I use this rental point all the time: I'm on my way. A large fleet of vehicles and not in one copy, which is important in the season. We are also pleased with the working hours from 8-00 to 21-00. I recommend it!
Boorish attitude towards customers, the equipment is in terrible condition, the generator was taken, it broke down after 15 minutes of operation. We thought maybe it was an accident, we took a welding machine, it works every other time, after suffering, they gave it to us.
They do not work with objections, there is one answer to everything: "this is a technique, and we do not give any guarantees of operability"
Trust our experience and do not pay attention to this rental with redneck staff!
I tried to rent a vacuum cleaner. estimation: MINUS 5 STARS. READ TO THE END!!!! In the process of checking the serviceability, he was verbally warned by a rental employee about additional cleaning of the vacuum cleaner filter (the service costs 10 rubles) if it is in construction dust. Although after using the universal bags sold in this rental, I observed dust in the dust collector compartment (it was not the first time I rented a vacuum cleaner). After that, I refused to rent a vacuum cleaner. The employee was also without a mask. In response to my comments on the additional service of cleaning the filter and the absence of a mask, I received a FAX. And while I was filing a claim in the book of "comments and suggestions", he blocked my exit with his car. When I asked him to drive his car away and let me leave, he said that he had lost the keys. I had to call the traffic police. And upon arrival of the staff, he performed a circus to find keys for about 20 minutes and boasted that they say this is a private territory and they cannot evacuate his car. total: THIS WHOLE SITUATION TOOK 1 HOUR AND 30 MINUTES OF MY PERSONAL TIME AWAY FROM ME. I WILL NEVER RENT ANYTHING THERE AND I DO NOT ADVISE OTHERS, BUT IF YOU STILL DECIDE, THEN DO NOT ENTER THEIR PRIVATE TERRITORY (IT IS MORE EXPENSIVE FOR YOURSELF).
The assortment is good. Convenient work schedule. Although the tool is not new, it performs its task. But the "two from the casket" sitting on the issue is a separate story. They should not be allowed to communicate with customers, they should sit somewhere in the far corner of the building. Otherwise, they will scare away all potential customers. Rudeness and complete disrespectful communication with people is their forte!
I took a high-pressure washer. There were no mud nozzles, no foaming agent.
The employee was extremely rude, there was a feeling that the client was bothering him and did not understand why he was this client. He was impertinent at every word, he did a huge favor.
There are enough rentals to go to them at all.
Great rental! I applied very often. Convenient working hours. A lot of tools. There has never been a problem with availability.
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Дарт Вейдер
Level 10 Local Expert
September 7, 2020
I rented a tool, a man of my age gave it out - everything is fine, polite. I brought the change - two young people were sitting. To my remark that the tool is heavy, and they could help rather than sit on the phone, there was an insult response. The response to my demand for a book of remarks was "insulting." The repeated demand was attacked together, strangled and beaten, for daring to say something there - both are a head taller. One strangled, the other beat. The police are dealing with them now. The one who beat himself is this IP Yushkevich D.M. — This is such a service in Valeryanovo.
They took the bump, couldn't do anything to them, because it was stupidly faulty, they came to give it back, accused us of breaking it, insulted us, refused to refund the money, although they brought it right away. The attitude towards customers is complete horror. I do not advise you to take anything there, spend money and time, and you will be left with a spoiled mood.
Rude staff. There is a feeling that you are not paying them money, but have come to take money from them. The instrument is in satisfactory condition. They instruct you about using the tool in an accessible and understandable way. I will apply again, just because the place is not far from me.
Hello everyone. The employees of this place absolutely do not know how to communicate with people, not to mention communicating with clients who bring you money. they behave rudely, and very greyhound. The tool is often in poor technical condition. I will contact you in the future only as a last resort, I advise everyone to do the same.
I rented an instrument once. The impressions are extremely negative. There are boorish employees on the issue, both of them. Young and daring. With such employees, the business will not last long
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Anonymous review
June 6, 2021
Good attitude to the customer, discount system, availability, reasonable prices
The desk is so-so, a couple of rude people are sitting at the tool issuance, in order to get a check, you have to try very hard, the tool is dead, breakdowns during operation are almost always, before that I used their so-called service for 3 years. I won't recommend it to anyone...
The staff is rude and boorish.
Provocations and nerves-then this is the place.
The tool is worn out and breaks-then they will blame you.
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Егор Р.
Level 5 Local Expert
November 6, 2019
A large selection of equipment. I came across it in decent condition and configuration, the lack of which often affects competitors.
It's great that they open at 8 a.m.
Convenient access to the warehouse, help with loading / unloading.
Patient and attentive staff.
I rented a gasoline trimmer, they rent the cheapest Chinese model that almost does not mow, I did not like the workers and their poor service. I have a negative impression, I do not recommend it.
Good rental, lots of visitors!
We had a problem with the gas pump (it stopped working, they took it away without any problems). It was a shame right away, but then it was normal (everything goes out of order once).
They took a gas tank. IT's TERRIBLE!!! We didn't do what we planned, because the augers turned out to be STUPID!!!!! Of course, the money was not returned, they also ran over us, saying it was our own fault that we did not say what kind of soil ...
They took the same drill elsewhere, but in good condition and did everything very quickly)
I do not recommend this place. The prices are not the lowest, while they wanted to rip off money to sharpen the saw, which I allegedly blunted. It looked like a pre-rehearsed performance. It's a shame when you hear this in your address when
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Сергей Р.
Level 9 Local Expert
November 10, 2019
A redneck service, in a word. They don't know how to talk to clients. We rented a motor pump, they gave it out without a traffic jam, we had to return 50 km + 2 hours of lost time. After 2 days, the pump became, it was returned back to the rental. The first phrase of a person who earns money by renting is "You broke it."
I'm shocked... Stay away from these "non-businessmen"