5 Element
132 reviews
October 29
Hello! We purchased a Kitfort KT-2834-1 humidifier in your store. The product is high-quality, easy to use, stylish design, suitable for the interior. It performs its immediate function perfectly! We are happy with the purchase, we recommend it to everyone!
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December 16
Hello! I often make purchases in the 5th element on Chkalova 35, Vitebsk. I'm NOT happy with the service at all!
I bought a printer, the promotion was indicated on the website, the toner was a gift, the consultant kept silent, I had to insist.
I bought a smartwatch, checked the availability in the store on the website, they said it was necessary to order, I had to insist that they check the availability, it turned out to be there.
And the installment and credit department is generally a problem. I asked for a year's installment for a laptop, it is indicated on the website, but they issued it for half a year, the question is why?
I wanted to arrange an installment plan on the phone, it says on the website that it is possible, but in fact only a loan. Why is the information on the website and in the store so different? Who is cheating?
It is very insulting for such an attitude towards people, given that goods, appliances and accessories are of good quality.
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August 18
The seller cheated and did not issue a warranty card, in general, he did not put a warranty card to the documents for the goods. Says: "You go pay, and I'll fill out the warranty card." As a result, they gave me a box with the goods, said that everything was fine, but there was no warranty card at home. Therefore, I advise you not to take anyone's word for it and not to pay anything at all until everything is done properly: they will put the seal of the store, put a signature with a transcript, etc. The product works, I like everything, but this is the merit of the manufacturer "Sony", and I rate the work of the store at "1" out of "5".
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3
May 15
Big questions for the consultants. A year ago I bought a phone, chose a model, looked at the availability in stores on the website, this store turned out to be the closest for me, on the same day I came to look at the phone, but it was not in the hall, I asked the consultant if this model was available, the answer was that yes, it is in stock, but we will not take it out, why they didn't explain, then I ordered from the site for pickup to the same store, when I came to pick up, at first they couldn't find one unhappy phone for a long time on two shelves, so they also said during registration that the phone was bad, why take it, there are other models much better... I was toxically silent, but saying this to a customer when the phone is almost decorated is not the best idea! I have been using it for a year now, there are no questions.
And every time I visit the store, many consultants are on their phones, or talking to each other and never say hello or goodbye!!!
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October 24
Terrible home delivery service. There is no delivery on time, he calls an hour in advance and confronts the fact that he will arrive in an hour. That is, from 12 to 22 it is necessary to sit and wait like a tied-up person. What kind of service is this?! When he noticed that the driver was rudely responding, he was even more rude in response, he said: I won't wait for anyone! Let him talk like that at home, and not with the customers who paid for the delivery!!! I do not recommend delivery.
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November 8
good service and friendly staff, helped to choose a vacuum cleaner according to all criteria, it works perfectly
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October 11
I bought a phone for a gift for 1500 rubles. as a result, the person preferred that it would be better to take this amount of money and go away within 14 days to return a completely new product, but he was just stupidly refused and did not fulfill his obligations, I highly recommend this store
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June 30
Catch the Sunday evening review. 2 consultants from 20.00 to 20.59, waited in the hall, twice forgetting about waiting. Finally, I waited, installments are considered until 21.00. Thank you for your time and nerves
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August 26
A very long wait, starting from the ticket offices and ending with waiting for consultants. We have to look for consultants all over the hall. The product range is the same as everywhere else
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January 27
I ordered the goods by pickup from the store, I came to pick them up. And they refused to write off the balls, although I chose a product without shares, without super prices, without warm prices, etc. (there is a screenshot of the page). On the phone, the operator called it a technical malfunction and recommended that in order to avoid this in the future, call in advance and clarify. Are you joking this way? I had to drive to the store for 2 hours, and now you're asking me to call you for every item that I can supposedly buy? Yes, I will not put my foot in your place anymore and I will forget the online store like a terrible dream. There is a torn book of comments and suggestions in the store, just a third of the book is torn out, you can imagine what kind of attitude there is to customers. Yes, there's trash going on that makes my head spin.
I do not recommend anyone to go there, there are other stores that sell at the same or even lower prices and are always on the client's side.
P.S. I received an answer to the remark. A banal unsubscription, they themselves are not aware of their product. It is recommended to watch the promotions on the website. However, they did not even listen to the fact that this product was not sold on the site for any promotion. Although they probably listened, they knew - they just don't care about the customers.
