Zara Home
79 reviews
July 14
A nice, spacious store with a wide range of dishes, linen, and other household goods. Always well-designed storefronts, polite, but at the same time unobtrusive, consultants. Children's toys are of excellent quality.
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March 14
Zara Home is truly an amazing place. I came here making my weekly rounds of overpriced shops to get enough of the delights of a rich life without having to establish direct contact with luxury goods. It is impossible to convey the surprise I felt when, instead of the usual shopping with my eyes, a real chess game began. The workers were like pawns, each placed near his own department. As if the king had decided to finish the game himself, I stood on this board, and immediately the first pawn rushed to attack. She decided to beat me with an hourglass for 100 rubles, but since there is plenty of free space in the store, I quickly walked away from such a powerful blow to my wallet. The first pawn is defeated, but that's not all. Deciding that one trick would not work twice, I took a tactical move - I took another customer with me. At the last moment, before receiving critical damage with a vase of 150 rubles, I put it under attack, as if I were giving an unnecessary figure to be eaten. It worked, another pawn was defeated, albeit with victims. Next up is the home fragrance department. I always have an ace up my sleeve for such an occasion. More precisely, in my pocket. In order not to receive a fatal blow of 200 rubles with a jar of aromatic liquid, I take out of my pocket and inhale the smell of free ETIB samples, which are regularly given to me during my expeditions at the appropriate stall. Realizing that my house already has the necessary flavors, the third pawn is removed from the battlefield to upgrade the arsenal. After walking through the entire hall, I saw such a number of exhibits as you will not see in any museum. There are also Egyptian amphorae, and ancient frescoes with images of animals - pigs and cockerels, and huge candles with candelabra, with which the holy Inquisition conducted medieval rituals, large pillows stuffed with mammoth fur, and flavorings were probably used by our ancestors, primitive hunters, to distract predators. Fed up with the kinds of elite dishes and furniture, I head for the exit. One has only to cross the threshold and here it is - victory. But at the very last moment, another pawn appears out of nowhere in front of the doors. She is half as tall as the king, looking at me with the eyes of a Shrek cat, and holds out a small stack for 4 rubles. She's probably been watching me from the moment I got on the board, and she knew exactly what I needed. I was powerless against such an onslaught of kindness. I had to pay for the goods and, like a defeated king, admit defeat. That's how the little pawn was able to finish my royal gambit.
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19
2
January 22
Good evening! Complete disappointment in the store due to poor employee service. I am not a fan of ZARA HOME myself – I went to DANA MOLL on 01/20.24 just to buy a gift certificate for friends. The girl on the trading floor politely answered the question that the store has a gift certificate system. But another employee (name is Diana) – at the checkout - demonstrated an unacceptable format of communication. The tone of communication, intonation, and facial expressions were "condescending" - condescending and dismissive – they answered my questions with irony and subtext, trying to indirectly express superiority. I myself have been working with people for many years – HR service (including recruitment) – there is a professional "oversight", I see personnel risks immediately. In stores, especially at this level, I expect tactful and friendly communication with the customer and a desire to help the buyer. Unfortunately, I did not see high-quality customer service from an employee at the checkout. Since I bought the certificate for the first time, I did not know that any amount could be credited to ONE gift card, I did not know that the balance would be visible in the system (if the purchase was made for an amount less than the amount included in the certificate), expiration dates, etc. – so I expected that I would be given several cards and each one would have their nominal value is written. After hearing my 1st question and realizing my ignorance, the employee pretended that she did not understand my question and instead of a correct explanation for such "beginners" as me about the features of the ZARA certificate system, she began to communicate with a subtle mockery, covered by a serious form of expression. She knew exactly what she was doing. Please contact the management of the chain - pl., when conducting the next assessment of sales staff, pay attention to the soft skills of an employee or find a way to explain to her that asserting yourself at the expense of customers is a bad method for professional growth, which, among other things, entails reputational risks for the store. The inability and unwillingness of the staff to work with different types of clients is repulsive. Your store is interesting – I've been looking at it closely – but such situations are upsetting and do not bring you closer to becoming a customer or responding positively about the store in your social circle. I usually don't leave reviews, but I just can't keep silent here.
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20
1
November 20
11/19/2024 I went to the store to buy hand soap. I got in line, there were two people in front of me. Since there was only one cash register, a queue quickly accumulated behind me, and the service was very, very slow. The woman standing in front of me had some problems with payment, after which the woman standing behind me began to shout to call someone for another cash register. After that, an employee quickly came running and stood behind the cash register. Since I was already the first in line, I naturally put my goods at the checkout, after which the woman standing behind me began to rudely tell me that since she called an employee to the checkout, she would be served first out of turn. I asked why? After all, we are standing in the same queue . To which she told me in a commanding tone that I should go to another cash register and wait there. To which the seller did not take my side, but picked up the things of that screaming woman, thereby acting unprofessionally and dishonestly towards the buyer. Frankly speaking, at this moment I was just confused by such boorish behavior of a screaming lady and the behavior of an indifferent employee . But still, the screaming woman could not buy without waiting in line, as it turned out that payment at this checkout was only possible in cash and she was sent to the checkout where she sent me. There was no limit to her indignation, standing behind me, she spewed negativity at everyone for a long time, and the employee remained silent. There was a very unpleasant aftertaste after visiting this store and its employee Nadezhda. I do not recommend this place for shopping, it has a very slow service and an unprofessional approach to customers.
