I would like to express my deep gratitude to the staff of the ZooVet clinic, especially Nadezhda and Valentina for the high-quality advice and the work done in helping my four-legged friend) Now I will only ask you for help)
Many thanks to the veterinarian Nadezhda! 11/16/2024 saved our hamster, although there were few chances! Homa is feeling well now, thank you very much.
If it were possible to put 0 stars, I would put 0. The cat vomited for two days. 29.08 I brought it to the reception in the morning. They felt the stomach, gave a pill for worms, the diagnosis was "the stomach is clogged with wool from abundant molting." They gave out a package of funds for the removal of wool and normalization of the gastrointestinal tract !!! 175 rubles and sent home. The cat stopped eating during the day, and became sick with water. Thank God I had the sense to sign up for another clinic on 30.08. Where the cat's temperature was measured, blood was taken, according to which she was diagnosed with dehydration, X-rays were taken and lo and behold! They found a foreign body that clogged the stomach. They dug her up, gave her a package of medicines and booked her for surgery if the foreign body did not move in a day. And for this I gave 145 rubles. The cat was examined for an hour, dripped, diagnosed. And in this clinic, the Zoo reception lasted a maximum of 15 minutes, a visual examination, without measuring the temperature and asking me if the cat is prone to eating inedible objects. This situation calls into question the professional suitability of the doctor of the Zoovet clinic, 175 rubles for a package of unnecessary drugs + 25 rubles for admission. Plus, there are no checks, a paper conclusion and a written treatment plan for the animal.
And, in principle, to immediately issue a package of dietary supplements at the level of 175p without warning about the cost of individual items, generally shocked me. Not everyone in our country will be able to immediately pay 1/3 of the average salary in the city for removing wool from the body. There are no prices on the boxes, I probably had to go with a half-dead cat to look at the windows to assess whether I would pull the bill. Below I will attach an X-ray image from another clinic, where a foreign object is circled, and not "the wool has clogged the stomach, you need to wash it and do an express molt." THANKS Zoovet, for almost killing my cat. Anti-advertising is provided.
We visited this clinic today. Let's start with an Instagram post, the manager met me, clarified the data, signed us up for a doctor, everything is very pleasant and cool. The clinic is clean, the staff is friendly. There are shoe covers at the entrance, a place for hand treatment . Doctor Maria Dementieva received us today! Caring , careful attitude , the animals immediately reached out to her . The seals did not feel any discomfort , they did all the procedures , the veterinarian told us about proper nutrition and how to properly issue documents . I was satisfied! Let's take another look in a month 😉
Maria Dementieva saved three of my cats. One had calicivirosis, the other had a hernia removed and not only the third cat was saved from infection. Thanks!!!
Disgusting work at the reception.Unable to make a proper preliminary recording-to coordinate the actions and working hours of the groomer and doctors.With the high cost of professional services, there is zero in the organization of work.The groomer is a very good girl at the moment, I won't tell the doctors-they haven't been contacted for a long time.
I was very pleased with the service provided at the Zoovet clinic and the attentive attitude of the staff and especially the doctor Maria Dementieva. After sterilization, there was a very small seam and the doctor gave recommendations on care and further feeding.
They also cleaned their teeth, everything was done well. I will be happy to come for another inspection. Thanks for the good work.
A good veterinary center.The cat was sterilized, the prices were adequate, the doctor Maria Dementieva did everything perfectly, although the cat had problems.Thanks
Disgusting work of veterinarians.What kind of doctor is this who can't get vaccinated properly, without consequences.We paid 56 rubles., And for two weeks the seal has not gone away like a stone.I will write a complaint, they will treat the dog at their own expense.
Many thanks to the DOCTOR Andrey Ivanovich Morzhalo for his attentiveness, professionalism, kindness, and humanity... in saving our cat! I wish there were more such wonderful doctors!!! I wish you good health, good luck, personal happiness and career growth! Thanks!
I can only leave a negative review to this clinic, they are taking money and there is nothing else, 260 rubles were ripped off for the cat, the stones were in the bladder and the cat died, the dog was operated on by a friend, 250 rubles were ripped off and the dog died
I sterilized my cat here. Everything was done quickly and accurately, recorded on the same day, as it was necessary urgently. Earlier, they cured another cat in absentia, gave me syringes with medicine. Always competent advice and help by phone.