Not bad, close to home. There are long queues , even though they appear every other time . The staff is quite friendly, there were no problems in communication. Parking near the branch is narrow, small and always busy, so you can park in the parking lot of the neighbors store. I would like to add that it is quite convenient and pleasant to receive notifications in Viber about changes in the department's work schedule.
The attitude and communication of the staff is just terrible... Specialist Anna, where did you get her?! Rudeness, a disgruntled look and no culture of ethics! I want to change the punchline, because listening to such a speech is disgusting. Please see who you hire, where you need to communicate with people who don't want to visit this point at all. There are no questions for the guy, he is well-mannered, cultured, Apparently the only adequate specialist.
For the last 10 days (including today), a male employee has been working who takes an exceptionally negative view of every new visitor to the branch. She doesn't hesitate to roll her eyes in discontent and accompany it with sharp phrases. There remains an extremely unpleasant aftertaste from the visit. The rest of the employees are sweethearts. I would like the management to pay attention to this.
The worst place to receive and send parcels. I will never use Euromail again after such a service. There are always queues, a disgruntled employee to whom everyone owes something. And why does one person always work? Isn't it time to expand the staff? Just a tin can
You arrive at 9 a.m. (as it says on the website and on the door), it turns out that it works from 9.15. It is impossible to find out about this in advance. At the entrance, they replied, not very politely, that they had been working since 9.15 and there was nothing to knock on. How do I know if you're not working right now?
I don't know what the euro is, but the mail is tin. You can come, but there is no money in the cash register for the sale on Kufara. I am generally silent about one employee for the entire department, you can lose half your life in the queue.
A good point. They suggested how the Euromail service works, helped to arrange and took the parcel. Thanks to the staff, the surprise was a success. Thank you very much. Quickly and not expensive. I will use the services in the future.
I often receive shipments here. The point is conveniently located, so there may be a small queue for receiving and sending at any time. The staff is always friendly. There are chairs at the point, you don't have to wait standing up.
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B
Level 4 Local Expert
January 5
It's all good. The staff are competent and handle each client quickly, the queues can be quite long, but there is no sense of strain)
Everything is clear and professional.
Maximenko Gennady Nikolaevich, there is no need to be rude to your clients! It is unacceptable to communicate like this! He sent the package as if he had done a favor!
2 plaques are hanging. On one, that there is lunch, on the second, that there is no lunch on weekdays. But there's still lunch. But they don't remove the wrong sign.
I use the services of this company quite often. There is a queue, but it is extremely rare.
The employees know their business and serve people quickly enough. 29.12 I sent the phone -30.12 the buyer already had the product! It had to be sent in a closed factory package and I was worried about the integrity of the phone for 2k rubles.
As a result, everything went well. Thanks
The department is standard in its functionality. For me personally, a significant disadvantage is the presence of a lunch break. Very uncomfortable. I understand that this is a plus for employees. Perhaps 2 people on shift would have solved this moment so that everyone would have time for lunch, and customers would not have to wait. After all, even with the presence of lunch, operators manage to go somewhere before, literally in 15-20 minutes, closing the branch and making them wait.
Convenient location, room for up to 7 people, the guys work clearly and quickly. From 18.00 to 19.00 there is a large load at the branch, the queue reaches up to 15 people
Great. There are rarely queues, everything is fast, the staff is polite, there are no complaints. Parcels are delivered very quickly. Located near the house - this is undoubtedly a big plus
Good service, only on weekends there are such queues that the end of the queue goes outside. The place is certainly not very good either, there is no sign.
Up to a certain point, there were no complaints about the work. One day: the printer broke down, then two employees gathered a large queue. Clients' time is not appreciated from the word at all.
Excellent post office, courteous staff. Everything arrives on time and the transmissions are sent on time. There are no questions about the work of this branch's European Post.
it is very difficult to find. it is this department that is located in a difficult place, it is unclear where on the maps, there is no signboard. I got to them at the time of lunch, so they just pulled down the curtains and that's it. there is no schedule or signage, how do I know that they are exactly there? there are several more shops nearby, the SDEK branch, which, by the way, is indicated by an arrow above the entrances of the European post, accordingly it is logical to go there, but no. The girls from sdek are being sent back. in general, it is difficult to get to the right place the first time, you have to ask strangers again. Make a sign!!!!
The service is polite , but when I was at the point there was a huge queue . but such a phenomenon is understandable, I think it 's worth considering for managers to increase the number of employees
A great point. Except for ventilation with 5+ people, I am happy with everything.
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Андрей Т.
Level 12 Local Expert
January 10, 2024
The functionality of Euromail has grown significantly in recent years, but on the contrary, there are fewer and fewer employees. In total, even at 4 o'clock, one employee collects a queue for forty minutes. I understand why you should pay more if you work for this money, but as a result, one employee can't cope and now it goes faster by regular mail
It says on the website that the break starts at 14.00. When they came at 12.45, they hung a sign in front of me about the break, they also grinned that I didn't have time.