I signed up my mother for a manicure on October 10, at 19:00, to remove the coating and possibly a pedicure. We arrived in 10 minutes, during all this time we listened to the conversations of the administrator and some master, sitting together and loudly communicating on obscene personal topics. The impressions were already so-so from the beginning, it's not about high-quality customer service. Your personal should be at home, not at work with a loud hum. But then after waiting 20 minutes, we realized that no one was going to serve us, and we had limited time. Master Julia went out, giggled with the administrator and left with the second girl with the words "ah there is a withdrawal", apparently to drink tea. My mother left upset, and I asked for a complaint book, which by the way is 2008, or they gave me an old one on purpose, which made it worse for themselves, because this is a complete violation of the law and doing business, and I will deal with this issue. After that, they started telling me that we were at another time, although we came to the salon to make an appointment, not by phone, and immediately marked the recording time of my mother, which we specially chose to make it, plus our time sounded when confirming! The mood is spoiled, I did not think that going to the salon would end not with a smile, but with stress, the service is not performed, the service is disgusting, I do not advise anyone! Honestly, I haven't seen this in a long time. It is better to find a good place with high-quality and friendly service!
I have repeatedly used the services of your masters.
Many thanks to Master Angelica and Anastasia for their hard work!!! The masters are above all praise. They are as polite and tactful as possible, leaving only pleasant emotions after communication and their work. Unfortunately, such excellent behavior and attitude to work are extremely rare these days...
And special thanks to your administrators for their friendliness, kindness and politeness in communicating with customers both by phone and in person. I always get to Anastasia (a separate kind of art in communication). It is unrealistic to leave you with bad emotions or a spoiled mood. Everything is at the highest level (they will always smile, treat you to coffee and find a solution to any question by appointment with the masters). Everything is at the highest level. You are the best!!
In principle, everything was fine, but when I came home it turned out that the floor of the bangs was cut off to zero and there was no way to hide it. I am very unhappy with this
Many thanks to the cosmetologist Elena. She has golden hands. She was very attentive and enjoyed the service and consultation very much. I also want to express my gratitude to the administrators, very friendly girls. Thank you, I will come to you.!
I have been serviced in this salon for several years. Everything is always very good. The reception is always working at a high level, they are very friendly both on the phone and in person. The masters will always listen carefully to all wishes and work very professionally with short haircuts.
For more than 10 years, a client, I adore this beauty salon, professional craftsmen, smiling administrators , I do manicure pedicure,
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Level 3 Local Expert
August 18, 2023
I've been to this salon for a man's haircut several times. The staff was always polite, the waiting area was comfortable. That everything was so fast with the haircut, I was always satisfied with the result. If you need a neat haircut at a tasty price, then you are here
their massage therapist is gorgeous, he gave 65 rubles for an hour and I do not regret it, the second day I feel completely different. recommendations for what kind of charging, how much, how, without imposing any course or following sessions.
The room is cozy. The staff is friendly. Alesya was very dissatisfied with the work praised by the reviews of the haircut master. I'm not going there anymore.
Despite the not particularly bright signboard, it is very modern and cozy inside. A responsive administrator shows how people should work with clients. In the salon "Pearl" you will definitely find a master to your liking!