In early November, I applied to Housing and Communal Services-7 with a request to replace the lamp holder on the floor, since due to its failure it is impossible to replace the light bulb and for the third month there has been no light on the floor. They promised to send an electrician the next day. The electrician did not come, as he did not come a day later and later.
A week later, I called them again and reminded them that the lamp cartridge needed to be replaced. Again, history repeated itself. They promised to do everything tomorrow, but in the end no one came and nothing was done.
11/21/2024 I called them again and reminded them that I was calling them for the third time and they had promised to send an electrician since the beginning of the month, but nothing had been done. Again, there was a reply on duty that the master would be sent tomorrow.
It's already 02.12.2024. Do you think the master has come? Of course not. There is no light on the floor, and since it gets dark early, you have to poke the key into the keyhole by touch.
There was a metal urn near the entrance earlier, but for some unknown reason it was removed. Moreover, this was done selectively in a number of neighboring houses. Apparently, so as not to bother with cleaning once again. And instead of an urn, there is now a five-liter eggplant hanging on a tree from under the water, where it is proposed to throw cigarette butts.
I don't even want to talk about the fact that every winter paths are sprinkled into the ice randomly and not everywhere.
The question arises – why are residents obliged to make timely deductions for maintenance, which includes repair and cleaning of the entrance, including timely replacement of light bulbs, but do not receive this most complete maintenance?
What is the legal language for a situation when a person paid for a service, and subsequently it was not provided?
I would like to hope that this review caught the eye of someone from higher management or representatives of regulatory authorities to bring order to the work of this organization. After all, it is precisely because of such a negligent attitude of individual employees towards citizens that they get the appropriate impression about the work of institutions.
Housing department 7 is not competent, they do not want to work, the indifference and rudeness of the dispatcher... Get through
It's hard to get busy, but the boss is not in place... They gave everyone heating on Wednesday, but there is no heating! I call every day, supposedly they write down the address, but no one comes.within 10 days.... But then, dear ones, you should recalculate the heating according to the application, and not take it at full cost....
Terrible, the most terrible service! Since 10/15/2024, our neighbors have been drowning us every day! Housing and communal services promise to replace pipes every day, there is zero reaction! They just stop picking up the phone! The boss feeds you breakfast and then blocks you everywhere!
I have a small child, there is a flood every day, no one came even at the request to draw up an act of damage!
I'm going to court.
Housing Department#7.Housing and Communal Services employees do not respond to calls or complaints... The dispatcher drops the phone or is rude... Very poor service....We pay for the com.services, but we have not been able to receive professional service for 1.5 months.Indifference, rudeness, lack of desire to do your job efficiently - you will find it all in Housing Department 7
Terrible housing. For the third week there is no hot water in the apartment. There is lukewarm or cold water coming from the tap, but I pay for it as if it were hot. Applications left for 115 are closed and do nothing. Neither complaints nor complaints can make them work.
Horror, we left them a request to remove the snow from the roof, (if you do not remove the snow when the thaw begins, then the roof in the apartment leaks and they know it.) The snow from the roof was not removed and it began to rain in the apartment.
Disgusting service, i.e. its absence is absolute. The line is busy every second, and at lunch from exactly 13.00 to 14.00 there are beeps....a paradox. There is no way to get through, take action!
By calling the dispatcher, leaving an oral request for the repair of children's play equipment. They reacted relatively quickly. It was fixed within a week. Thank you for not ignoring the oral applications)
I called electricians to change the machines in the electrical panel since November 18, no one has come like that, according to the workers, no one wants to go do their job!!!
In zheu7 "master Artur Vladimirovich" ? He has absolutely no control over what is happening on his territory.n.She can't really respond to an appeal to him.What are such workers for?
The end of October is already dark in the morning and evening and these workers are after THREE!!! appeals so far (1.5 weeks have passed) have not installed a light bulb at the entrance to the entrance (probably until an accident happens)!!! The windows in the entrance are kept on their word of honor, closed with a nail, and somewhere they do not close at all, the glass pieces are made up with slits, in winter in the entrance like on the street! Dneprovsky Boulevard 50a.
They cannot and do not want to work with the population, the attitude is as if they do not serve our housing fund, but we serve them. There are deceptions and falsifications in response to appeals. And much more on the negative side.