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January 23, 2023
A good store, there is nothing to say, the choice is always everything, the guys consultants will tell you everything and tell you.I love this place, even just to walk around.I bought a Polaris slow cooker in the store, I was very pleased with the purchase, the slow cooker is really good, everything works clearly, I especially liked the function of working with Alice.I made a preliminary application, they left it for me, I came and took it away.Everything is fast, comfortable and always friendly staff
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January 25
When buying a steamer, I drew the seller's attention to the non-tight fit of the water tank to the body. Answer: if there is a leak, you will bring it and hand it over, but in the store you can only plug it into an outlet without water. When used in accordance with the instructions, water dripped quite noticeably from the joint. I brought it back, after checking it, they said that it performs its functions (the steamer really performs its functions), so use it, pour it on your feet and enjoy.
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July 11, 2022
I would like to express my gratitude to sales specialist Victoria Gornyakova for the high-quality service and professionalism in her work!07/10/22 I looked into the store (Lenin 26a, Marco City) in order to purchase an epilator and a pulse oximeter.The girl gave high-quality and unobtrusive advice, offered an interest-free installment plan, a flexible discount system, and insurance for an expensive device.She conducted a dialogue with me quickly, clearly, and in an accessible manner.I wanted to listen to her.As a result, I took out insurance on very favorable terms and bought additional detergent for literally pennies.I ask the management to pay attention to the decent level of Victoria's work and encourage her financially!
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February 11
The store is large, the selection is excellent, but I did not like the consultants at all.We bought a phone, we even forgot to remind you that headphones are included as a gift. Well, you asked yourself, but you would have left without them.
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November 7
A large selection, not only of electronics, but also of banks that are ready to give you a loan!
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February 8, 2023
Hello! I ordered a POLARIS blender on the website of this store, as this company has electronic scales at home that have been helping me in the kitchen for many years. The blender is lightweight, easy to use, works quietly, powerful, has 2 modes of operation: normal and turbo. The plastic is strong, the nozzles are firmly attached, nothing is backlash, the knives are sharp, the cord length is optimal. The set includes a 0.7 l measuring cup and a convenient 0.5 l grinding bowl. I am very pleased with the purchase, I recommend buying it.
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July 25
A great store with prices lower than the competition
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October 10, 2023
Great store. A lot of household appliances, in the absence of something, there is an opportunity to make an order, fast delivery.
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2
August 14
A great store, the consultants work as they should.
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November 27, 2023
A good store, consultants give a full amount of information about the product and help to make the right choice. Polite staff.
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October 31, 2023
There is little assortment, unpleasant and unobtrusive consultants. They sell a very bad product for a lot of money. If you come for a specific product, they will offer the goods they paid for until the last
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2
November 29, 2023
The warranty obligation is not fulfilled. A laptop after six months of operation, costing 3700 rubles. running on a battery for no more than 30 minutes, is not a disadvantage for a service center.
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September 30, 2022
This is not the first time we purchase goods in this store. This time the choice fell on the blender. An indispensable thing in the kitchen. In the store, the consultant explained everything in an accessible way (how to use, etc.). Thank you very much for your work and for your kindness!
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June 8, 2023
Everything is fine here, the friendly staff will always help with the choice, but you will get bored with various unnecessary suggestions by type of supplement. guarantees
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October 12, 2022
Absolutely irresponsible attitude of the sellers! I bought a cheap phone, just a texet dialer, asked to see it, turned it over in my hands, said I would take it. The seller did not check the phone. I paid off, went out, and after half an hour decided to insert a SIM card - as a result, some of the buttons do not work, a bad microphone (the interlocutor said that I could hardly hear) and a speaker. I brought it back, I thought it would be replaced, it's been less than an hour. But no. It is necessary to send it to Minsk, wait 2 weeks for a response, etc. But it became clear why the seller did not check the phone before selling. Apparently, there is a lot of marriage, but it is necessary to sell, otherwise they will not give a premium. And when you buy it, that's your problem. By the way, while I was handing over the phone, people with a similar problem began to queue up for me, only with an LG TV bought the day before. So I strongly do not recommend this store. Well, or at least check the item very meticulously before buying.
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5
March 19
The store has a large selection of equipment and consultants are ready to help.
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November 8, 2022
A good store. There used to be a very good assortment. It's not like that now, of course. We bought a phone, a laptop, a TV
Very good sellers. Responsive, friendly
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September 25, 2023
Well consulted, quickly issued and quickly picked up. I liked everything
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December 2, 2022
The staff is not very pleasant, most of them just pretend that they are glad to see you, and this is evident, they often like to sell nonsense instead of what you came for, there are also some problems with delivery, prices are quite good compared to other hardware stores.
