Im very upset cause today 6/8/2024 at 12:30am i told the man in the reception i need water and ice but he did not bring also the workers in the reception at 2/8/2024 at 1:30pm they forgot to take our visa in checked in then they locked our room and disactive our cards when we come back to our room i do not like there procedure that happend at 5/8/2024 at afternoon time even when we give them our visa they did not active our cards automatically we still go and come back to reception i will never come back to this hotel and never recommend to others.