09.12.2024 I came to the store at the request of a friend to buy her a spray. When I arrived, I was met by two sales consultants, very polite girls. Unfortunately, I did not specify the name of the girl who helped me, answered my questions, and told me about your nice gifts🥰
I left very happy, and not only with the spray that my friend asked for.
I'm betting 5 ⭐️⭐️⭐️⭐️⭐️
Be sure to return it to this store.
Today was my last trip to your store, although I have been using your cosmetics for more than 10 years. The child presented a certificate for Mother's Day. but!!!! You are missing 30 kopecks - BUY MORE, or we will return the certificate! According to the booklet, you are not entitled to a gift - it does not work with a certificate! A certificate is not money! And what???? Did you give it for free???? It's not about 30 kopecks and not to buy, but to impose purchases. Dear owners! CAREFULLY read the terms of the Law "On Trade and Public Catering" and the Rules for the Sale of certain goods approved by the Resolution of the Council of Ministers 703!
I agree with the previous reviews. These sellers who are breathing in your ear - it's just AWFUL!
One of the most beloved stores of this chain.
The assortment in each store is the same, but I like the location and staff.
Thanks to the seller of Naletskaya Victoria for detailed advice and help in choosing products.
There is also an interesting bonus system on the web - stamps. For completing the levels, you can receive a gift for a certain amount.
You don't have time to cross the threshold of the store, as sellers fly with the question "what can I tell you?". Dear sellers, as well as the management that trains sellers to do this, the person just came in, let him get used to it, and then come up with this question!
Next, the buyer is looking at the tester, reading the contents of shampoos, etc., why stand behind him?? Is it really impossible to step back and watch from afar?
This applies to all Yves Rocher stores. Please change the policy, sometimes you don't want to go in.
The store sells certificates that cannot be used to pay for goods for less than the nominal value of the certificate.
That is, if you chose a product for 29 rubles, and the nominal value of the certificate is 30 rubles, then you will need to buy something else. And you have to buy something more (and they don't have goods cheaper than 5 rubles)
It was done on purpose and I don't quite understand how they maintain customer loyalty. This is kringe
I go for discounts and gifts, in everyday life it is expensive: face cream for 183 rubles, shampoo 250 ml for 19 rubles, and the most elegant: a face mask with calendula 20 gr for 20 rubles. Rough
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Евгений Журавский
Level 15 Local Expert
November 24, 2022
It's a small shop, but it's in the city center and different promotions are constantly taking place. Polite consultants, helped with the choice many times
On May 27, I was at a bad time, I went into your store, I didn't want to go to the train station, I made a purchase, but I told the seller that I forgot the postcard for which I had a discount on my favorite product plus a gift because it was my birthday. the seller replied to me that I had a gift from the purchase amount as a result, I did not receive the gift that I wanted and a discount on your favorite product too.Therefore, I did not get any pleasure from visiting this store, I even regretted that I spent a lot of money next time I definitely will not go there.
I was in a store on Nemiga a couple of days ago. The Mon Evidence perfume water tester was distinctly bitter. Before that, I tried it at the store in the shopping center "Castle". Everything was fine there. It's a pity the splashes got on my clothes, I inhaled this bitterness for several days. Please keep an eye on the status of your testers!
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Андрей Шахраев
Level 17 Local Expert
May 17, 2022
A good perfume, but very overpriced... Friendly and qualified staff...
To be honest, annoying sellers are sick of it. I haven't seen any big stickies in any store. + turnover, a new person every time, but sticks in the old way. The service is good, but a good product is not to blame for this. Anyway, Yves Rocher is shopping here.