I ordered a bucket with a mop and clean hands...it arrived 6 days later...I printed it out at home and... the lid on the bucket was broken during transportation...I returned to the post office, but they don't want to listen...they say it was necessary to check on the spot...I used the mail for the first time...I didn't even know what could be checked on the spot...it turns out he broke it himself. I don't use Euromail anymore in my life....