I was here about six months ago, it was fine. Some rude girl was working today (18.02). In front of me, a woman picked up a parcel and tried to give me a hint on how to find her parcel, but in response she received only rude answers in the spirit of: "I know I need to get it," with maximum negativity in his voice. And when I left, having sent my parcel, I heard the clear sound of my parcel being thrown into a corner (yes, it was not marked fragile, but at least you can not throw it)
Indeed, there used to be a normal point, girls worked. Today, a young man refused to give me a package with a photo pass, saying that he had to identify me using my passport. It turns out that Euromail sends an invitation to pick up the parcel and the track number not to the recipients' phones, but to everyone in a row, and then it is required to identify Born? A bold minus to this point, the first time a refusal. Moreover, they also have to pay for the delay in storing the parcel!
This is not the first time I have come to this pick-up point, but today I came across an extremely rude employee whom I had not seen before. Your duty when dealing with clients is to communicate politely, not rudely and with arrogance.