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3
September 1
Pleasant atmosphere, lots of interesting products, polite staff.
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September 27
This is my every place. Everything is always original, beautiful, high-quality
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March 18
On March 1, we bought goods for 3000+ bel.rub. one of the wooden shelves was defective, which was discovered after payment. To which the polite consultants apologized and promised to make a replacement in the coming weeks after the goods arrive at the warehouse. But for almost three weeks, no one deigned to contact us... I am very disappointed ...
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July 29
I went to get diffusers for a friend, so the photos are only for them.
Standard Zara home with their standard prices.
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1
October 19
I would never have put it on, but the junk that came in return, alas, makes you take care of the cups you bought here.
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April 20
Now it is the closest store to us. But the choice is very small. Now we go shopping 700 km from home, but travel
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4
January 23, 2023
A store that pleases the soul and eyes) Very comfortable, very cozy, very homely. You can choose all sorts of amenities for home or as a gift. The staff is unobtrusive.
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September 20, 2023
It is impossible to come to Dana and not go to Zara Home. I really like the dishes, very good quality. we have been actively using it for three years now and there are no chips and few scratches on it.
Textiles are very cool, different kitchen utensils are as aesthetic as possible. Wood products are beautiful, but sometimes the quality is not very good. The best home scents are here.
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June 26
Consultants are too intrusive, and then they also ask to be marked at the checkout somehow (apparently some kind of reward system). It is impossible to make a purchase in peace.
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1
September 14, 2022
A cool store, sometimes a cool assortment, not for me, for my wife sometimes for my son, good consultants, a lot of beautiful client girls. Prices are above average. The service is super.
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1
March 8
The interior is perfect. High-quality goods. But consultants could be more informed.
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November 21
The store is good, but the prices bite :(
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December 10
It's very beautiful, I want to buy everything
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January 8, 2023
Good afternoon! During the holidays, we visited Minsk and made purchases at Zara home in Dana Mall. When choosing a diffuser, I clarified several times where to get the sticks, we were told not to worry and they would give them to us at the checkout. What was our disappointment when we returned home after the holidays, we did not find the sticks in the bag. Now we will try to buy them separately. But I would like to know what type and length of sticks are needed for this diffuser. Article 10007701
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January 26
The store is spacious, but there is not much choice there. If you compare it with the site, then there is nothing good at all.
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November 11, 2022
A cozy and spacious store, there are very beautiful and high-quality household goods, you can take something for the house at a good price
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December 14
It used to be fine, but now the prices are high
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May 12
I don't even know where they're bringing anything from. But that's the rare case when you leave empty-handed. 🤷🏻♀️
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August 25, 2023
For me, Dana Mall is an atmosphere of beauty and celebration! Almost everything you need can be purchased.
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1
December 21, 2022
The first floor is completely women's clothing, on the second floor there is a children's department and a men's department.
It is comfortable in this store.
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May 7
Good clothes, but the prices bite
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August 6, 2023
A great store, you can buy goods that have left Russia. I recommend it!
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December 14, 2022
Very nice staff! They always help with the choice, measurements! And the store itself is good)
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September 22, 2023
Small but compact, everything is very convenient.
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October 9
A good store
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August 7, 2022
A cozy store, a large assortment.
I was happy to buy nice little things for the house. It is a pity that it was closed in the Russian Federation...
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1
August 11
Iconic books about the history of fashion houses... a dream😍
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January 11, 2023
I really like it, I visit Minsk, I definitely stop by. I recommend it!
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December 31, 2023
A large selection of products, reasonable prices
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January 19, 2023
An ordinary Belarusian Zara with a small assortment of goods and inflated prices.
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1
January 16
Beautiful products, but very expensive
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3
May 29
Nicely. Expensive.
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July 21, 2022
Excellent Spanish quality of goods from Vietnam, China, etc. It's a pity They closed in the Russian Federation, but they still work in Belarus.
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3
April 13, 2023
There is a good shopping center, there is a grocery store and things and a lot of cafes and cinemas
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3
1
December 11, 2022
A good boutique with affordable prices and choice.
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1
July 3, 2022
The staff is very friendly. A good assortment.
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August 15, 2022
Yes, this is the zara where there are great clothes. Friends! Come and buy.
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June 2, 2022
There are interesting interior items. Prices are almost like for handmade items
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November 7, 2022
Cheap but interesting clothes for every taste
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May 14, 2023
It's a good store, I can't say anything bad
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November 18, 2021
Unfortunately, it was not possible to evaluate the work of the consultants, because they simply did not approach us. Although there were 2 specialists at the calculation point, they are not particularly busy with anything. But alas.
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3
1
January 13
A big store!!!
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October 7, 2021
A wonderful and beautiful store and things, but I usually buy something at discounts.Without discounts, it is very expensive.
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1
November 11, 2022
You did well
10 rubles for the eraser and 200 rubles for the scent of Zara
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3
May 1, 2023
The fact that she works here is wonderful)
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1
July 4, 2022
A small selection of products, I do not recommend it if you go to the store specifically.
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1