ZakazBuketov
24 reviews
September 20, 2023
We ordered a bento, a stunningly delicious honey cake, a beautiful inscription. I was especially pleased with the round-the-clock work, you can pick up the order at any convenient time! The most delicious bento, thank you!
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1
September 1, 2024
They work around the clock, prices are slightly higher than the market, but the quality is good
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March 8, 2024
I ordered bouquets in advance, one of the bouquets was not prepared, I had to choose on the spot, thanks to a girl named Alina, she helped, because on March 8 there was a rush
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1
November 21, 2024
Never order here, the number of roses is sent 5 instead of 7 and the order amount is increased
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February 1, 2024
They brought the wrong thing, they can't solve anything, terrible service, one thing is in the photo and another was brought, there are no flowers!!! When asked why not what is in the photo, they answer that not all flowers were counted! Ruined the mood 😡
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1
August 1, 2023
A terrible bouquet! Terrible service! Do not order from them! Money is wasted, brazen communication and zero loyalty and customer orientation! I show them their bouquet, and in response they will say that these are not withered flowers, but an open bud.
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2
September 22, 2023
I work there. The strawberries are delicious, the cakes are lovely, the bouquets are long standing, the staff is kind. The salary is good…
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1
December 18, 2021
The best flower salon in the city! An incredible variety of colors! Very competent staff. Florists are at the highest level))))) Thank you for the lovely bouquet! Good luck and prosperity to you))))
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1
March 8, 2023
It's terrible. Never order bouquets from this company, especially on holidays. They will definitely fail and will not be delivered on time. Responsibility and reliability are not their credo.
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1
February 26, 2022
Thank you very much for the opportunity to congratulate your family with a beautiful bouquet. Thousands of kilometers away and with a time difference, your managers (Liana was here today) always work promptly. Good luck to you!
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1
September 3, 2021
We decided to order a bouquet for a birthday, with a surprise for mom. They couldn't deliver it themselves, because they were in another city, but they trusted the service and regretted it very much. The bouquet arrived smaller and visually very noticeable (photo below), while they were trying to deal with the manager, who began to ignore (as it later turned out, the manager was waiting for the courier to bring and take a picture of the bouquet, the delivery was completed and claims are not accepted). All that was said was: "sorry, but it's too late, your problems"
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1
April 14, 2022
Excellent flower delivery service😍
Ksenia is a very responsive and polite manager!I liked everything, thank you))
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2
February 21, 2022
A great flower shop.
The most important thing is operational.
Sometimes others respond after a week.🙄
Here in 2 minutes.
Thank you!)))
And Thanks to Manager Asemgul!💐
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1
November 22, 2020
Read the review on Facebook: Hello!please tell me how to deal with this situation.
My parents live in Aktau, and we live in Almaty. Accordingly, on holidays, Dad sends us gifts and bouquets of flowers. What happened on my daughter's birthday on 11/18/2020.
By placing an order by phone from the staff of the zakazbuketov store.kz, with a total cost of 61,000, for two bouquets, 5 balloons and lol dolls.
My indignation: Dad, a regular customer, the last time a lol doll cost 12500 tenge, it was March 8th. Dad is 70 years old, but when he saw the doll in the photo (my report to dad), he was surprised, because they showed him a completely different model, and put it, as always, the cost this time of the doll was 31,000. I called the store and asked to provide me with a receipt, fiscal and ordinary commodity, with the name and value of the goods, to which the administrator Alena first said that we would send it now, on my next call, she said that we had not asked before, on the third call that she had talked to their lawyer, and in response to me She said she would only talk to the customer...OK, I said, and asked Dad to call them back and provide checks, to which Alyona asked her father to talk to her daughter and not make a fuss.
After, on 11/20/2020, I personally contacted the lawyer of Dinar, who said that they would provide me with a check from 11/18/2020, I stubbornly waited until 11/21/2020 and at 13:00 called and reminded me of myself. Soon we were sent a fiscal receipt for 61000 dated 11/20/2020, being dissatisfied, I called again, and asked for a receipt dated 11/18/2020, and a sales receipt, to which they replied, we can't provide you with anything more....
Please tell me what to do, why they use and deceive old people, what kind of impunity, I then they understand that this lol costs 12,000 tenge, but not 31,000, tell me what to do?!
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4
1
March 8, 2021
I do not recommend this company to anyone! I am writing a review about the service in Alma-Ata! I ordered a bouquet with mimosa with delivery before 16:00. The order was not delivered after 16:00. The manager answered me only after a few of my reminders about herself. As a result, at 22:00 it became clear that the bouquet would not be delivered. The manager ignored me, not even apologizing. It was only after we got through to the director's personal numbers that the issue began to be resolved, and I refused the bouquet. But the director decided that she would deliver the order! And they delivered! At midnight! They don't know anything about the service in this company. And the bouquet was also without mimosa, for which the whole order was made. I'm waiting for a refund tomorrow. A disgusting impression of the company's work.
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April 14, 2022
Thanks to Ksenia for the courteous service and efficiency. Thank you for the fresh and beautiful flowers!
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1
April 14, 2022
I ordered a bouquet. Very quickly! Thank you very much! The service is at a high level!
I advise you!
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1
July 4, 2020
My daughter from Astana ordered a bouquet for 20,000 for her mother's birthday, order number 86179. They were brought that night (on July 4) at 23.45. The manager took a photo, everything is OK. And in the morning we looked - the bouquet died completely, it turns out it was stale. Although we put it in the vase three hours after receipt. The daughter was upset, burst into tears - and that's putting it mildly!
the company replied of course kapets: hydrangea does not like the sun (what kind of sun at night??). and how can a carnation dry up?
I am a well-mannered person, and therefore I did not use swear words - but I really want to! it is unpleasant when you are deceived...
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4
February 24, 2022
This is not the first time I have contacted this company and every time they surprise me in a new way. Thank you so much for creating a holiday
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1
August 23, 2019
A large selection of colors, stylish and fashionable! In a word, professionals!!!!!
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2
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March 1, 2022
Very cool!
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2
October 3, 2019
Well done guys! Keep the brand
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June 2, 2019
The staff is certainly not very
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2
December 24, 2019
Gorgeous flowers
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