Европочта
62 reviews
January 22, 2024
It's clean inside, it's nice to be there. There is a very nice girl who opened the doors at exactly 9:00 (this is important for me, I needed to get it as early as possible). The package was delivered very quickly, at 9:02 I was already outside. I read the reviews and was ready for the worst…But the only disadvantages are not a very good location and the fact that the service indicated that you can get it by SMS code, but in fact only by passport
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1
August 8, 2024
Branch in Gorodok, Vitebsk region.
There is no chapel for indignation…
In addition to two days off, they also do not work on Wednesday and Thursday
I am waiting for an important parcel, I hope-but they are closed ...!!!
Use regular mail, even if it is a little more expensive, but more reliable!
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2
September 29, 2024
I would like to make a suggestion:that lunch should be on a rolling schedule.And from 14-15, people have been working in stores for a long time without lunch and weekends.Department 554.
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1
July 11, 2024
The worst department in Minsk . The work schedule is set as they want and as convenient for the employee of the department. You go and you don 't know if you 'll get it or send it ....
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1
October 6, 2024
On what basis does this branch close at 19:00 every time? Although the work schedules indicate up to 21? Do I have to run in the rain and kiss the door every time?
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1
October 30, 2024
Disgusting organization , 2 times a month the parcel freezes for 5 days , you call the operators , they are rude , as if I am to blame , the price for sending increases every month , but they don 't care
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2
September 24, 2024
09/24/24 I was sent a message that a parcel had arrived at the department. There was also a link in the message to the department's working hours. I clicked on the link and saw the time: from 9:00 to 21:00. I planned a trip for the parcel.
At 20:05, I just "said hello" to the closed door, which had the inscription "sorry, sorry, but we are working until 19:00 today."
I have a question: 1. Why didn't they write to me about the change of the working mode with an SMS that my parcel was delivered, 2. Why the working mode was not changed on the website.
I don't understand such an irresponsible attitude to someone else's time!!! The mood is ruined. I attach a photo and a screenshot of the site (which shows the time at which I came for the parcel).
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3
1
June 5, 2024
Very difficult rules. There are constant problems with issuing an order. There is no way to physically come and pick it up. They can't give the package to anyone except me. Then work 24/7 So that the person who works more than "You" can pick up their things.
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1
1
June 15, 2023
It's good that they opened at this address, close to home. Only when I was looking for the first time with the navigator, I got a little lost:).
Calm staff, no tantrums, service, there are practically no queues and somehow they move quickly.
Most often, a small number of people in the queue happen somewhere after six o'clock, and if I pick up the goods during the day, then there is no queue at all.
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November 18, 2024
Rudeness and rudeness are beyond description. And this specialist has a girl trainee. I wonder what she can teach?
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September 11, 2023
The quality of service is simply terrible, the contact center does not solve anything or does not know anything
Close the pick-up point, redirect the parcel to a distant pick-up point? Easy!!!! It's easy to close the pick-up point before the appointed time!!!
But to redirect the parcel to a convenient point, nooo! for a fee, write !!! an appeal on the website!!!! they will respond maybe in 14 days
, but while you are waiting for their decision, you will pay.
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3
July 31, 2023
The dumbest delivery I've ever seen. You make an order from ozone, where the deadline is specified. Then it turns out that they sent an SMS that I didn't even expect - I'm waiting for a call on the day of delivery, not an SMS with a link where I have to confirm the date again. Moreover, besides the date, there is a time and I could understand if I could choose an hour convenient for me, but no, the whole working day is there. Does it make sense for me to confirm once again that I am waiting for a parcel for which I have already paid and know the deadline?
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3
1
March 9, 2024
Why is it not indicated in the SMS to the phone that comes that a passport is required upon receipt?
I presented my work ID with a photo and with a full name on the ID.
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2
October 13, 2023
It was so convenient when there was a post office on Ivanovskaya, but unfortunately it was closed, so on Partizansky we have mail at the post office, why not open somewhere Ivanovskoye on Pulikhova on Krasnoarmeyskaya, it's not a problem to find a room for some reason heaps of these European mail are bare areas without your European mail
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2
1
October 20, 2024
It is fast, convenient and easy to design.
