Zoomagazin Animalpark
Directions
5 reviews
November 23, 2022
A regular online pet store.
Until recently, there was a good range of products. I always bought dry cat food and filler.
Now, as elsewhere, the choice has been reduced. Prices have increased. There are many Russian feeds of dubious quality.
Our beloved Bosch has doubled in price.
You have to get used to the new prices.
Of the minuses, I will note very bad packing bags - they tear instantly. I brought food home a couple of times, scattered all over the bag.
The staff is polite, it's always nice to chat.
In recent times, I have noticed that there is a large list of products in the price list, but in fact there is almost nothing.
To my question, why are they not removed from the price list, the seller gave a very interesting answer: what if the product appears?
That is, if they are not in a scrap to answer customers that this is not there and this is not there, and this is also not there, then why should customers waste extra time on such requests?
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January 12, 2021
A wonderful store! A very nice girl manager will always prompt and help you choose the right product. Convenient site navigation, convenient selection criteria, couriers always call in advance, food is brought only fresh to the apartment, pleasant prices and good discounts. We order only here.
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December 29, 2020
Rudeness and incompetence in everything.
Instead of a large order of dog food, a feline from the same manufacturer was delivered.
The request for a refund was answered rudely without apologies with a list of articles and laws, but a refund was offered. In order to correct their mistake, it was necessary to go to the other side of the city to their office.
When asked to go to a meeting and change the product when ordering a new one, they refused and the same initial rudeness, and then refused to return it at all.
The very fact of such an attitude towards customers and the reaction to their mistakes leaves nothing else but a response to these actions.
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