10-th Gorodskaya Poliklinika
434 reviews
October 31
I want to express my great gratitude for the work of psychologist Kulagina A.P.
Pregnancy is the first, very exciting, during the first visit a lot of new and interesting things were told, it was shown how the baby develops every week visually, on models. Later, I was invited to a group relaxation class for pregnant women. I was delighted with the first lesson, a lot of tests, conversations with girls who are now in the same position as me. I vowed to walk as often as possible before giving birth, it turns out to throw bad thoughts out of my head and relax during relaxation. She became noticeably calmer and less irritable. Thank you so much for your work!
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July 1
I want to thank Anna Petrovna Kulagina, a psychologist at the women's clinic, for her sincere advice! It is very pleasant to realize that a specialist is focused on results and puts his soul into his work. Anna Petrovna also conducts relaxation meetings for pregnant women, where she very tenderly explains the importance of the relationship between mother and child throughout pregnancy, conducts meditations for pregnant women, after which you can discuss your perception during meditation and discuss your experiences and joyful moments in a warm atmosphere! And also to share with each other different ideas and situations from life. Everything takes place in a very warm and friendly atmosphere, and I want to come back to such meetings again and again!!!!
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October 12
The clinic is equipped with modern equipment, although there is a shortage of specialists, but the medical staff tries to help every person who has addressed their problem. In this case, the shortage of specialists is a problem for the whole country. Those who work with doctors and those who stayed here are under a huge burden. Therefore, they may not pay attention, we must accept everyone. The doctors who left treat Germans, Poles, Americans and others, they left for a long ruble, they feel good there, they get a lot of money, but for some reason they come to us in RB to be treated. It's cheaper here. And it's not a pity to spend money on a plane and on moving, because it will still be cheaper. And those who are left of the doctors are experiencing a huge burden, I understand all this and am not particularly indignant, it must be understood. The Ministry of Health of the Republic of Belarus and BELSTAT do not hide and write freely available data on the shortage of honey.staff and doctors. The Ministry of Health is trying to solve this problem somehow, they have organized high school classes with a focus on medicine. I'm not defending anyone, it's just the realities of our lives.
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October 29
I would like to thank the nurse from the department of hydrotherapy, Tatyana Petrovna, for her professionalism, high-quality massage, responsiveness, delicacy.
A very pleasant impression of the procedures and the care of the staff.
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November 19
I am glad that there is an electronic queue for blood donation, fluorography, a pre-medical office (which I used).
There are not enough specialists, especially problems with a neurologist and a surgeon.
The wardrobe is now on the 1st floor - you need to go down the stairs, because the reception desk at the entrance is considered the 2nd floor.
Dentistry has its own registry - 5th floor.
Taking tests - 6th floor (it is surprising that you need to remove the lids from the urine containers yourself - this is the right way to insemination, because the medical staff does not hurry to remove the tests from the table).
I recently took an extract for the commission - not a single person in the queue, everything is very fast and polite.
At the entrance there is a Belinvestbank ATM and a Green Pharmacy.
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December 10
Due to 20 years of movement in Minsk, she was attached to various polyclinics. So 10 is one of the worst. There is no organization of receptions, especially to therapists. The professionalism of the doctors is deplorable. I came to the doctor one day from work with a fever. I held the thermometer to the first peak of 37.2, but it was very bad. Covid, and I'm still after surgery. As a result, without tests, the doctor told me to drink amoxicillin (I have a virus) and go to work, not to be fooled. After a month of this, I had a complication with neurologists-doctors could not diagnose it, I bypassed everyone, as a result, ENT was sent back to the neurologist. They couldn't cure it. I had to drink weed. Thank you I. It became easier. I came to a control appointment, she closed the hospital with the words "we do not treat, but relieve the symptoms, did it make you feel better?".
After seeing a therapist with 25 people in line with a fight and an ambulance, I generally started panicking from the clinic. Thanks for the panic attacks. And I can remember a lot of other "good" things that make the hair stand on end, but I want to thank a few people.
Thanks to the psychologist of the antenatal clinic (very pleasant and correct), thanks to the woman who runs the pearl baths. Thanks to the physiotherapist, although it is difficult to get to her. Thanks to Maria's Tour, which has been out of work for a long time, but she was the best neurologist
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October 12
A good clinic with many specialized specialists. There are paid services with affordable prices. Department of Physiotherapy, hydrotherapy. Polite staff, excellent doctors.
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August 8
Doctors and specialists with good qualifications, there are no questions here, but some of the registry staff is simply amazing.