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September 4, 2022
Convenient location, a good choice, and of course annoying consultants, where without them, how beautifully they sniff the goods that they are not unwelcome)))
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December 21, 2021
The store is normal for purchases of equipment. But before buying, it is better to consult other specialists. Consultants don't tell you everything. Or maybe they don't know. There was a sad repair experience. And an additional guarantee be careful, there are many nuances Because of which you are refused to repair. In general, read carefully. What is written in small print.
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April 12, 2022
I bought a vacuum cleaner. I really liked the service. Everything was thoroughly explained about the installment plan. In general, the employees are attentive, friendly and will not leave you unattended. I want to come shopping. They will help you choose the best and high-quality product.
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January 15, 2022
A very mediocre store, they don't take responsibility for themselves at all, how many times they took something there, each time they swore that they would not go there anymore! But since there are only two of them in the city, they are Electric, there is no choice at all. 10000% do not take anything there, if you have a choice, even order from China, even from ozone, even from anything!!!
I took a slow cooker, it didn't work well, so they also had to prove it...my mother-in-law took the TV, it also broke, they say we don't know anything!
But the most such case was when I took as a gift to a child wireless headphones by design without ear pads. The consultant did not say that, according to the structure of the auricle, not all such headphones are suitable! I made a gift, but it didn't fit! I returned to the Green, explained the situation, and they tell me that these are your problems, we do not change the headphones, which I was not warned about either! As a result, I wrote a complaint to their book, a reply came saying blablabla told you everything, warned you about everything, and also made a fool of me! Well, what is it about? Is there anything else you need to know about such a store and their service????
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5
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August 23, 2021
It's good that there is this store in our area. The prices are reasonable. But the staff, as always, tries to promote products of brands that are profitable for them. You came to buy a certain product, but they try to convince you very politely. When you disagree, the attitude changes dramatically.
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May 7, 2022
Polite staff will help you with the choice of equipment, explain and tell you what is better, not what is more expensive. The store is large, a good selection of equipment and more)
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3
September 9, 2021
Excellent product, competent staff, excellent online store. There is a delivery. The additional protection works. The broken display was changed for free. Cumulative bonuses. Convenient location.
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December 11, 2022
The store is good, no doubt, the staff is at the proper level, but one thing is, I would like to offer a program of additional service less intrusively
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December 15, 2023
Nice spacious store. I always order through the website. I don't like annoying consultants
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January 22, 2023
A lot of useful things, although not very cheap, the staff is kind
The quality of the goods is good
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November 2
Chinese stuff
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November 22
A good store
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October 25, 2022
A good store, a large selection, polite consultants, there is a fast installment plan
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January 11, 2023
It was necessary urgently. I found everything I needed. The prices are normal. It doesn't work on the first of January. Consider who is planning.
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November 12, 2023
I went in yesterday, got to the action, bought a phone....everything is fine....
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May 27, 2021
An excellent network of household electrical goods. The prices are reasonable, the quality is on the level. I have repeatedly purchased electrical goods. There are various systems for purchasing goods (loans, installments)
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December 8, 2021
To be honest, I'm bypassing this store! For one simple reason: when you buy something there, they will definitely give you an extra.a guarantee, or some kind of services, and when you deal with a problem, they all chop down an owl together, and there's nothing they can do! My conclusion: the 5 element sucks, it rests on our pensioners and on those who do not monitor the market online!
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5
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March 16, 2022
We ordered a fitness bracelet from the store, and already at home we found that the watch was not fully equipped (there is no charger). They reported it, but still no response or greetings! It's a complete mess! How the consultant checked everything in the store before the sale remains a mystery, incompetence is surprising.
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April 10, 2022
Friends, do not buy additional insurance, this is a hoax.
Not only do they not return the money, but instead of money they give a coupon for the purchase of their goods with a 50% discount, but the discount does not exceed the cost of the coupon. Avoid this institution.
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January 23, 2022
We came to Green for a purchase, turned to consultants, complete indifference (I note, this is not the first time we are contacting)hence the conclusions, now we have to go to the Crown, although we are not on the way. The team, you can say - a team!!! Well done, I want to come back!!! I recommend the 5 element Crown, they will explain, they will prompt.Well done again!!!
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December 6, 2022
The most chaotic staff . At the proper level . A large selection of electrical equipment . 5+
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