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January 1, 2024
No complaints about the work of the service or the staff, but there are no signs on the street where it is, and the house is long, you have to go around a lot
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December 25, 2024
There are huge queues, and only one employee is working.
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May 18, 2023
The service is crude, not finalized.
Employees of the post office do not inform that the senders will not collect the amount of the package if it was not sent by the one who owns the account. Horror. He appropriates the money for himself. I do not recommend it. Use belpost. Everything is transparent there.
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3
1
March 24, 2023
I was making a shipment. The employee asks if you have any tape to wrap it up. Naturally, I do not carry Scotch tape with me and asked a counter question. I asked if they had any Scotch. To which I received the answer that there is scotch, but it is paid. PAID SCOTCH TAPE!!!! Are you serious? What kind of service, such and evaluation
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3
April 11, 2024
Always excellent service, I rarely met queues there
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February 2, 2023
Fast and courteous service. I go often and every time I have good impressions, the workers are well done despite the workload))
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1
September 19, 2023
Probably the worst department of all in Belarus. there is no cash on delivery, the work schedule changes more often than the dollar exchange rate. Complete disappointment
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1
January 27, 2023
Mail that is gaining popularity, you are not standing filling out a receipt for half an hour and people are drilling their backs with evil looks, inexpensive, walking distance, the idea is cool, the main thing is that in the end the authorities would not interfere.
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3
1
February 6, 2024
Terrible service, twice I went to pick up a parcel and twice I was confronted with rudeness from the employees of this department
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September 16, 2023
It 's just awful . I arrived at 10 a.m., and the branch was closed at 10 a.m. Even the main office does not know the reason for the closure. In addition, I received a package, but it turned out to be not mine.
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February 3, 2023
It's TERRIBLY inconvenient that there is no parking nearby! you have to go around either a vacant lot or a house. the designers are burning, of course. But I think it would be possible to make ladders on slides, apparently not cost-effective. I usually use another European mail, which is on the way to work, because it is more convenient. Although I live in the next house (Dzerzhinsky 15).
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2
August 19, 2023
Several times in a row I come across closed doors during working hours
(and these are not the cases when they warn about closing earlier than expected by SMS)
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1
March 27, 2024
Parking is not very convenient , the service is fast
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August 9, 2023
Angelina Anatolyevna Prokhorova has a very bad attitude towards clients, it does not help, although, after the help of your employee, the mood dropped to zero
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August 29, 2024
Terrible service.
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January 14, 2024
It is very difficult to find, not a single pointer. And the approach is only from one side...
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August 19, 2022
We have recently started working with this department, the first impression is positive, but if you do not know where the department is difficult to find, since walking along the house, it seems that you may have made a mistake with the direction.
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1
August 1, 2023
The department is normal. Sometimes there are small queues. Overall, I'm happy.
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November 9, 2022
A cozy pick-up point for goods. There are even drinks on sale at prices the same as in the nearest stores
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March 18, 2024
I haven't seen such a boorish attitude in a long time
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July 31, 2023
I arrived 15 minutes before closing on 07/31/2023, but the branch was closed for unreasonable reasons
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1
August 11, 2023
Anastasia, an employee, never greets people, everything does not look polite (
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2
June 1, 2024
The service is not very good
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December 17, 2022
Hello. Euromail has been closed for the second day. I can't get the money. It's a horror. 346 squad.
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3
August 2, 2023
It's hard to find, the staff is not very
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April 23, 2022
I've never come across it, and when I had to, it turned out that Euromail is not euro at all.only in Belarus .Sad, disappointed
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July 18, 2022
There are no queues, a pleasant operator) everything is clear) I recommend it)
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July 9, 2023
They work quickly and accurately
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March 31, 2023
The staff doesn't give a damn about the customers and their time.
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3
September 12, 2023
Everything seems to be fine
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June 15, 2022
She is a very pleasant employee, but it is impossible to find the department itself. I am attaching a tutorial🔻
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1
November 13, 2023
Small queues
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June 15, 2023
A good post office
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April 10, 2023
A good pick-up point, queues are extremely rare.
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July 7, 2022
It 's hard to find a post office , there 's not enough signage or a sign (
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3