I personally gave the card into my hands after the nurse asked me to paste one important paper that needed to be photocopied, the next day they couldn't find my card, and the woman who was searching just walked back and forth from my address to the counter, pretending to look for it, and after it turned out that the card was in the place where it shouldn't be)
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September 10
Dear management of this institution! I advise you, in the near future, to restore order in the clinic, otherwise we will contact higher structures! What's going on with your patient appointments? Why is the queue for surgeons not moving from the word at all? And then why are they sitting in offices if you send people to another clinic anyway???!!!! Complete chaos! I had a minor neoplasm on my ear, I called in advance and clarified which office I could contact. I come, people are sitting, someone with a cast, someone with a crutch, there is no queue, everyone is waiting, but instead of accepting people, our surgeons are just sitting, why do we pay them a salary? I had to leave and come to terms with my problem, fortunately, it resolved itself…
And why on earth are you sending them to another clinic? How can people with injuries not know where to go when they have their own clinic near home....
There are no questions about the dental department, everything else leaves much to be desired! Get busy already!
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August 22
It seems that the clinic is new, but nothing is organized inside for the convenience and speed of passing doctors. I came to see a therapist 30 minutes before the start of the appointment, on sick leave, took a queue (there were 4). As a result, I have been sitting in line for more than 4 hours, new people come with what certificates to sign, and as a result they spend 20-30 minutes in the office. People just don't wait and leave, the reception on the ticket is also delayed and accepted later.
In the reception department, at a temperature of 39.5, the temperature was measured for several seconds (only 37 kopecks managed to run up) and they gave a printout with vitamins C and D and told to bring down the temperature above 38.5. IS THIS CALLED TREATMENT?? not a single question, the reception took 1.5-2 minutes at most. Is it really possible to get decent treatment in the capital only for a fee??
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November 19
You can't get to the endocrinologist, the help desk is open from 7, and the help desk phone is from 7:30, you call at 7:30, all coupons are disassembled. I tried to sign up earlier for 2 weeks, they said they couldn't, just on the trail. They give it out, I came to sign up for the trail. For a week, they said that coupons are already being issued day in and day out. There was no doctor 1 there, I think maybe because of this, 2 doctors came out. The situation has not changed, everything has been scheduled for a month, although recently it was impossible for 2 weeks. How can you sign up when you physically can't come by 7 a.m. and it's not a fact that even if you come they will give you a ticket, because there are huge queues. Previously, the help desk's phone worked fine without such jokes.
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July 19
The residents have been waiting for Polyclinic 10 for a long time , when it will be built .It is impossible to take what you can write to the right doctor in time.I have long encountered in stamatology with a young doctor who, of course, has no experience with a patient who is always ill from blood or pain. Mistakes by doctors can lead to medical treatment of the patient, which can lead to disastrous results. There is a professional staff of doctors, but I would like to have more and treat people so that they get sick less.It is not permissible for doctors to prescribe the most expensive medicines, which may result in a lack of treatment.In general, every patient can heal himself if he engages in a healthy lifestyle.
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September 22
Now they are taking our polyclinic number 2. Everything was placed, made separately, clean, bright, there is a place to sit, they always ventilate. Our doctors and nurses
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October 10
Terrible place and service. They don't give you a ticket to the therapist, they tell you to go on a first-come, first-served basis. I came at 9, sat in line for an hour, went to the therapist, he said that first-come, first-served service starts at 11, now people are on coupons. How was I supposed to know about this??
If you have a cough and fever, take vitamin C and allergy pills. There is no need to be interrogated on the direction picture.
Don't set foot in this clinic anymore. It is easier and more effective to contact a paid one.
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December 2
Dear doctor Gavrilyuk Victoria Yurievna, I have never met a worse doctor in my life. Aggressive, banging her fists on the table instead of medical care. If I get sick, the last place I'll go is this institution. The only oath this woman took was how to make a man hysterical, clearly not the Hippocratic oath. Thank you for a ruined day and your opinion about this clinic. The reception has the same masterpiece staff, by the way. If you have a small salary and a reluctance to work, then this is absolutely not my problem.
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December 3
The clinic is very pleasant, and I wanted to express my gratitude to the Head of Surgery for good quality work, and a good approach to people. Thank you very much
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August 13
The blonde in the help window cleans her ears with plasticine. I came with my leg in a cast, I've said it a hundred times.. As a result, I was sent to the pre-medical office for sick leave and an hour later, standing in line, I learned from the doctor that I generally need to go to another clinic. When I approached her once again to find out EXACTLY where I needed to go, she rudely replied that no one had informed her about the cast.
Before the pre-medical office, I was sent to a non-existent 358 office to make a card, since I visited this clinic for the first time.
