Spare parts are available - it's good, but the manner of communication of the seller does not stand up to criticism. The messenger is as uninformative as possible, the answers need to be pulled out with ticks and you still get incomplete information. He talks on the phone reluctantly and rather rudely. It's the same for you personally. It is unlikely that a person does this intentionally, simply, there is no culture and understanding of marketing. If the item had not been urgently needed and the recommendation of the service station with which I was sent to them, I would never have bought anything here in my life, even after the dialogue in Viber.
After monitoring various sellers, I found everything I needed in this store and at an adequate price. There were some questions, but the store managers helped solve everything.
By talking on the phone with a specialist , it somehow discourages further communication , there is no approach to the client , maybe it's like the end of the working day or maybe it always is , but I did not want to continue the dialogue further,
A specialized shop for automatic transmissions. Qualified staff. Nice prices.
One of the disadvantages is the lack of the ability to order individual catalog items.
An excellent store, qualified specialists, and the best part is the prices
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Show business's response
Andrei
Level 5 Local Expert
June 26, 2020
Almost everything has spare parts. But there is no contactless payment. They asked me to send them to another city, so they refused. The service is not very good.