfied. The girls work fast, but there are always queues! Personally, I like it!
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1
April 13
They refuse to make a request for a parcel, they are rude to customers.
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1
October 18, 2023
The queue passes very quickly, and the staff is good.
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2
May 19
There are long queues during rush hour, and overall a good pick-up point. I would like to see more choice of PVZ, extremely far from home.
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December 31, 2022
It seems to be normal. But some employees are constantly unhappy and out of mood. I think it's worth having a conversation with them about how to work with clients.
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4
December 22, 2022
The thing in the parcel turned out to be bent and broken, the post office staff said that they had no questions for the sender, they did not offer to do an act of damage, they said that we only issue parcels.
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3
February 24, 2022
A terrible company Sent jeans from Mogilev to Minsk it took 6 days to lose the parcel. How can this be? It's a European Post. They refuse to return the money. No one is responsible.The smart-ass lawyers of this company make a fool of you for all the complaints. Result. The item is missing. The money was not returned. I am writing a statement to the police about the theft.
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3
May 7, 2022
About a specific pick-up point in e city-long queues, rude staff. Specifically about European post, sometimes a parcel arrives from China faster than a parcel by European post.
The package sizes are very small, which does not pass through European post, they are easily accepted by white mail, although a little more expensive.
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2
1
January 11, 2022
Very poor service. One (convenient location) delivery point has been selected. The post office delivers to the one that is convenient for her, at the other end of the city. When asked why, they don't know anything, solve their jamb yourself. Unpleasant. I do not recommend using it.
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3
September 19, 2021
Disgusting service, brought an aquarium (before that I called a single number, the operator replied - you can send this product without problems) the 1st time I brought it without packaging, I offered to pay for the packaging, which was refused, like there is nothing to wrap it in, bring it when you pack it yourself. I brought it another day, when another shift was working packed, they said unpack, there was immediately confusion, some say one thing, others another, as a result I have to run 100 times, as if everything is done just to not accept fragile goods, in the end I couldn't send anyway.
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5
1
March 28, 2022
Terrible service. The staff is incompetent and can't say anything except "this is not my responsibility". They made the correction without our knowledge, without explaining for any reason, or contacting anyone. Disgusting service.
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1
1
June 8, 2022
It's all good. I am glad that the number of points in the city is increasing.
It's a pity that you can't get money at any point.
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2
August 1
The department is like a department. Nothing unusual.
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1
February 20, 2021
I put 3 stars for the price, I reduced 2 stars during the delivery time. A week before NG sent 3 or 4 parcels, 2 of them barely managed to arrive at the pick-up offices on the 30th in the last hours of work, although it showed on the website that the parcels were already there for several days in the sorting center. They did not give them to people, they said wait for an SMS notification, it was written on the website that 31 did not work, I was very worried, since these were gift orders. It turned out that the information on the site was not accurate and the parcels were issued on the 31st. On the eve of the 30th, I couldn't get through for several hours in the morning (apparently, people were waiting for their parcels too), when I got through, I asked to somehow speed up the issuance process, only after that some movement began. Conclusion:It's cheap, but if you need to send it quickly, it's not suitable.
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3
December 8, 2023
All the best amenities
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2
July 28, 2021
When I came, I was probably lucky, there was no queue. The girls work fast, the service is polite, the parcels arrive safely. I am satisfied with the quality of service of this place.
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2
April 12, 2022
I have been using the services of European post on Gagarin 79 for a long time, I can't say anything bad, so far there are only one advantages.
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3
August 19, 2022
The site works disgustingly, I can't register for 3 hours, the information just doesn't load.
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2
1
March 22, 2023
The norm. Mail, you can view the package before payment.
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1
September 20, 2022
Great, quick, no need to queue outside
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August 10, 2021
They lost the parcel, while no one is looking for it and poke with feedback, where 3 statements have already been written and zero answers.
Disgusting attitude towards people and negligence.
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3
May 19, 2022
It's a pity you can't swear, but you really want to after visiting Gagarin in Mogilev.....
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1
1
May 27, 2023
Convenient to use
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1
June 1, 2023
Good afternoon.A fully functional service..nothing supernatural.
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2
August 31, 2022
You can make a shipment only through the app. Why did I go there?!
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1
May 17, 2023
Service at the level of
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1
July 22, 2021
I arrived in the morning to clarify and find out how and what to send the parcel explained I brought a parcel in 7 kg it turned out that I could not send it I asked for help from an employee the hall was empty There were no customers I received such an answer Like it was not necessary I had to lose half a day and leave with nothing
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5
1
March 12, 2022
They do everything not to take your parcel. Take another micrometer and measure it.
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1
1
May 25, 2021
I use Euromail constantly, and I am always happy with the delivery, thank you.
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2
2
February 19, 2023
Fast service
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2
December 23, 2022
Queues are too long
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1
July 30, 2021
Excellent service, top quality delivery
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3
April 29, 2022
A great shopping center, but far from me! ✌️😉
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1
July 22, 2022
OK, but queues are often
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3
January 8, 2022
A good shopping center, but something is missing
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July 18, 2022
There are always queues
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2
1
February 6, 2021
Fast registration, fast delivery, cheap.
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2
2