Previously, I would have given 5 points, and the consultants knew everything clearly and worked quickly. At the moment, the work of the consultants leaves much to be desired, they are working hard.
Nice spacious store. Prices are on average like other home appliance stores, discounts and promotions are available, you can save money well. The disadvantage can be attributed to 1. Sellers who are representatives of some brand, they will convince that their nonsense is the best, I think that this is not an objective advice from the seller to the buyer!!!! 2. Delivery, they work with some sole proprietors who bring goods into the apartment per meter, and if you need to carry another meter, then trogedia ((((. 3 this is a well-deserved guarantee +((((. 4 these are reviews on the site, it feels like the sellers themselves write them)))). The staff is helpful and friendly
Attentive and competent consultants, a good selection of products
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Anonymous review
October 8, 2023
An excellent store of appliances,electrical appliances and all sorts of different little things related to this topic, goods can be either selected on the hall or ordered online, but I think the choice is great.
I want to express my gratitude to the store, namely the administrator Igor for his work. I figured out the problem situation, went to a meeting and helped solve all the issues.
Competent and responsive consultants, I bought almost all electronics and household appliances in the 5th element, plus there is the possibility of installments, which is important.
A normal store, there have never been any problems, the prices are really always at the maximum, and it is desirable to have more goods so as not to wait for them to be delivered to the store.
We bought a vegetable dryer in the fifth estate of the city of Soligorsk. Consultants Julia and Victoria proved to be competent and competent employees.
I often visit this store. Managers know their business. And they will show and tell. During all this time, I had no problems with either the goods or the service. And the entrance to the store is convenient, and the parking is huge. I advise you not to pass by. And there were no problems with the installment payment. The registration will not take much time.
We don't have a better place in the city, because there's just nothing else....the assortment is large...there is a cumulative program...the sellers' desire to sell an additional paid warranty is annoying..The staff is normal...you can order everything from the company's website...
It's a good store, the prices are sometimes too high, but it's not scary. A separate respect to IT specialists, nice guys, they help well if you suddenly have a glitch in the equipment you bought there (under warranty, of course)
Normal staff, a huge selection of equipment, excellent quality of equipment. Delivery I do not know, I did not order when. Well, in principle, this store can be recommended
Terrible store,no staff,no service,one reason for everything, ordered a phone over the Internet,on Saturday they said it would be on Monday, immediately paid for delivery too, I'm waiting for Monday and then it started, failed, forgot to ship, I still wait, the day came in the morning they call from the store and say, no today, tomorrow,the reason is one packer has no one to go, do not order or pay for the future, immediately refuse the goods, so they do not have everything for the buyer at breakfast, I came and saw and bought, and so I do not advise!!!!!!if the operators and the store decide the issue in my favor, I will delete the review and leave a current of good feedback!!!
The staff is moderately competent, the choice of goods, taking into account the order, is impressive, the location of the store is good, parking for cars is sufficient, prices are at the level.
Relatively normal. There was a problem with a crack in the cast-iron grill on the hob, they did not notice it when they bought it, but they installed it 4 months after the purchase, the store did not take over. I was very surprised, there was a receipt about the date of installation by gas workers. Check everything carefully when buying.
Good afternoon! I would like to write a "flattering review" about the 5 Element store in Soligorsk at 29 K.Zaslonov str. and about the terrible service of both the management and the maintenance staff. On October 2, in the evening, they bought a laptop book, paid a very small amount (they took a laptop book as a gift), two hours later, when they opened the house and looked at it well, there was a "cosmetic defect" on the outer metal side of the lid, noticeable dents on both sides. We immediately went to the store to solve this issue. The consultant who served us (GARDEL ALEXANDER SERGEEVICH), due to his incompetence or lack of knowledge of the basic rights and provisions of the store's registry, assured us, when examining the computer, that it was really a marriage and the computer would be changed for us, and asked us to come to the service center, there is generally a separate story. The girl, without any explanation, told us that the purchased product could not be exchanged and returned, because it was working, and no one was interested in external defects, then we asked to call the management in order to resolve this issue. So this is the management itself, not only that it was rude and did not really explain anything ...... the girl head had only one phrase for all our questions, "I'm going to press the alarm button", which she repeated 5 times, just to get us out of the store. Also, the consultant of GARDEL A.S., who was standing there, began to talk in a boorish manner and snarl. That is, when you come to the 5 element store, you should inspect your product very carefully, because if you left there and noticed any scratch, it doesn't matter.....your device is working and no one will return anything to you. And the staff, who speaks in memorized phrases and does not really know the basic things about the return, is very negligent about their work and the buyer, just to sell the product without even apologizing.It's sad, of course, that the 5th Element is no longer naked in the store.
The delinquency store, behind the boudoir, lying and arrogant managers.(the Imperial hamon disappeared from the shelves of Soligorsk after the complaint, although the liars claimed that everything was OK with him
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Елена Галлямова
Level 6 Local Expert
February 26, 2023
Everything is fine, I came to buy back the deferred product, I bought it and also bought another one in installments.Thanks!
I bought an e-book in element 5. There should be a case with the book as a gift. At the time of purchase, the case was not available, the consultant promised that it would be delivered within a few days. It has been more than two weeks, the book case has not been delivered, and no one has ever called the phone number I left and explained the reason for the delay. I rate the work of the goods delivery department of the 5th element store unsatisfactorily.
There is a large selection of different equipment, there is something to buy, but the prices bite. Make the prices lower and the store will sell out very quickly.