An hour is from the moment of ordering on the website to the moment of delivery to the pick-up point. They called, confirmed, and notified that the order was ready for delivery. It is doubly pleasant: the order is small and, as it turned out, the only one for a posic. Thanks for the speed and care)
The store is good, but new sellers can't find the product often. Also, the food that the pet is used to and it was sold by weight - often ends, liquidation or it was simply not delivered or ended, this is a big problem. It is convenient to buy by weight, but it turns out that there is a great prospect of being left without food, which the dog is used to. This has happened several times already, in addition to the fact that the product simply could not be found. Sellers who have been working for a long time know the assortment, help with the choice, in general, a great store, if not for these nuances
A break of 20 minutes? Shouldn't this be written into the store's work schedule? You can still stand under the doors for 5-10 minutes, but not everyone can afford to stand for 20 minutes