The employee voluntarily sent the parcel for a refund. Neither the sender nor the recipient requested a refund and the recipient did not refuse the parcel. She was simply not given away, they said she might have been lost. Then they were arbitrarily sent for a refund!
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Хельсинка
Level 7 Local Expert
January 16
The service is fine. The speed of delivery is pleasing. There are no complaints.
I will update the review after a while. Yes, the staff is not focused on friendly service and peaceful resolution of disputes. The last time they didn't return the parcel ordered by my husband, they demanded a marriage certificate upon presentation of my identity document.
Everything is fine, but. Very small room. During rush hour, you will have to stay in discomfort. Choose the time in advance. The specialists are polite. There were no problems during the visit.
A consultant named Ekaterina is very rude. The service is zero, the last time when receiving a parcel, she said "don't make me nervous." I'm sorry, of course, but this is how you talk at home with your mother, husbands, but not with visitors!!!
Affordable prices .There are many different products . It 's just not convenient to always have big studies, there are not enough sellers .They let you go slowly, you stand in line for a long time.
The impression on this point is disgusting. The first time I applied, I had to send a package. I asked for help, to which they replied, read and do it yourself. This is not my responsibility. But what about the human factor? And once again, I had to send a package. I was so fucked up (rewound hideously with tape), such a feeling that they never held it in their hands and did not know how to use it. The mood was ruined for the whole day. Please explain to your employees how to communicate and work with clients.
Comfortable. A small minus for frequent queues. Sometimes there are 2 employees, then things go faster.
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dima verigo
Level 3 Local Expert
March 6, 2024
The attitude towards the client in the style of the USSR service. As if I owe them something.
Lunch from 14 to 15, for an hour, are you serious???
Don't you eat enough?
What is this work schedule? Disgusting.
I took my spurs for exams in the end, the exams turned out to be different and I passed everything perfectly
2 stars, the saleswoman pisses me off there
It was closed in the morning and after lunch, although they waited for the working hour as it should be, and so they did not open, there is simply no respect