Ziko

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Анна М.

Level 3 Local Expert

I would like to express my sincere gratitude to Vasily Petkevich, consultant of the jewelry and watch store "Ziko". His professionalism and attentive attitude to clients are really impressive. Vasily helped me choose the perfect watch, taking the time to understand my preferences and suggest the best options. He not only has in-depth knowledge about products, but also knows how to create a comfortable shopping atmosphere. I was pleasantly surprised by his patience and willingness to answer all questions. Thanks to his help, I found exactly what I was looking for. I strongly recommend awarding Vasily Petkevich for his attentive, considerate attitude to clients and dedication. He is a real asset to your store!

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D S

Level 5 Local Expert

They don't pay attention, you wait with an empty hall, you ask and then you wait, the staff just walk by with sour faces. There is no consultation, there is no normal inspection, as if you get to a car dealer - replacement immediately after a sideways glance at the product. In the Repass service center, the attitude in general and the professionalism of the staff do not even make sense to compare with Zico. I recommend a massage, the only thing is that not all watches are serviced, unfortunately

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Дарья Грицкевич

Level 8 Local Expert

We were at the Zico Gallery after six o'clock yesterday evening, looking for a women's watch. Consultant Alexey helped a lot: he explained everything thoroughly, showed it, helped put on and take off the watch, explained all the advantages and possible disadvantages. With the help of qualified service, we managed to quickly determine, purchase the desired thing, and even manage to get to the nearby "service department" to reduce the links so that the watch fits perfectly on the handle (by the way, a consultant also accompanied us there). Thanks to the consultant and the management of Zico for such pleasant and professional staff!

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Show business's response

Игорь Лось

Level 4 Local Expert

I brought a watch to the service center for repair. They looked at it and said that the mechanism and glass needed to be changed, they oriented it to 400 rubles. In another workshop, the defect was fixed in two minutes and they didn't even put up a price tag, they said: "It's a trifle."

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Яна Бондаренко

Level 11 Local Expert

I contacted the service center several times. At first, the dial was replaced under warranty, on which a crack was found, a month later I noticed that corrosion appeared on the case and applied for termination of the contract and a refund. In both cases, despite the fact that they gave a deadline of 14 days for processing the application, they coped with their work quickly, called back the next week after the request and informed them that they could take the watch. Without question, they issued an opinion on the possibility of a refund, so we went to the Zico Gallery and instead bought other watches more expensive than the previous ones. Wonderful sellers work in the store: courteous, pleasant in communication and appearance, able to answer questions of interest. After the purchase, we returned to the service center, where they removed the extra links on my watch for free in less than 10 minutes. I have a pleasant impression of interacting with this network. The customer is treated like a human being, therefore it is possible that in the future we will return to this network for shopping.

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