Yurkas
22 reviews
April 25, 2023
We ordered Yurkas doors from the store, doors with subsequent installation as sliding ones. The store's employees are very competent, told all the nuances and helped to choose the right doors. The price turned out to be an average range, the quality is not bad.
Due to the non-standard sizes of the openings, the doors were made to order accordingly. The production time is 30 working days, unfortunately we had to wait exactly 30 working days, we could not get the doors earlier. To a slight chagrin, the glass on one door was cracked, it was discovered during installation and it is not possible to make a claim to the seller, since according to the contract, an external inspection is performed upon receipt of the doors.
For the installation of doors, everything is fine. The store cooperates with an excellent installer who installed the doors at a high level.
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January 14
Hello, I ordered three non-standard interior doors from the Yurkas company on the street.Karpovich, 43a Gomel. In general, I am satisfied with everything, and the quality of the doors themselves, as well as the terms and conditions of delivery, installation, registration and payment. Separately, I would like to express my deep gratitude to Julia's manager, a very qualified and competent specialist in his profession. I recommend it!
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June 25, 2023
Many thanks to the employees of the company for the 60th anniversary of the USSR, the girls Valeria and Daria, who patiently, politely and sympathetically accompanied, explained, and led the whole long process of choosing doors and fittings!
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July 24, 2023
I ordered 5 doors in Mozyr, how much nerves I spent on this company, I can not tell you, the doors are custom-made, they said 30-45 days will arrive, well, most often in 30 days, of course the doors came exactly 45 days) upon acceptance, the marriage of several doors turns out, monthly breakfasts from the complaint department, the plant refuses to replace, in in the end, the standing ones of these doors will be replaced (they promised in a week or maybe faster). As a result, I took my doors in 3 months and 1 week. I have not received any apologies or compensation for non-fulfillment of my obligations under the contract.
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August 21, 2023
Just to sell, but there is no after-sales warranty.
We ordered the door in August, installed it in September, and already in the very first winter rust started and the door swelled, to which the manufacturer said that it was not a warranty case, referred to the temperature drop, although the door was installed where there is a vestibule (although when buying they said that at least a visor in front of the door was needed so that precipitation in the form of rain and
There is no more snow in Yurkas.
These doors are only suitable for apartments where it is warm and dry.
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November 9, 2023
A good company and there are no special complaints about the quality of products. But you just try to call one of the offices of Gomel. It's unrealistic, just wasted time. They don't answer the phone and never call back.
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May 6, 2023
We recently ordered 6 doors, in this organization, we liked the doors, the delivery is free.I really liked the sales consultant.He explained everything, offered different options, answered all our different questions and calculated..We were satisfied with the company, we can advise who decided to change the doors.
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September 20, 2022
Hello. I want to write a review about the Yurkas company. And more specifically about the store in the city of Zhlobin. How the employees of this company handle the complaint. A little background on how it all started. In general, I ordered 5 interior doors. With all the fittings, platbands and mechanisms. The position was custom-made due to the replacement of ordinary glass in the canvas with a black triplex. I ordered it in two stages. Due to the total amount of the order, I decided to split it in half. The first contract included two canvases with all the accessories. It was compiled on July 14, 2021. The cost is 2102r 50k. The second contract included 3 canvases also with all the accessories and mechanisms for them. It was compiled on November 28, 2021. The cost is 2517 rubles. The total cost of the order for 5 interior doors was 4619r 50k. There were practically no problems with the first contract. There is only one caveat, the seller did not correctly indicate the number of additional items. I didn't have enough for one opening. But since I divided the order into two parts anyway. Everything that was missing was included in the second agreement. The first batch arrived two months after the signing of the contract. We have installed everything well. The problems started with the second batch of doors. Two months after the order, they were delivered. After installation, it was in early February 2022, I identified a defect. On one of the canvases, one panel on the left side protruded strongly in relation to the other. And it was very striking. After contacting the store with a claim. There it was decided to order a new panel. She came two months later. After the replacement, the problem was not solved. The same protrusion appeared on the right side. It was April 7, 2022. On the same day, I contacted the store again with the fact that my problem had not been solved. To which they replied that we would most likely change the canvas completely. And I'll get a call back when the issue is resolved. A month has passed. I didn't get a call. I called myself. It was decided that it was necessary to remove the door and conduct an examination. A month and a half later, I call again to check the progress. And there was no progress at all. In what condition I gave the canvas, they decided to return it to me. After the return of the canvas, an additional agreement was signed. In which it was said that the panels would be replaced once again on the spot. And this is already two and a half months after the second appeal about the marriage of the canvas. If we count from the first appeal, then four and a half months have passed and the issue of the complaint has not been resolved. At the time of writing this review, seven months have passed. The complaint has not moved a step. The Supplementary Agreement has not been fulfilled. The director and the sellers of the store do not get in touch. I can't get through. In the store, the sellers tell me that the director is handling my complaint and they don't know anything. The director visits the store once a week. He either does not answer calls or immediately resets them. I have never seen such an attitude towards clients before. I hope my review will be useful to someone.
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June 10
We ordered doors that have not been able to reach for the third week.The last three rubles were shipped by under-delivery, etc.
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April 23, 2022
We ordered doors on Karpovich Street. We talked with the manager Yulia, the person is professionally savvy in his business, I have a lot of good advice. She also helped arrange the delivery of the doors on another agreed day. For which I thank her separately. Vitaly, the installer, installed the doors. He puts it on efficiently and quickly. There is a lot of professional equipment. All pruning is done through a vacuum cleaner, which is good. It took two weeks from going to the store and installing the doors, which I think is very fast. We ordered five sets of doors. Thanks to Yurkas. I recommend.
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May 16, 2022
We bought the doors to Karpovich 43a, talked with the manager Julia and the guy (I don't know the name), told them everything, advised them what was better to buy.Special thanks to the installer Vitaly and Mikhail for installing the doors.The work was done for 5+, I was especially pleasantly surprised that the guys cleaned up everything after themselves.I advise everyone!
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June 26, 2022
Wonderful staff. Professional service. High-quality and modern doors. The work was completed on time. Delivery of products to the apartment. I advise everyone to contact us.
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February 25, 2022
My husband and I purchased the doors, and we were very satisfied with the staff.Special thanks to the master of installation and installation of doors Vitaly.The work of this master was done quickly and efficiently. We recommend it
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April 6, 2023
We were lucky with the consultant, she helped us choose the doors for our design, they look great.
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August 26
Staff, time,
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January 27, 2022
I bought the doors, everything is fine, a great store and the manager is well-versed in his business. I recommend it to everyone.
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October 13, 2020
The staff is low-qualified, indifferent. Contact the salon Yurkas 5 microdistrict of Gomel - like two different planets.
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March 15, 2023
A good choice
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August 24, 2022
A polite consultant
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January 4, 2022
Sky-high prices
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March 17, 2020
Excellent doors from the manufacturer. But they are moving soon.
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November 24, 2018
Great store
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