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October 2
The registry does not respond well to phone calls, it is a problem to take a ticket, there is a separate conversation about stamatology, it feels like this is a separate state with its own rules. Paid services are provided with high quality, especially physical therapy and massage services. But there are paid services in the window, it would not hurt that the employees of this organization were more polite
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August 10
I hate polyclinics
, but the 10k is convenient and relatively modern
, I am pleased with the electronic queues for blood tests and ECG, I really hope to expand this function to the therapeutic department
of the queue - this is the main headache of all polyclinics
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July 12
Disgusting communication of a laboratory assistant. A young brunette girl with long hair was sitting on a blood test on 07/12/2024. She stuck a needle in my finger so hard that stars flew into my eyes. To the complaint that it hurts very much, she says to me, "I don't like something, go buy a pharmacy, go buy a lancet," of course, I did not remain in debt and replied. But I have not seen such a Chomsky attitude yet.
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August 12
Dentist Rostislav Vasko, just breaks stereotypes about free dentistry. This is the first time I've seen such a passionate and loving person. The administration of the polyclinic should pay attention to him and not lose such a frame. Thank you very much!!!!!
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July 27
Very strange behavior of some doctors, there are also complaints about the help desk. The entrance to the clinic is inconvenient - a wheelchair user passes through the door without outside help. With a fluorograph that was on the street from the 2nd polyclinic, there was a conflict in general, the father of a disabled person was wrapped in a rigid form, referring to "a piece of meat in a wheelchair." Parking for cars is about nothing.
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July 11
In the pre-medical office for a medical examination to work, they only issue an extract and send it to the polyclinic for special medical examinations (everything is paid there), saying that it is impossible to take a conclusion here, according to the decree, I barely asked for a referral to syphilis for work, kab 611 constantly breaks the device for issuing coupons and does not work, queues get lost
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October 3
October 3, second shift, help desk! I understand everything, work, but don't take it out on the patients
I just came to get a ticket! In a bad state, after an ambulance, do I have to listen to such rudeness??? There are cameras!! Are they working? At least one? With sound??? Listen to how they communicate!!!
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October 2
In half of the cases, be prepared to be rejected. I came with a problem of coughing up blood, and in response I heard that my doctor had worked and I could not help in any way. Gynecology is generally a complete out, not so long ago I came without a coupon, in response to acute pain I received that the doctor was very home and therefore refuses to examine me
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December 16
The clinic does not think about the fact that there are people with epilepsy. Garlands hang and flash in the caridor, which causes seizures for many. Also, after an appointment with a genicologist, I was taken to the hospital with bleeding. Question to the management, do you read the resume of the staff or recruit doctors just for their good looks?
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September 3
Good afternoon!!!
If you want to rub your nerves.then call the help desk or the paid services of this clinic
Not only that.what to expect is about 20 minutes of connection.so then wait.when the operator talks to other callers.And then they just leave the phone
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December 6
It is impossible to get to a neurologist. There is one neurologist for the entire clinic, and he also works in shifts. 10 minutes have been allocated for the appointment of one patient, and how to manage to collect anamnesis and knock with a hammer in these 10 minutes. As a result, people with a ticket for 16:10 come in only an hour or even an hour and a half later
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November 28, 2023
I want to express my great gratitude to Valentina Grigoryevna Shamenok, dentist on duty. A wonderful specialist with a huge kind heart and a sensitive understanding for each patient. I want to go to her , no matter what .
This woman is really in her place and doing her job , and this is so important .
I want to wish her great health . Valentina Grigoryevna, you are a real expert in your field, thank you very much for your work and patience. Stay always so sensitive, looking at you, I want to do my job the same way, and be the same in relation to people.
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August 12
It's a disgusting clinic. It's a mess. There is a problem with doctors, you need to sit at the office for 5 hours to get to the traumatologist. The card was lost!
Since we are still being serviced by accommodation and not by registration, we were told to buy the card ourselves, we bought it and they lost it at the first reception, is it okay at all?!
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August 13
Many thanks to the urologist Fedorovich OF, a wonderful doctor, together with his assistant, a nurse, put me on my feet without surgery, but for now I continue treatment! Thanks!
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October 21, 2023
I want to express my gratitude to the specialists of the physiotherapy department of the 10th polyclinic: the head of the Stashkevich Zhanna Alekseevna is a very competent, attentive doctor; the nurse of the laser therapy room Lopato Natalia Mikhailovna is always friendly and friendly to each patient, the nurse of the magnetic therapy room with UV Olga (unfortunately, I do not know the full name) - always with a smile, kind words; to the technician-masseur Gabrilchuk Alyona - soft and tenacious hands, high-quality massage. Thank you, thanks to such specialists, the recovery after the operation was quick and pleasant!!!
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July 19
The surgeon works terribly, almost does not call people, for the sake of one piece of paper without examination and questions, she sat for 6 hours, does not answer questions, does not accept primary ones, it's a nightmare and not to lie, so he is also the head of Perov Kirill Ruslanovich
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September 26
The city polyclinic is poorly equipped with doctors, there are always a lot of people, the queues are long, each visit is a new doctor. In general, it is necessary to work and work.
