Thank you for the prompt and high-quality solution to the problem (replacement of the ball valve on the riser). Everything was done quickly and accurately, two taps were replaced, and the foremen and dispatcher are very polite. Thanks!
An organization that only comes to work to smoke! No issues are being resolved! Employees don't care about people at all! The entrance is not cleaned at all without ringing 115, repairs are being carried out in the next entrance, and ours is suffering! All the paint gets in the way in the basement, apparently, the basement door is open, so all the stink goes into our entrance! The basement is in a terrible mess, everything is lying at the basement doors!! Problems are solved from under the stick!
It's terribly simple. There are never any pleasant impressions left from interacting with this organization. The staff is rude, and the cleaners at the entrance sometimes just ask for a signature for cleaning that didn't happen. Sometimes they don't clean up sober.
Irresponsible attitude to the problems of people who apply!!
In the apartment for 12 hours, water from the upper floor flooded the bathroom riser. The Zhesovites went home without doing anything. The answer is that there was no access (at 9.30). And you don't need to go any more, the application has been completed: you wanted to, we came and looked, that's it! How can you treat your duties like this and have complete indifference to people who expect help from you?
Having waited for nothing at 18, they called the city emergency service - they arrived in half an hour and fixed everything in 10 minutes.
See original · Русский
Анита
Level 4 Local Expert
August 14, 2024
Be careful if your master is Ekaterina. A young girl, apparently only after training. She drew up a defective act after the flooding incorrectly, misled about the checks, and when she realized that she had done the act incorrectly, she began to ignore and feed "breakfast". When she came to deal with the head of the station, she did not even come to find out what she had done wrong. It is better not to avoid your mistakes, but if you are a "young specialist" (as the head of the site told me about her), find out how to do it right! If my grandmother had come in my place, who had drawn up the wrong act, and then the insurance company had not paid her half of the damage, I think grandma would not have decided where there would be problems in the act, but thought that these tiny payments were all she could get. Or maybe she had that money set aside for medicines. Because of specialists like Ekaterina.
The head of the station, after I came to him, drew up an additional act. No questions for him, but thank you very much! I wish you to train your employees better. Especially Master Ekaterina!
I would like to express my deep gratitude to the housing Department of the 1st Zavodsky district for their experience, professionalism, organization, responsibility and, of course, for their human qualities! Their work is not easy, but they are still people! I have not met such people for a long time and I always remain pleasantly surprised after communicating with each employee. Thanks to Director Dmitry Sergeevich Buglak for gathering such a wonderful team around him! Thanks to Tatyana Alexandrovna Polyakova, Chief Engineer, who easily and professionally solves any issue that would not arise in front of her. Thanks to the head of the Malashuk section Irina Valentinovna, thanks to her experience, she sees everything and understands the situation without words. Thanks to Alexander Stanislavovich Sikorsky, the master of the site, for his responsibility, diligence and attentive attitude to everything. Thanks also to the plumbers Nikita Ermakov and Alexander Domoratsky. Managers organize their work correctly and I have not seen such clarity, efficiency and literacy for a long time. And most importantly, you always know, no matter what the current issue is and how to solve it, communication will certainly be cultured, polite and pleasant! They will never be dismissed or ignored! They will always come, figure it out, and the more they can, the more they will help!
The left applications are closed independently without fixing the problem.
Calls are politely answered only in the reception area, the site masters are rude, rude and constantly shirk work. If it were possible to do without the participation of housing and communal Services, then I would always hire paid craftsmen.
Good afternoon!Dear Dmitry Sergeevich, thank you of course for giving me the opportunity to wash up for the holidays, but here's the bad luck in the coming year, you also need to wash and wash the dishes, so can you go to the housing and communal services or what? We are waiting for your decision and hope that water will finally appear in half a year!!
They applied that an agromic icicle hangs on the roof of the fifth floor directly above the entrance, apparently the janitor came, looked ten times at the top, photographed the canopy over the entrance and just walked away.
There has been no heating in the apartment for four days, and the cart is still there. People are freezing, but the masters have messed up and will not get there in any way. I'll have to call the hotline. Maybe after that the issue will be resolved.
What is the point of such organizations? What are they doing, what are they responsible for? There is no reaction on any question, no help, no answer. Some men in work clothes are running around with tops. But for any work, you need to hire third-party craftsmen. Complaint about a leaking ceiling on the balcony - decide with the neighbors. The entrances have not been cleaned for months. We spent the whole autumn sitting in an icy apartment - we had nothing to do with it, it was an automaton. And with the advent of the same meaningless service, 115 zhes generally became not life, but raspberries: no one even calls.
I have applied several times, all issues are resolved quickly. There is order and cleanliness in the controlled territory. You are hinting at eating only for cleaning entrances.
That's really the real sovdepovsky ZHES. They won't do anything, all in one place. I came across him very closely when carrying out an overhaul in the house.
See original
2
2
A
Anonymous review
March 21, 2020
Very good service. Nice and friendly staff. High-quality and prompt public services. It's just great. An indispensable service.
See original
2
11
A
Anonymous review
November 27, 2020
Darkness. The director is unconventional, to put it mildly. Janitors are drinkers. But there is a Lepa cat