Европочта
Business hours
Closed until 9:00 AM
Directions
Smaliavičy – Prypynačny punkt Zarečnaje
45 m
19 reviews
November 5, 2024
The service is terrible, the staff are not competent in many matters, the situation is as follows, I decided to send an international shipment through the Euromail partner service, BOXBERRY, issued the shipment, mistakenly thought that there was a cash on delivery, coming to Euromail, the branch employee safely drew up a receipt with NP and sent my parcel through Boxbury to Russia, upon receipt, the person did not pay anything, took the parcel and blocked me, I contacted Europost, which threw all responsibility on the campaign of the Boxbury partner, after which I contacted them, where they made it clear to me that they did not have a cash on delivery, and an employee of the Europost office who accepted my shipment made a mistake, a complaint was filed, and a demand to refund the cash on delivery the payment to which the unsubscribe came that additional training was conducted with the employee, they did not even bother to apologize, made a call to the call center about my complaint, where they said that no one would reimburse anything and you would not receive another answer) the guys are working great...
See original · Русский
July 24, 2023
I wish I could put zero stars. This is my first acquaintance with Euromail. And such an unfortunate one. Unfortunately, I read the previous reviews very late. This department almost never works. As soon as I plan a trip to Smolevichi on my day off to pick up a parcel, they always send a message the day before that the branch is not working for technical reasons. In the period from 18.07 to 25.07, there were 2 days off and 3 non-working days due to technical reasons. I still can't pick up my parcel. The department worked for 3 days in 8 days. Is this normal??This is the first and last time I use the services of Euromail.
See original · Русский
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April 24, 2024
The meeting place cannot be changed when you have made an advance payment for the goods to be received at this address. Leave for the suffering is made quickly.
See original · Русский