1ak.by
Business hours
Closed until 9:00 AM
Directions
Mizhnarodnaja vulica
340 m
Information verified by owner
24 reviews
January 18
How I bought a battery from the First battery company. I fell for the reviews, but in vain!
Tuesday: The phone was found on the Internet quickly, but it was the first, and perhaps the only luck. A very polite employee listened to me attentively, asked me about the car model, the battery, etc. I described in detail exactly what I was looking for, and announced the necessary dimensions. We counted the possible discounts, and announced the price already taking into account the discounts. I was assured that I can pick up the battery at the pick-up point tomorrow. I bought the battery (it's my fault that I didn't check it right away, I just didn't pay attention, unfortunately, I was in a hurry), quickly returned to the garage and .... awesome! The battery is the wrong size! I call the manager again, wondering what he ordered for me anyway... It turns out that the young man hadn't even heard about the size I needed (which place he was listening to when I was voicing the dimensions was a big question), he didn't know that there were such things. After numerous calls and negotiations, it turned out that the goods of the sizes I needed would be in stock literally today or tomorrow, and they would definitely be delivered to me. I must also say that the delivery is carried out by the company vozim.by , that's another "gift" too.
Wednesday: A call from a specialist was received around lunchtime. He said that the goods were in stock and would be delivered to me tomorrow, i.e. on Thursday morning.
Thursday: at about 10 a.m., the carrier's operator informed me that from 1 p.m. to 6 p.m., the battery would be delivered to the address I indicated (this is not before lunch). They didn't arrive or call me until 6 p.m. I'm calling everyone I can again. In the process, it turns out that they have delivery up to 23 hours! I get through to the courier, who didn't seem like he was going to come to me. But I got into the situation and offered to reschedule the delivery for tomorrow! I agreed. Delivery has been agreed with the operator for Friday. At the same time, I asked several times to put down a comment that I need delivery in the morning.
Friday: at about 3 p.m., the carrier's operator informs me about delivery before 7 p.m. (and I asked for it in the morning), and only after I explained that I was working the night shift and would not be able to accept the goods in the evening, they sent me to a meeting. Thanks to the driver, I arrived pretty quickly. There are no complaints here anymore.
This is such a week of hassle. I don't know about anyone, but I'm not going to contact this company anymore!
See original · Русский
January 8
I bought a charger from this company first, then the battery itself. They helped me with the choice, explained the pros and cons of these devices professionally and easily, and helped me choose what I needed. Nice service, the guys know their stuff.
See original · Русский
November 23, 2024
A very good store, we are already taking the third battery, it works without problems, the service is ten points, a very competent seller, explains everything clearly, I advise everyone.
See original · Русский