Европочта
25 reviews
October 24, 2024
A nightmare in one word. They refused to issue the parcel because allegedly a student ID is not a document. What is it then??? My passport is at the registration, it was taken away for a month, I tried to explain this to an employee. There have never been any problems with student loans before. There is all the information confirming my identity: a photo and full name. And they let you on the train, and anything. I am attaching a photo with information about my review. I will come to write a complaint tomorrow
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October 7, 2024
There were usually no complaints with sending legal entities, but today there was a huge one, there is no limit to my anger!
I didn 't have time to look at the name , the girl worked blonde hair 07.10.2024
It's October outside, it's cold, it's raining, I'm happy after work I carry parcels to Euromail 17.45 (I looked at the work schedule in advance, because Euromail likes not to work full-time) I just walk in the door, they answer me right away we don't work, without explaining the reason, I clarified somewhere on the website it saysto which I received the answer yes , I 'm posting it now and the girl is going to hang a leaf on the door !
And closes it in my face.
And I "happily" drove home with a package of parcels in the rain.
Thank you for the "wonderful" end of the day, dear Europost employees.
I would not like to ever meet this girl at all 😤
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4
December 25, 2024
It was necessary to pick up the goods on 25.12. The day before, they sent a message that the pick-up point would be open from 11:00. After standing for half an hour from the expected opening time, the pick-up point did not work. If you are unable to open on time for any reason, you must notify us in advance. Complete disrespect for customers.
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January 28
I do not recommend using this delivery. Employees communicate in a boorish manner and are rude. I sent it for the first time, I didn't know how to register. No one helped or prompted, they said in raised tones, "go figure it out yourself," and on your own.
Long delivery, terrible service.
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April 8
Disgusting item! The photo is just on a weekday at 12:00, no announcement of a break and the reason for the closure, no apologies, the robot answers the number that the point is working, I do not advise it, it is better to contact another one
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February 22
I do not recommend this department. It 's better to drive a kilometer further to another place - save both time and mood. The employee refused to accept the parcel without any Internet data.
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August 15, 2024
I didn 't even bother to register to leave a review! Ekaterina Khamka is a rare employee, I haven't seen this for a long time. The man is clearly working out of place . I used the services of this European post constantly , but after constant rudeness from this employee, I highly recommend not visiting this place. I hope the management will see this review and eventually take action against this employee, especially in the reviews with her rudeness, she is already very popular here!
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3
April 1
We arrived on 04/01. 25. at 05/20, the point was closed. This is some kind of horror. When will the management of this organization learn how to organize the work of its employees?
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July 1, 2024
My wife and I came 15 minutes before closing time to pick up our 3 items. The employee Marina with red hair refused to look for a third product, insulted her wife and told her to either refuse or take 2 goods for the cost of three. Save your nerves and don't come here.
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4
December 23, 2023
It's a terrible place. This is exactly what the European Post office will no longer use. I wanted to send a small box, I packed it well before sending it. Ekaterina, an employee, imposed the package, saying that the packaging did not meet the standards, although everything was fine in other departments. I asked for payment upon receipt, but they told me that it was impossible, just right away. I repeat, there were no problems with this in other European Post offices!!!
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4
April 21, 2024
Employees behave disrespectfully towards customers, there is nothing to breathe in the department, I highly do not recommend this service. When asked where to put the packaging garbage, it is proposed to clog a symbolic-sized street urn, forming a mess on the street.
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February 19
Excellent work by the staff. The fastest delivery of a parcel
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May 14, 2024
Me and the car with the parcels waited for 15 minutes until the employee Marina (with red) hair made herself the keys to the house, in her defense she said : -After the work shift, the queues are long))))
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3
February 25
It's hard to find, a very unremarkable door. Boorish employees
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July 16, 2024
Adequate staff, try to quickly issue orders and explain to visitors what is required of them. I praise you for the service!
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1
July 15, 2024
it was necessary to wrap the parcel completely in tape (a million layers of tape, or take a package), and so it seems to be normal, you can go there
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July 19, 2024
The package was accepted quickly, all questions were answered, no rudeness.
I don't understand why the rating was lowered so much. Everything is quite good and fast.
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2
January 18
I came in a couple of times and waited, not because of the large number of people, but because of the incomprehensible problems of the staff. Sometimes there is no network, then they are counting the money.
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December 30, 2024
Terrible service on New Year's Eve, 2 employees are sitting, one is serving people, super slow, the second is sitting on the phone for beauty!!
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November 21, 2024
No politeness or respect!
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1
December 26, 2023
I use their services all the time. It is necessary for work. Nice and competent girls work
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1
March 13
Excellent service
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September 7, 2024
I do not advise you to visit this PVZ, it is better to save your nerves.
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1
February 7
Good department, 4 for the speed of work
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October 25, 2023
The time is 9:35 a.m. The branch is still closed, although it should open at 9
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4
1