There is such a pleasant team here that I want to communicate and communicate with sellers. I bought myself a laptop 40 pro phone, a cannon. I play every day, I charge it wirelessly in the car, I charge it at home before work in half an hour. My wife has an ayos, so it gets very hot from the wireless. And then the guys just recommended a gun. Give them a bonus!!!
I borrowed a HUAWEI laptop from them. In addition to the fact that they imposed their OS, antivirus and other paid services, every other bolt is tightly screwed. I took it with words from a sales consultant, and I quote, during the year the laptop can be serviced, I allocate, for FREE, in any 5 element store (in any city). As a result, there was no real trace of this service. In order for your laptop to be serviced, as an employee of this store said above, you had to buy a special card with a certain service life!!! To service it yourself, you also need to lick off all the bolts, and it's not a fact that you'll unscrew it, you'll break the board faster. In general, do not listen to all the nonsense about "free" maintenance for a year, like me, do not be fooled by these "cool" paid antivirus subscriptions (the OS that they give you will have its own built-in) and so on. Wishes to the staff of this store: If you are servicing laptops, do not screw in these gorgeous bolts dead. They are already of great quality.
At the moment, the staff is not evaluated on the positive side: when buying budget models of equipment, they judiciously waste time, recommend more expensive models, or are generally not interested in providing assistance. The products are not presented in a full line of models, there are no expensive phones on the exhibition stands.
A huge plus is the price segment, as well as the possibility of purchasing goods in installments.
A large selection of products. If something is missing, the delivery is within a reasonable time. The terms of payment and installments are always good.
A pleasant, cultured team!
We bought phones and, on the recommendation of a consultant, glued the glasses, which were glued over and over again. As a result, I had to take them off, because I couldn't find anything worse. And they were not cheap at all. So be careful when buying additional accessories and services provided in this store.
Hello!So I decided to write a review for a purchase purchased in your store!My husband bought me a Polaris 6 in1 kitchen machine as a gift, because I have long dreamed of such a gift as a pastry chef!But I did not think that I would be so lucky, in addition to the planetary mixer, there is a blender, a meat grinder, a vegetable slicer! There are 6 speeds, nozzles and corollas!I was very pleased with the gift, now you can cook and create delicious things!The sellers helped with the selection of the product and many thanks to them for that! Now I cook with great pleasure!
Good day, dear readers of the review. Like many of you, I often buy items at the 5 Element store. Today, my review is about how, some time ago, when buying a refrigerator in this store in Zhlobin, a sales consultant literally imposed on me to buy an additional Protection + guarantee. At the same time, he convinced us that in any case, we will not lose money, because if we do not contact the service center during this warranty, then this money will be returned to us. We believed the words of the sales consultant (by the way, I was with my husband, he also remembered it all well). And we never take this additional guarantee, but here we get a refund, so we were led. The warranty period expired the other day, I contacted the store. Where I was told that under the Protection + program, money is never returned, but only under the "Advanced Service" program. It means that it was very important for the sales consultant to "sell" this program to us, so he misled us. By the way, I know another family who fell for it at that time. Dear readers, do not believe what the store employees promise you beautifully, but carefully read the fine print in the documents. Thank you.
I just don't have any cultural words about the prices of IT services, I wanted to buy a license for Kaspersky, I think I'll find out the price, so the price is 600 rubles, although on the official website it is 70 rubles
I bought headphones in this store and encountered a defect on the very first day of use. I returned the product in proper form, but I was refused a refund and sent for diagnosis, which took 14 days.
The Redragon NOMEN headphones have constant background noise, as well as arbitrary interference that can only be eliminated by reconnecting the wireless module. For headphones worth 240 rubles, such malfunctions are hardly the norm. Considering that headphones are necessary for work, it was unacceptable to expect a check within 14 days. As a result, I had to additionally purchase other headphones at my own expense, since there were no offers to replace them with similar ones.
The customer orientation of the store raises questions, and the purchase experience turned out to be unsatisfactory.
We bought a TV in a store, the staff did not give any information at all, at home, when removing the packaging tape, the matrix was removed along with the tape, the TV was returned back, they did not apologize, they did not explain, the staff of the call center sent us to watch tick- tok instead of giving full information about the product, They constantly interrupt, they do not work according to instructions, do not have information about the product, but they swear perfectly with the client. The TV was thrown away, they did not prove that the TV was sold with a marriage. I don't want to go to this store with such employees anymore! Please pay attention to the rules of communication with clients. There is no proper control over employees by management!
A good hardware and electronics store. You can take it in installments or on credit. The assortment is large. The staff is polite and friendly. They constantly hold promotions and discounts.
We bought a washing machine the other day . They promised to deliver it in two days. Since the car was not available, we ordered it on the website. We paid for the delivery, but it was not delivered on time. With an explanation that YOU FORGOT IT IN THE WAREHOUSE!!!
Explain how this is possible?
We bought a lot of different equipment, including a slow cooker and a polaris robot vacuum cleaner. The slow cooker has been used continuously for more than 2 years. The robot vacuum cleaner was purchased recently (polaris pvcr 1229), it works very well. I liked the fact that this company does not save money and puts two side brushes on the vacuum cleaner instead of one like Xiaomi's. It is also lower, which allows cleaning in more inaccessible places. There is a wet cleaning function on this model, in fact, it is unlikely that it will be used, since for this cleaning you need to perform many manipulations, such as: get a container for dry cleaning, take another container for wet cleaning, collect water there, moisten the cloth that is included in the kit, fix it on the container and insert the container into the vacuum cleaner. And then it's the other way around for dry cleaning. It's easier to take it and clean it with a mop.
A remote control is also included. I do not know how often it will be used, since there is an application in the phone, and the phone is almost always in your hands.
The 5th element is no longer the same ...The guys from the computers barely speak.... honestly, it would be better not to talk, you pull out every word by word, in general I like the 5th element....
The staff are good guys, the network itself is in a deplorable state. Prices in comparison with the average market leave much to be desired, there are many voids in the occupied premises, and the packaging of the goods is often in poor condition. Non-organic merchandising.
A good range of different equipment, both computer, as well as home and transitional: headphones, watches. In addition, there are kitchen appliances, riding (scooters, etc.)
Good choice, fast delivery when ordering via the Internet, competent layout,. The store clearly has problems with staff, December 2020, very low qualifications of managers, the priority is not waiting for a consultation, and the assembly of a monitor for a showcase by three sellers, organizational issues are clearly more important for the seller than the client. There is clearly visible competition for a plan between sellers, not in the speed of paying attention to a potential customer, but in kicking off if you were previously served by another seller. In case of controversial situations, employees allow themselves to raise their tone and even try to put pressure on the client without consciously, after the remark they calm down a little. This greatly spoils the overall impression.
It's a good store, they stopped pushing in excess, so they decided to buy everything at all.Keep it up.
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Борис Марлеев
Level 13 Local Expert
July 4, 2022
An ordinary home appliance and electronics store. You can order delivery, apply for a loan or installment plan there. It is not always possible to find a competent consultant.
The best electronics store in our city. I like that you can order goods over the Internet, which is not available in our store. But it's bad that the site opens only on Opera. It doesn't work on Google Chrome.