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November 23
The most unqualified and incompetent staff ... if you want to resolve the issue, it is better to go straight through the head physician. The attitude towards patients is terrible and not professional!
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February 18
It is impossible to get to the doctors. Sabich's therapist himself told me to come on Saturday on Thursday. I came in, and he's on call. I signed up with him so as not to sit in queues. I came, and he's on vacation. I signed up again. I came, but they don't call me on coupons. In general, utter stupidity. My sister was ill. I came to close my sick leave. Sabich's therapist works from 16 to 19. She arrived at 3:15 p.m. There were 10 people in front of her. I went to the doctor at 19:00. That is, there is no point in coming after the start of the doctor's work! If you sit all day, he will take everyone for 30 minutes, and when he hits 19:00, he will spend 2 minutes for each remaining one. He won't tell you anything good in 2 minutes. Just to get rid of you as soon as possible.
I came to see Laura. A ball popped out in my throat. She said that they should only go by appointment and for such nonsense they do not take a first-come, first-served basis. And how do I know that it popped up? I'm not a doctor! You never know when the time comes for my recording what will happen to this ball by that time! It turned out to be a cyst. I don't know how bad it is! The record, if anything, for LAURA was only 1.5 months later!
Give me back the taxes that I pay for medicine and I will go for paid treatment 🤦🏻♀️
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July 27, 2023
A wonderful dentist surgeon Kirill Sergeevich Glod! I removed a wisdom tooth, I was very worried (I'm wildly afraid of dentists). The doctor is very polite and pleasant. He explained everything, told me, calmed me down. I pulled out the tooth very quickly and carefully - I didn't feel anything. Thank you very much to the doctor!)
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April 15
Maslova T. I would like to express my gratitude to the therapist Shevtsova Elena Vladimirovna for her professionalism and real help in a difficult situation with my mother's health.Thank you for your sensitivity, humanity, and efficiency.I wish there were more such doctors!
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December 11
My clinic, I love it. Not bad doctors. A very good and attentive therapist Kotsarenko S. V. is a specialist from God!
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December 17
A wonderful clinic. The most wonderful doctor Bespalenkova T.V. and the nurse working with her! It's not scary to get sick with such doctors! ❤️
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December 13
2 polyclinics in the same building constantly need to look for an office using the arrows. It is not always clear which clinic this or that office belongs to.
Endless queues, nervous staff.
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November 2, 2023
Many thanks to the endocrinologist Topilina Ksenia Vladimirovna for her professionalism, clarity and kind attitude. I immediately felt that I was in safe hands. I will definitely recommend it to my friends who are looking for a competent endocrinologist!
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February 29
I have been serviced in this clinic for a long time, it seems to be a new building and relatively equipped, but with the organization of labor, elementary order and processes, lame from the word at all. The system of providing effective medical care to the population is absolutely not established, it does not improve from year to year... Therefore, I do not recommend visiting this institution, only if absolutely necessary...
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March 4
I would like to express my huge gratitude to the assistant doctor, Evgeny Viktorovich Mokey, for his professionalism in his work and sensitive attitude to people. I'm usually not thrilled when I visit the clinic, but here I was pleasantly surprised, there were still doctors with a capital letter. Thanks
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March 11
The help desk works terribly, I asked for a therapist's office and the time at 8:20 in the morning, they said the office number and the time from 12 :00 to 14:00, I was waiting for the task, it turns out that the 2nd shift is 14:00 to 16:00, moreover, there is no discharge at the office which doctor does not take in which shift, not full name........and how sorry to go to receptions to spend the night there, hello to the year of quality !!!?!!! Let everyone work as they work in 10 mountains of Minsk ..With respect and bow to the ground, your percentage, and the cabinet was 649 11.03.2024 p.s.
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March 1
I am being observed in the women's clinic at Budko Yana Andreevna, I transferred from another site.I would like to express my gratitude to her and the nurse for the medical care and respectful communication, for good professionalism and a healthy approach.
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August 18
A modern polyclinic. I have received all the medical services necessary for me.
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August 8
The doctors are normal, but as always there are not enough of them, and that's why there are queues. Equipped. It's very spacious.
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March 11
The clinic was once a good one. But the queues! I don't understand why they can't do it at doctors' offices, e-queue. When visiting the surgeon, we went to work from morning to evening! But there are physio-water procedures, el. treatment. procedures. This is a plus. Solo of narrow specialists.
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December 8
I have been going to this clinic often for the last six months, I really like how everything is arranged, the staff is friendly, the girls work very quickly in the blood collection room, they are very competent. Thanks for the work!
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