03.09.24 The bath was filled, the marble was covered. After pouring, according to the recommendations, the bathroom door was locked , after 3 days after drying, an interesting picture was discovered , midges were involved in the coating, the wall covering was damaged. Having informed the administrator about this, they scheduled a second departure of the master for 28.09. The master did not arrive at the facility, referring to the fact that he did not get through. After calling the help desk, it turns out that the master simply could not leave. I will clarify that the entire period from the moment the bath was filled and until 28.09 the bathroom was not used due to the lack of sides between the bathroom and the wall, I do not fill them with the argument that this is for a fee. Fortunately, we live in a private house with a sauna.2 Years ago, we already used the services of this company , everything was done perfectly, the master filled in the sides without separate boards. No smudges on the walls.
The company is unreliable. The master was called in order to restore the bath. In the contract, he prescribed that he would make a marble coating, assured us of this. Eventually, after his work, we found an empty bucket of acrylic paint. As you know, we were brazenly deceived. After a while, it turned out that the "master" had pulled out the drain for us. Apparently, I couldn't unscrew it. We will buy a new one. Think a few times before seeking help from the "specialists" of this desk.
On August 24, their employee came to me, I was at work, so I did not see what he had done there in one hour. At the first inspection, my mother did not see all the problems, she said that everything was fine and I sent 36,500 tenge to the master for Caspi. Having provided all employees of both the CC and the complaints department with photos and videos, I was told to wait for the arrival of the master again on September 15. I categorically refused to wait for the 15th, since I have 3 small children and need to bathe them somewhere, but there are such irregularities and burrs that you can cut your legs and anything. All these problems are caused by the fact that there are burrs, air bubbles, irregularities. The master replied, you got dirt there or you poured water and the tub is crooked.
I didn't pour any water as he turned off the faucet, and that's how it stayed. I also couldn't put the dirt inside the acrylic myself, since I didn't do it. The fact that the bathtub is curved before the restaurant, it was perfect, but just a little worn out, but not curved and without streaks and all sorts of burrs and bubbles.
Pasting on the panels in the entrances, when contacting the phone number indicated on the site, they were reset and blocked.
The result is that they fucked up all the flaps with their baths. I didn't get an apology from the operator.
we used the bathroom restoration service in this company, and we were very sorry. Half a year later, the coating swelled and chips appeared. We contacted this company under warranty and have not been able to get any action from them for 7 months!
Our old bathtub, which is more than 30 years old, has been smartly restored. We have it installed in the country, I didn't want to change it to another one, I just wanted to bring a new life into an old bathtub. The staff arrived outside the city and quickly completed the work. It took one day to do everything about everything. Recommendations for use were immediately given to me. Thank you very much! Always in touch. When there were questions, they answered me politely after the work was done.
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Лена А.
Level 2 Local Expert
December 12, 2020
A cool company, I turned to them so that they would install a bathtub and a faucet to the sink for me. Since there is no one else to turn to, I myself do not understand this at all, only specialists could help. Affordable prices. A man arrived and did everything quickly. But before he started working, he immediately told me how much it would cost me. As a result, the price has not changed. I like this company. I'm going to trust them now. If there is anything else that needs to be installed, I will immediately contact you here.