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Konte Spa
268 m
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5 reviews
August 11
Ordered through SP Bukraba Victoria Leonidovna, in Gomel
How does the CALL work with this office at all, quality control at the completion stage is generally zero, apparently, the support is the same
There are many disadvantages, the most important of them is lying about the 15% price per installation. When the installer came, he said that this was the price only for the kitchen. I asked for the furniture in the toilet and bathroom at a very high price.
1. I finished the kitchen base myself, fixed it on 2 holders, everything was hanging out, they did it carelessly, they sawed it apparently with a grinder, the whole white kitchen was covered in black dust.
2. There were many minor flaws in the kitchen that were eliminated, but this is also time, nerves. The main thing that I did not like was that the holder for the cutlery compartment was not taken into account. In fact, a mistake at the design stage.
3. When installing the closet in the toilet, the interior of the back wall was damaged in several places. I had to fix these chips myself with artisanal plugs.
4. A floating bedside table with a countertop under the washbasin was ordered for the bath:
- the facades of the boxes were brought the wrong ones (2 months of additional waiting)
- they assured us that there are no short flush-mounted guides, they persuaded us to use ball bearings, which we did not want. Then I found on the wb myself that there is still a concealed mounting of this size, they did not respond to the message, called, said we would think about it. As a result, they said that if you pay, we will redo the boxes to fit the necessary guides, but like this is our joint.
- after the correct facades were finally brought, after a month of use, a detachment appeared from the board next to the bathroom (see photo), there was no reaction to the message, the calls were answered 3 times, and they said that we were fools ourselves, otherwise we ordered and they will fix it.
- the remark that it lasts a very long time and "I give you two weeks to fix it" was answered. A month has passed, zero reaction, let's go through the instances
In general, not only do they mess up, they also lie, they are completely incompetent, I do not advise, more than six months of wasted time
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1
August 1
I really did not like it, I do not advise, I ordered a kitchen and a dressing room, measurements are incorrect, assembly with errors, according to the complaint, the time is 1.5 months. The price does not match the quality. There are a lot of mistakes in everything and not the pros of their business come, they do it badly and have to be redone ... I do not recommend it. We were very disappointed with the quality and attitude to customers. I can't get through and I can't wait....
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March 15
Four years ago, we ordered a Call kitchen, installed it quickly and well with Kupersberg appliances, then they made a chest of drawers for us, it was expensive, but we were satisfied. At the end of 2023, two more kitchens were ordered, the equipment was refused to be delivered to us (an order from the same dealer), they were made quickly, but the construction was not over yet, so it was stored in a warehouse. In March, one kitchen of KKV 15 began to be assembled and installed, but everything does not fit together there. The oven is angular-it is not included at all. The second kitchen KKV 16 also has a corner oven, it's scary to imagine what awaits there. If this is the first time your technologist has created such a model, let him see how others are doing. Each set of furniture cost 1 million 300,000 thousand, you can't live, cook, or admire. Perhaps my daughter has already written to you, but I can't wait. I really ask you to help, I so wanted to live beautifully. Or should I write to Lukashenko? There is no way to fix the situation. The technologist or developer wants to tear off his hands.
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