Getting a PINFL is a difficult quest, an employee in the 26th office prints one letter at a time, talks on a mobile phone in parallel, the first day the queue did not reach me, today I sat with one person for 30 minutes, works very slowly. People are sitting under the door and waiting, waiting, waiting
Terrible service, I sat for 3 hours to get the key, and in the end all the employees did not finish their working day and began to leave, at about 17.30. The cashier at 6 o'clock did not want to accept money for the key! If the staff hadn't left, everything would have been finished on time!
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Цой Алик
Level 8 Local Expert
September 11, 2023
In general, everything is good, which is quite unexpected, but the minus is in the staff, they have 18-20 tables, and about 10-12 of them throw you to a knowledgeable person, the rest seem to be all beginners, or not experienced. But those who are being transferred are already working at 100%, so it's generally fine
Do you want to get an ID? There is a queue of 40 people, the electronic queue board does not work, the air conditioners do not work and these 40 people are languishing in the corridor from the heat, plastering the office door (after all, the scoreboard does not work)
I was there with my wife, doing the paperwork. Which is only a plus, since the staff is very competent, but the parking condition wants the best, and this is basically normal...
Very slow work, long queues, the phone does not answer, in order to change the rights you need to come several times, then their system does not work, then they have queues for 5 hours, a complete mess in a word.
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Дарья Инглина
Level 23 Local Expert
January 18, 2023
As always, everything is in one place. Why can't we make the staff shift and not leave for lunch with the whole staff, forcing people to wait an hour?! Coupons are unclear to whom they surrendered, everyone climbs without a queue, there is no administrator to help, people stupidly collect a bunch of coupons, not understanding what services they choose, and then they climb through a live queue anyway. I sat for an hour, my turn came, the holy lunch began and the door was closed in my face. And even the cafeteria doesn't work - "we don't have water." If it were possible to put minus five, I would put minus five. Instead of giant chandeliers and stucco, spend money on staff and improved service
Well done, they try to serve as quickly as possible. And there is a problem at the checkout. Not all cards are accepted. And the air conditioner is not working well
It's easy to say that the place deserves its 5 stars. As you enter, you can immediately ask and they will help you with advice. I took an ID card , took a picture and in 5 minutes, the next day they gave it out in 2 minutes ! Thanks to them
Everything is fine, but it is not located in a convenient place for residents of the district, not in the center of the district, maybe for this reason there is no one there, it is necessary to beat closer to the supermarket.
The service is too poor.
Due to the fact that the service is poorly served, there is a public misunderstanding.
I wanted to get an ID passport, but they say that the equipment does not work.
After all, it's all new as it is, new equipment is subject to repair...