I left an order in an online store last week, an order for 2 pairs of earrings. On Thursday, they contacted me, confirmed the order, and promised delivery to the selected store within 3 business days. On Friday, I received a text message that the order had arrived. I went to the store on purpose in the evening, but the consultant told me there that in fact only part of the order had arrived, and it was unknown when the second part would arrive. They didn't answer my questions about why they sent me an SMS, and they didn't even apologize. It is not entirely clear why I have to go to the store several times and waste my time, the store is not interested in the buyer. P.S. — a week has passed since placing the order, the second part has not arrived, and no one contacted me) I highly recommend it.

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max n

Level 9 Local Expert

Купил часы Casio в июле 22 года. Часы работали плохо, периодически останавливались. Сервисный центр Ziko есть только 1, в центре на революционной, сложно там запарковаться . Там выяснилось что механизм бракованный и его замена стоит дороже самих часов + 4 месяца. Но а гарантии я лишился т.к в мастерской по месту жительства поменял батарейку, оказывается это можно делать только в сервисном центре, единственная точка в Минске. Мне не понравилось, что в месте продажи у меня не приняли часы на проверку, не объяснили про батарею при продаже. Не хочется ходить в Зико и покупать Касио)

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Дмитрий Мацнев

Level 5 Local Expert

One of the employees is not trained in customer service. I had to ask the administrator to teach me.

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5 reviews