For about a month, yota has been sabotaging the transfer of my number from them to another operator. Refers to some kind of mismatch of passport data, which does not exist. I checked the passport data at the Yota point - again there is a discrepancy
The most terrible communication support with operators is missing. The chat with the operator is constantly hanging and re-directs to the robot. The support is completely incompetent. I mistakenly sent money one iota for a month I can't get my money back, I rewrote the documents 2 times , attached payment receipts and each time the application is closed with a refusal without explanation, I will write to Rospotrkbnadzor a complete disgrace.
Disgusting!! I'll cook about it every day. I'm paying 800!!! Rubles, but there is no normal connection. Where are the organs looking? This is a hoax!!!
Operators are very rude personalities. I paid for the router — I went to change it for three days in a row because it stopped working. They turn off the Internet when it rises (taking into account the payment of the 1300 ₽ tariff) and offer to sit without Internet for three days. Customer orientation is the worst. I do not advise anyone to choose this operator for the modem.
There is no connection with the operator anymore! They left me without communication and nothing could be done about it! If you have run out of minutes and gigabytes and the deadline for writing off the tariff has not yet come, bear with it or pay for additional minutes and gigs… I will definitely change the operator and I do not recommend this connection to anyone!
I took 800 rubles the promised payment came 600 rubles and I will still owe 200 rubles that for cheating the connection is still often lost from next month I will switch to another SIM card this is a terrible deception
The money has been paid, there is no Internet, is that okay?! This is not the first situation when you haven't been in touch for weeks, no matter where you are. I'm going to another subscriber, Iota has ruined her reputation.
For three days there is no connection and nothing.Operators throw off without answering...They offer to enter the chat.There are also ridiculous answers and everything goes by.. I asked how the recalculation would take place for the fact that minus three days does not work, they are silent Where to look for the truth is not clear Mess.
It is not possible for the operator to get through! The connection is very expensive ! There is no Internet and they say go to the chat!!!!! How the hell to go in if you don't have the Internet catching!!!! Make a normal operator line
there is no support. an hour is spent, and the result is zero. they only write, I translate to a specialized specialist. and so on in a circle. I don't advise anyone.