I constantly use the services of the post office, I want to mention a pleasant and polite girl (I do not know the name) blonde - without glasses, often works alone, always with a smile, quickly serves, helps with the registration of parcels, is friendly (Jerzy Giedroyc's office , 2)
Minus: one person works, the area is large and the load is enormous.
I ask the management to recruit employees, as there is one branch for the entire district and it is always loaded!
I want to note that there is only one good shift in this department, two people work, always with a smile, they will help and explain, they work quickly, there are never queues. The second shift is a blonde of 45 years old, it's terrible, eternally dissatisfied, it's impossible to connect two words, she came and asked why they took 6 rubles from the recipient, so in response she heard an indistinct Two-way payment, did not understand anything, came to the girls of the other shift, they explained everything clearly to me.
One day, normal specialists work who can help, and grin, and there is one girl with short black hair, and she is ready to be rude and not only to me! He works according to his mood, as he gets, but most often he looks and does not help and does not do what they ask, but is also rude from above!
The staff is polite and prompt. There have never been any problems. But there is often a queue. It's a little frustrating, especially when with a small child.
The queues are terribly long - people are standing on the street. My parcel was just lost, I regretted that I did not order it by delivery. The staff is trying very hard, but apparently they are few in number to serve a large number of people
There are always a lot of people. The only branch on Brilevichi, if you don't come, there's always a queue on the street. The branch on Dzerzhinsky 125 was closed and the whole district goes to one department. Worse than regular mail.
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7
Show business's response
Ева
Level 7 Local Expert
December 27, 2023
Please ask the management to review the composition of the staff. disregard for their duties, the women talked to each other as if they were sitting at home, the queue did not move forward, and when it came to the client, the first phrase was: "are you going to approach?"
When asked to help with the site, the woman replied so that I would get out of the queue and figure it out myself. Approaching the woman again, she turns around without explaining anything and goes to make herself tea, then her friend left and they continued their conversation over sweets. Do you think this is a good service? Additional questions are answered rudely and leave me alone.
After this trip, I lost all desire to use your delivery service.
Awful. The queue is always outside before parking. If you want to stand outside for half an hour or an hour in any weather, then you are definitely here.
The only point in the area, designed for 2 ticket offices, with 1 person working, constant queues, sometimes you can encounter rudeness
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Show business's response
Елена
Level 18 Local Expert
April 9, 2023
Judging from the answers of the organization, that they had a conversation with employees is not true.
A woman with black hair, who is without a badge, some kind of nameplate, is apparently dissatisfied with her job, is rude and does everyone a favor. If you don't like it, let him retire or give up his workplace to others.
Excellent service, although so many inadequates come to pick up their g ..., bought in ozone at discounts... The staff can only regret it. According to a copy of the passport, you see, they want you to take out the newspaper healer from the mailbox and receive the parcel on it)))
The disadvantage is that you need to fill out everything yourself, and the receptionist generally sits as if not in business.And so the parcel arrived quickly and on time.