Are you seriously unable to make a common money system? I was on a business trip and sent the parcel by cash on delivery, it turns out that I can only pick up the money at the branch from where I sent the parcel, therefore, I obviously will not go there for these, the service is 1 point, the employees' faces are always dissatisfied and fear God, what are the preliminary online registration, registration of applications. My mother came to me, who does not fumble in the phones from the word at all, she needed to send a parcel, her parcels, they told me to register and no one helped. Then I went a second time just to send a request. 21st century, are you kidding me? Do not work with such a service better in general
Convenient location
You register an application for sending a parcel on the website, which is very convenient and saves time
Quick service by a specialist
Cheap prices for sending parcels
The most unpleasant staff. They refused to give the parcel without a passport, without offering options for the type of water.certificates, etc. documents, (she later realized such variations). communication was so unpleasant that it was easier to make a refund and pick it up via regular mail. There is no desire to use the service anymore because of the employees at Kirov 25.
Previously, I actively used the service by picking up parcels from the email and never required a passport.
Even if the conditions of receipt have changed, the staff may incorrectly explain this. And not to poke at the SMS and demand the original and only the passport.
There are no queues, pleasant girls are promptly served by specialists, they will always prompt and help.Close to the shopping center And to public transport stops,there are many cafes nearby,very convenient location👍
Excellent branch and excellent post office. Two minutes to make an application on the website , and half of it has already been filled out in your personal account . And then the operator does not need to decrypt my books and enter them into the PC.Sending is also instant. I named 4 digits of the application and remember what they were called. Europochta has much more points than Belpost, there are no queues. It is not necessary to wait until someone fills out an application for half an hour or sends a parcel to China with hourly registration.To be honest, I don't care about tracking - what difference does it make at what stage the parcel is now? you won 't be able to influence it anyway .The notification came - I went to pick it up
Very fast delivery
From Zhlobin to Gomel (105km), the parcel has been traveling for three days and will not reach in any way yet.
Sent somewhere, sorted somewhere, etc., we are waiting.....
This is the first and last time I use this mail. I didn't know that I had to leave a request beforehand. Chmikhova Anamtasia Valentinovna on Kirova 25 Gomel categorically stated that she would not send it without a preliminary application. That's all. No explanation. I was already thinking of leaving, discouraged. The fact that the application can be made via the Internet on the spot was explained to me by a girl who came to the post office. She also added "they will help you." When making an application where I had questions, I heard discontented arrogant explanations like "well, that's it" in response. Hooray, I finally did it and left like I was spat on. By the way, there were no people or queues at the post office at that time. Just please don't write to me in the answer "thank you so much for helping us to become better. I have given you a specific person. Teach her at least politeness.
Everything is fine, but sometimes there are queues. Previously, it was possible to view the presence of people through an online camera and conclude whether it was worth going now or later. At the moment, the cameras have been canceled. It's a pity.
Very long delivery time! I do not recommend it! I sent the parcel to nomel-Minsk on 03/17/2024, 03/21/2024 the status of the parcel has not changed (sorted somewhere). Feedback is silent (consideration for up to 15 days), it is impossible to find out what is with the parcel and where it is, horror, not mail!
Very long delivery... The parcel goes from Minsk to Gomel for 7 days, not for the first time. Cash on delivery is not issued immediately, you need to wait a day after the person has already picked up the parcel. I do not recommend it! It is better to use belpost, a little more expensive, but in 3 days everything comes without problems and cash on delivery can be picked up within an hour after receipt.
The longest delivery in the Gomel region. I sent it from Gomel to Rogachev on 07/29/2023, I haven't arrived yet on 07/22/2023. I used this mail because the recipient lives in the same house where the European Post delivery point is. This is the last time I use their service. Autolight delivers mail daily, the very next day. Even regular mail to Rogachev delivers in two days.
Europost Gomel Efremova 11 I often use the services, the service is good, the staff is friendly, they work quickly and accurately when the queue is large, they try to serve everyone quickly and efficiently.
Expensive delivery, much more expensive than at the post office, and even troubles when registering an order. To send something, you can't just come and send it, you need to register, create an order, and then send it. In my opinion, regular mail is better, I came, gave the address, packed it and went
There are no questions about the work of the staff, everything is fine. Questions for the European Post itself: 1) it is impossible to send a parcel by cash on delivery and pick up the money at any European post office; 2) some stupid restrictions have been imposed on the minimum size of the parcel; 3) what is the ban on packaging in a package. What's the difference between wrapping a parcel with a package or food wrap..... there are no such problems at belpost and the price is no different.
It was in this department, the girl working the day before yesterday did not help with anything, and was not going to, they sent the parcel through another department the next day, I do not advise Kirov, they do not respect their customers there, I advise October
Think a few times before ordering a package with cash on delivery. I bought a phone for 2300, the total payment by mail is 2383! 83 rubles!!! It was cheaper to take a taxi! The total amount is not indicated on the website, except for what you need to pay for the shipment. And then the same for receiving. 👍
the order was not issued, the passport is overdue, it's not my fault that the passport will be issued only on August 13, belpost issued an order with ozone without questions. I don't recommend it
On 12.12.2021, a parcel was delivered from the post office #204 (Gomel) to the post office #203 (Kostyukovichi). It took 5 days to reach its destination and arrived in this form. I will also note that according to the tracking barcode, two dates were only indicated on the 12th and 15th, and only after my call with a question about the parcel, after 10 minutes the seller of this item wrote that an SMS had arrived, I re-looked at the barcode and it was already displayed that the parcel was in place. This was followed by a photo of the seller of the car......I am attaching a photo. How and what could be done like that, there is not even a fantasy. And I ordered the item by cash on delivery, it did not fit me and I returned it back. As a result, the seller naturally did not take it, respectively, he did not return my money. And Euromail treats investments so disgustingly, that's how they are transported.
On Friday, at around 12:30, the car was sent.
The girl met with a very unhappy face, communicated rudely, asked: "And what am I going to pack THIS for you?!"
We chose a bubble wrap.
She helped (if I may say so) us pack, shook her head all the time, rolled her eyes.
Like what are you doing here 😁
And then she also accused us of creating a queue for her 😅
Remembered, accepted - we will not go here anymore 😊
At the Kirov Street branch, they refused to send the goods. Not only did they refuse, they also communicated with a dismissive tone and with an arrogant look, as if I owed them something. I do not recommend it.
I stood for half an hour, served only one person, then left without saying anything and was doing something, sorting out the goods when a queue of several people stood and did not understand what was the matter until I could not stand it and asked why it was not working
To which they replied, wait, I don't know what's wrong with the system, you can just warn people not to queue in vain
I sent an expensive, fragile Gomel - Brest monitor. During the delivery, the monitor was broken. A refund is being considered for a month. I highly recommend not using this service. 07.07.2022