ZakazBuketov
58 reviews
February 19
I came to buy flowers from their window. We were served at the highest level. Thanks to florist Jahangir, he put together a gorgeous bouquet for my budget. My beloved was in shock. The flowers pleased her for a long time. As they say, if the work is done with the soul, it is stored better. My girlfriend took care of the bouquet and filled out her stories. I'll be making suggestions soon, I'm sure it's Zakazbuketov.kz will make me the best bouquet that will forever remain in our memories. Thank you for being there at such moments.😍🥰😘😇
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March 11
Very high-quality service. They help out in all unexpected situations. I ordered a bouquet for my sister a year ago. Everything was done quickly and beautifully. This year, I received a reminder about my sister's upcoming birthday and the opportunity to congratulate her with a gorgeous bouquet. I really like the fact that all wishes are taken into account, the efficiency of delivery is excellent. In general, only positive emotions. Thank you very much and a huge customer base
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March 19
Honestly, it was cool and beautiful! We ordered a bouquet for our manager at the bank, and he fully justified our hopes. While I was carrying him from the salon to the car, everyone–especially the women–couldn't take their eyes off. It was nice to see the delight of others!
Many thanks to the manager of Karlygash for his attentive attitude and help in choosing. Everything was organized at the highest level!
ZakazBuketov, thank you for your professionalism, quality and impeccable style. We love and appreciate you!
Order number: 1073223.
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March 20
For two years now I have been buying bouquets only here, the guys, as always, do not let me down, quickly, honestly, accurately and most importantly affordable
Thanks a lot to the managers Karina and Alexander, they mostly help😇👍🏻
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March 9
A great website- we could buy everything we needed for the holiday in one place without leaving home. We live in another country, ordered a bouquet, balls, chocolate-covered strawberries and a cake for our beloved relatives in Almaty. Everything is great! Everything arrived on time. The flowers and strawberries are fresh and beautiful. Special thanks to the sensitive and attentive manager Adiya Thanks for the help! Good luck! We will use your services directly, and heartily recommend you to friends and acquaintances.
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March 19
As a regular customer, I always come back here with pleasure! I love this service for its speed and convenience. I order bouquets regularly — every time I get everything perfect: fast order processing, excellent quality of flowers and always on time. I am very satisfied, I will continue to use the services!
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February 20
Perfect service and very polite managers!
We made a gorgeous bouquet, sent a photo before delivery, delivered it in the fastest time, and also sent a photo report with my satisfied friend.
100/10 😼
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March 19
This is not the first time we have contacted this company, everything is always on time, beautiful and delicious!
Creative success and interesting ideas!
Polite operators, thank you!
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February 19
The best flowers in Almaty !It's almost the second year now that I've been ordering bouquets, I haven 't been let down .The guys are very nice and courteous, the service is super, thank you very much.
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February 20
Very beautiful bouquets! The consultants promptly helped to choose a bouquet, it also turns out that there are bento cakes, ordered for a birthday, everything is great!
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March 1
I ordered a bouquet from here, the order was placed by manager Adiya, everything is clear and correct. The order was placed and delivered promptly and on the level. I liked the flowers
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February 26
Thanks to the flower shop for always reminding me of important dates, I think this is the highest level of service! Beautiful bouquets, super attentive managers, everything is as it should be!
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March 5
We promptly responded, accepted and delivered the order at the right time. Congratulations to my friend, she was delighted! The bento cake that came in the set with flowers was very tasty! 🙌🏻
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February 18
I am delighted with the service of this store! I placed the order in the morning, and a couple of hours later the bouquet was delivered directly to work. All the flowers are fresh, and the chocolate—covered strawberries are simply delicious! I will definitely order again!
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March 9
The worst possible service. I placed an order for the delivery of a bento cake 2 weeks before the expected event, confirmed it 2 days before, and paid for it. The only condition was the time. The courier was 11 hours late!!!! My day was ruined.
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February 15
I've been ordering for over a year, and I've never been let down. The flowers are fresh and tasteful. The best flower shop in Almaty. If you need a bouquet, just go here.
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March 9
Everything is great! Delivered on time, promptly, good service, good flowers. Thank you.
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1
February 25
The flowers are always fresh, the decorations are gorgeous, and the service is top notch. I recommend it to everyone.
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February 22
Thank you so much for the high level of service. The bouquet is very beautiful, collected and delivered on time.
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January 11
This is not the first time I have ordered, and each time the freshness of the flowers surprises! Thank you for such gorgeous bouquets
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February 19
Gorgeous bouquets,thank you very much to Zakazbuketov.,I will appeal only to you, thank you
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February 27
thank you very much!
Everything is at the highest level, the bouquet is beautiful and delivered on time.
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February 22
It's not the first year that I've been ordering flowers and strawberries here, the guys are better in Almaty, the service and quality are top👍 👍
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March 11
I ordered from the Almaty branch for the first time, they fully met expectations. The staff were polite and answered messages and calls on time.
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March 20
Very beautiful bouquets, fast service. Delivery on time
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February 21
It was delivered on time , the namesake is happy , the bouquet is very beautiful
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September 20, 2023
We ordered a bento, a stunningly delicious honey cake, a beautiful inscription. I was especially pleased with the round-the-clock work, you can pick up the order at any convenient time! The most delicious bento, thank you!
