Made a reservation a month ago only for it to be cancelled on the day the guests were to arrive on the grounds of the 'immigration document not being ready'. Which i found to be weird because the immigration card is only provided at the airport upon arrival and my guests were already en route. Not only did this cause a problem with the immigration police at the airport since now the information of where the guests were gonna stay was different from the information i had sent them since i had to make a new booking after that message. In the end received a 1500p coupon as compensation which is nothing. If you are a foreigner think twice about making a reservation here!