Some kind of Chernyavskaya Angelika came to replace him. Teach them how to talk to customers. I would not like to see such a person in our department. And this is not the first case from this particular person. There is already a review on it, but you did not take action.
The most terrible department. The work schedule changes every day! Moreover, the newsletter arrives on Viber that the branch is working, you come for the parcel, but it is closed for technical reasons! I can't pick up the parcel for four days! At the same time, they also send SMS messages that the free storage period is ending. So you open up, I'll take it! In general, if you don't want problems, it's better to order delivery to another branch, just not to this one.