I ordered a bucket with a mop and clean hands...it arrived 6 days later...I printed it out at home and... the lid on the bucket was broken during transportation...I returned to the post office, but they don't want to listen...they say it was necessary to check on the spot...I used the mail for the first time...I didn't even know what could be checked on the spot...it turns out he broke it himself. I don't use Euromail anymore in my life....
The staff are responsive and very competent. They will always tell you how best to pack the parcel yourself or offer a package suitable in size. If desired, fragile items can be wrapped in bubble wrap. Reasonable prices for packages and other services.
Super, the employees are polite, the queue does not accumulate, only positive impressions for a year and a half while I use the services of this European post point. I hope you will continue like this)
See original · Русский
Show business's response
С
Сергей psp
Level 4 Local Expert
October 8
Not all the staff is competent, the parcel was canceled due to inexperience, another parcel was returned to the warehouse on the first day ((( they did not even apologize
A wonderful department) There is either no queue, or you don't have to stand for a long time. The female employees are friendly and friendly. It's nice to come for a parcel👍 Clean and have a place to sit
The parcel was sent on 12/20/2021 to this day on 12/30/2021 , its location is not known , no one will help you , the workers and the call center do not give a clear answer . Thank you irresponsible people for your work, thanks to which my daughter remains without gifts for NG, if anything, there is a large prefabricated box in which many relatives, including me, are NOT cheap gifts !!! Eurocidals!
I often visit this address.Previously, there were failures, because the European Post was on the territory of the Euroopt store.At the moment, everything is cool.There is enough space for everyone, because there are plenty of people on Euromail (this is not an advertisement, I write right away)
Convenient business mail for the transfer of non-urgent parcels of almost any size and volume.
Yes, it is difficult to choose a queue and a time when there is no queue, but it is cheap and quite fast.
No one has crumpled the boxes for me yet, everything is delivered neatly.
For the first time I ordered a parcel by European post. It was sent from Minsk on April 13. Today is April 19th, but according to the track, she is at the central sorting point. And I do not even know when it will be delivered.. There are just no words!!! Belpost from Minsk delivers for 2 days, but here it takes 6 days and it is generally unknown when it will arrive!! I am shocked by Euromail!! I will never get in touch again and I will dissuade my friends!! The number for the work of Euromail!!! It couldn't be worse!!
If possible, it is better to come in the morning, there are no people at all, but in principle now, after the opening of the branch on the street.Khataevich, it felt good in the evening. And, of course, it is very good that they have allocated another place, and now you do not have to stand in front of the door and prevent people from entering and leaving the store
a terrible organization. On April 1, my parcel was not delivered, on April 2 I was waiting, they also did not bring anything, they did not call. On April 2, at 11:00, I wrote a claim, nothing was answered, then they only explained to me within 48 hours there will be an answer. I called the post office in Gomel, the phones of all the numbers are on forwarding, the line is busy. Then I called Minsk, the specialist replied that the parcel could be delivered only on the 3rd, when I asked why it was delivered to me on April 1. I got the answer the car broke down. I ask a question to a specialist, there is only one car available in Gomel, to which I did not receive an answer, but I listened to the template of the specialist's conversation. She asked for the management's work number, and again received the answer that, according to the regulations, they did not have the right to give a number. The supervisor's number is a big secret. I was told that I could leave my claim on the site. I said that I didn't need their written apologies, I wanted my parcel today, honestly, the principle worked. I hear the pattern again. She asked me to talk to me in a human way, not according to a template, ignore. Both specialists and management are unable to work.
P/S I don't need your apologies. And if she hadn't called, she would have lost my parcel altogether, let's see what they bring. And the management could come down to Earth to people and talk to evaluate the work of your organization, rather than spending a lot of money on specialists and analysts.
They give out a parcel maybe quickly, but today is the 4th day as I am waiting for a parcel from zhlobin do not be fooled by the beautiful name go to the regular mail and receive the parcel in 2 days at the most
I've been there a couple of times, sent and picked up a parcel. when sending questions arose, to which the employee rudely replied that he did not intend to help and sent us so as not to interfere
Information about the location is not updated, when calling, operators are not able to answer about the location of the parcel, the delivery time is terribly long, they lose parcels.