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1
February 20
The flowers are very good and the sealing is at a high level.
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November 21, 2024
Never order here, the number of roses is sent 5 instead of 7 and the order amount is increased
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January 11
My favorite store! the best bouquets and service!
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February 18
Well, what a beautiful bouquet. Thanks a lot to this company.
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March 8, 2024
I ordered bouquets in advance, one of the bouquets was not prepared, I had to choose on the spot, thanks to a girl named Alina, she helped, because on March 8 there was a rush
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1
February 1, 2024
They brought the wrong thing, they can't solve anything, terrible service, one thing is in the photo and another was brought, there are no flowers!!! When asked why not what is in the photo, they answer that not all flowers were counted! Ruined the mood 😡
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September 1, 2024
They work around the clock, prices are slightly higher than the market, but the quality is good
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August 1, 2023
A terrible bouquet! Terrible service! Do not order from them! Money is wasted, brazen communication and zero loyalty and customer orientation! I show them their bouquet, and in response they will say that these are not withered flowers, but an open bud.
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2
January 17
Thank you for giving me joy!
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September 22, 2023
I work there. The strawberries are delicious, the cakes are lovely, the bouquets are long standing, the staff is kind. The salary is good…
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1
January 17
Everything is the latest
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December 18, 2021
The best flower salon in the city! An incredible variety of colors! Very competent staff. Florists are at the highest level))))) Thank you for the lovely bouquet! Good luck and prosperity to you))))
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1
March 8, 2023
It's terrible. Never order bouquets from this company, especially on holidays. They will definitely fail and will not be delivered on time. Responsibility and reliability are not their credo.
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1
March 22
Excellent service
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February 20
Good service
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February 26, 2022
Thank you very much for the opportunity to congratulate your family with a beautiful bouquet. Thousands of kilometers away and with a time difference, your managers (Liana was here today) always work promptly. Good luck to you!
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September 3, 2021
We decided to order a bouquet for a birthday, with a surprise for mom. They couldn't deliver it themselves, because they were in another city, but they trusted the service and regretted it very much. The bouquet arrived smaller and visually very noticeable (photo below), while they were trying to deal with the manager, who began to ignore (as it later turned out, the manager was waiting for the courier to bring and take a picture of the bouquet, the delivery was completed and claims are not accepted). All that was said was: "sorry, but it's too late, your problems"
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April 14, 2022
Excellent flower delivery service😍
Ksenia is a very responsive and polite manager!I liked everything, thank you))
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February 20
Everything is super
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November 22, 2020
Read the review on Facebook: Hello!please tell me how to deal with this situation.
My parents live in Aktau, and we live in Almaty. Accordingly, on holidays, Dad sends us gifts and bouquets of flowers. What happened on my daughter's birthday on 11/18/2020.
By placing an order by phone from the staff of the zakazbuketov store.kz, with a total cost of 61,000, for two bouquets, 5 balloons and lol dolls.
My indignation: Dad, a regular customer, the last time a lol doll cost 12500 tenge, it was March 8th. Dad is 70 years old, but when he saw the doll in the photo (my report to dad), he was surprised, because they showed him a completely different model, and put it, as always, the cost this time of the doll was 31,000. I called the store and asked to provide me with a receipt, fiscal and ordinary commodity, with the name and value of the goods, to which the administrator Alena first said that we would send it now, on my next call, she said that we had not asked before, on the third call that she had talked to their lawyer, and in response to me She said she would only talk to the customer...OK, I said, and asked Dad to call them back and provide checks, to which Alyona asked her father to talk to her daughter and not make a fuss.
After, on 11/20/2020, I personally contacted the lawyer of Dinar, who said that they would provide me with a check from 11/18/2020, I stubbornly waited until 11/21/2020 and at 13:00 called and reminded me of myself. Soon we were sent a fiscal receipt for 61000 dated 11/20/2020, being dissatisfied, I called again, and asked for a receipt dated 11/18/2020, and a sales receipt, to which they replied, we can't provide you with anything more....
Please tell me what to do, why they use and deceive old people, what kind of impunity, I then they understand that this lol costs 12,000 tenge, but not 31,000, tell me what to do?!
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February 21, 2022
A great flower shop.
The most important thing is operational.
Sometimes others respond after a week.🙄
Here in 2 minutes.
Thank you!)))
And Thanks to Manager Asemgul!💐
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March 8, 2021
I do not recommend this company to anyone! I am writing a review about the service in Alma-Ata! I ordered a bouquet with mimosa with delivery before 16:00. The order was not delivered after 16:00. The manager answered me only after a few of my reminders about herself. As a result, at 22:00 it became clear that the bouquet would not be delivered. The manager ignored me, not even apologizing. It was only after we got through to the director's personal numbers that the issue began to be resolved, and I refused the bouquet. But the director decided that she would deliver the order! And they delivered! At midnight! They don't know anything about the service in this company. And the bouquet was also without mimosa, for which the whole order was made. I'm waiting for a refund tomorrow. A disgusting impression of the company's work.
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April 14, 2022
Thanks to Ksenia for the courteous service and efficiency. Thank you for the fresh and beautiful flowers!
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