The feeling that something is coming that has not been sold in Europe...Maybe it's just a feeling. In my opinion, it is not worth coming here from Russia for this.
Fitting rooms are super dirty, even mirrors are covered in dust
The staff is rude, to questions about where to find a particular product, the consultants kick back: "look there", "can't you find it? so everything is on hand" and so on. (For comparison, it is much more pleasant to shop in the Green, and the staff will always help)
I'm just shocked by Zara! Things are all in hooks, in holes, a lot of things are in the bag (women, don't you understand yourself what you leave behind! I didn't even touch it , not to try it on (poor sellers! The assortment is so-so!
The store is clean, the sellers are polite, the only thing I liked
Zara for me personally is no longer the same as it was 8-10 years ago when I was abroad in it. The quality is gone, there is no choice, they try to follow fashion trends more, which is not for me. I want quality and style. But for fans of this format, this is probably the right place.
There is a lot of choice, but there are few new products, or rather they simply do not exist and disgusting consultants. We have to persuade them to look at the product according to availability. I saw a blouse on a manicure, but I didn't find it in the hall. I went to a consultant to help me find a blouse, the answer is the last one. After persuasion, I still looked at the stock availability and, lo and behold, everything is there. Two things on the site were available in the store, but it was not even possible to persuade them to look at the availability-there are no such things and that's it! In front of the cash register there is a stand with perfumes, which everyone passing by apparently felt obliged to spray. There is a queue at the checkout, because there is only one cash register. I took a queue and stood aside so as not to smell what I didn't like. My turn came, the girl at the checkout asked if I was standing in line, I answered yes, but apparently some letters in the word "yes" were not clear to her and she continued to interrogate me about standing in line. The service is disgusting, the mood is spoiled. I asked for a book of complaints and suggestions, but none of the consultants pulled for it and did not bring it. I ask the management of this store to pay attention to the attitude of consultants to customers. I mean the shift working on May 19, 2022
Great store! Consultants know their job and will always help! Very friendly guys. Special thanks to the sales consultant of Anastasia's men's department! A miracle employee!
There is a store, but there is no assortment.
The color schemes are stupid
The model range is like everywhere else
There is nothing to choose for children at all
I love the Zara brand, but today's trip to this store just outraged me to the point of horror! Boorish workers, dirty things hang in an untidy state, everything is bad with the fitting rooms too (dirty). Arrogant attitude towards customers or simply indifference! Ugh, it's just disgusting to get such emotions when visiting this store!!!
A large hall. The assortment is well arranged. Girl consultants professionally help with the selection in the store itself, and if you have looked at something on the manufacturer's website.
The two-storey Zara, after being closed in Russia, has become a new point of attraction in Minsk. But the price tag is high and there were no promotions on the day of our visit.
I visited this store because I found sandals that I liked. The price is too high, considering that it is completely made of artificial materials. But I had to buy it, because I was going to a special event and they suited the image. In general, I think it is unreasonably expensive.
I really like the brand, especially dresses, I like the quality, but jeans are not very high in quality, I bought jeans unsuccessfully twice, but all the rest of the clothes, bags of good quality!!!
Dirty mirrors in the fitting rooms, the staff with a dissatisfied face because there are a lot of people and they are tired!!!! They are not rude, but they make it clear with an exhausted look how annoying you are!!!
Strange feelings remained. But apparently that's how I got there. We were constantly moving things, it was difficult to find something. The staff is 50/50.