724transfer.com
44 reviews
November 7, 2024
09/22/2024. we ordered a group transfer from Antalya airport to Alanya, everything went great, we didn't have to wait long, we went to the counter and 3 minutes later we went to the car. The car is fresh, the inside is clean. We drove through the terminals, picked up other passengers, and as a result, the cabin was completely filled with luggage in the aisle, which did not bother me at all. We drove for 1.5 hours, which we were very pleased with. Well, I think I'll order them on the way back. Here the pleasant ends. 10/22/24 the car arrives at 7:30, our composition and the amount of luggage does not change, the driver began to behave inappropriately, shouting that we would not be lucky because of the stroller (the stroller is small for the cabin). He demanded an additional payment of 500 lire for it, otherwise he allegedly was not going to risk if the police stopped us.
In the memo that they send when booking, it is written: "*Information. During the trip, you are entitled to 1 suitcase and 1 carry-on baggage per person in our shuttles in accordance with the standard of flight conditions*." In flight standards, a stroller is not luggage at all!!!!
There was a Russian-speaking girl with him who couldn't decide anything, but just shrugged her shoulders and put the responsibility on the driver. And they literally left us in the middle of the street with our belongings and small children. We have experienced the wildest stress! We barely found another car and arrived right next to the departure.
I advise you to look for another transfer, this one is very unreliable. There is no guarantee that you will get to an adequate driver. Think for yourself!
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March 14
An unpleasant situation happened to me. They called me in advance when I was already there and asked where I was. Unfortunately, I didn't remember the name of the mosque in English, so the next thing I said was that I was next to the tourist information center at the designated location that we had agreed on on WhatsApp.
I was waiting, they called me, I saw the driver and sent him a text, he drove past me, and we continued to correspond with the manager inside WhatsApp.
He said that they did not find me at the place, so the driver drove on, and you need to go to the place, which he understood, as he thought that I was next to the cable car.
But I was on the spot, not next to the cable car. Then they said that the driver had already left the cable car, and in 10 minutes they were waiting for me. After they stopped waiting for me on the cable car, they told me to go to the lunno park. But I didn't have any money with me, of course, cash, I needed to withdraw the money in cash in order to pay the taxi driver. It took about 5-7 minutes for me to arrive and get there, and they left.
Everything is accompanied by constant oppression and reproaches for being late, it's your fault, the other passengers won't wait, but the thing is, there's no waiting, they weren't expecting me at one point, or at another point, or at a third, they just turned around and drove off.
It's good that, of course, the next transfer was scheduled, which is in an hour. But I don't know if I'll make it to the plane. That's how you use a similar transfer. I think you'll recommend it to someone, and I won't recommend it either.
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1
March 18
I would like to tell you a little about this company, everything seems to be starting well, you write to this DAC, but at first it will be very strange to communicate with you, no matter how uninteresting you are, do not respond, after they will sell some kind of general transfer despite the fact that you want a personal one, after everything went fine, do not expect that they will write to you hello, goodbye, thank you, they don't know this, they met you on arrival, everything went relatively well, and they started to take you back to a minivan for 2 passengers, in a word, scammers who want to deceive you at any moment.
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1
October 7, 2024
For the first time we used this service, after reading various reviews, we decided to try to get from Gazipasa airport to the hotel.
A representative with a 724transfer sign met us at the airport, found us on the list and indicated which minibus was waiting. When the last passenger got into the minibus, we drove right away. It took a long time to deliver, but it no longer depended on us. As a result, we reached our hotel and had to pay 450TL for two, but we only had 500TL. The driver, without saying anything or reminding him, quickly found the 50TL change and drove on. We were shocked after reading the negative reviews before. Well done!!!
Therefore, during the rest we decided to use the return transfer to the Gazipasa aeroprot. We made an order via WhatsApp. At the appointed hour, the bus arrived at the hotel to pick us up, the driver went into the hotel and helped us with our suitcases. Then we stopped by for other passengers and there were no problems.
In general, the experience was successful and only positive emotions.
Thanks!!!
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1
August 10, 2024
Every year since 2012, I have been traveling to Turkey at least once, I have an apartment here, I drive the whole family. And I even went to covid. I've been using 724 for all these years.
Last year in August, their transfer arrived before the appointed time, waited 1 minute (we then examined everything on video surveillance), the driver called me at WhatsApp, I said I was getting out - I was riding in the elevator. And he left. We all stayed outside and had to take a taxi. I tried to resolve the issue of a refund through support - nothing was returned to me. Naturally, I decided that I would never contact 724 again. It's hard to imagine a more piggish attitude.
This year we found their competitor, now I have ordered a transfer, let's see. Good by 724transfer! A year has passed since that moment, but I remember everything like today - a family of 3 people with a child, 6 a.m., a plane is ahead and we need to somehow get from Mahmutlar to Antalya.
If one of the 724 reads these reviews, the order number is 2059130 dated August 25, 2023. I can still get a refund for a trip you didn't make.
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8
October 20, 2024
For the first time, I ordered a transfer from this company from a hotel in Alanya to Gazipasa airport. I made the order without any problems at the time I needed, but 12 hours before leaving the hotel, I received a message that they would come for me an hour later. As a result, the car arrived 20 minutes late. Then we drove around the neighborhood for an hour and a half and gathered the rest of the people. Having filled the bag to the brim, the driver rushed to the airport squeezing everything out of a far from new car. We arrived at the airport 40 minutes before departure. Because of this, everything at the airport had to be done running. In general, the transfer is organized disgustingly. You need to look for other options for traveling to and from the airport.
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2
October 22, 2024
Good afternoon.
I want to share our terrible impression
On the morning of 19.10.24, a minibus came to pick us up at the SCYLAX FAMILY CLUB 5*. We ordered a group transfer. The driver went to collect other tourists. In the area Konakly (there were already 7 of us in the minibus) the driver for some reason chose a very rough climb up, as a driver with a lot of experience, I understood that it was very dangerous. He began to climb at speed, the bus was thrown, the lower part was hitting the ground, but at the end of the climb the bus could not overcome it and stalled. We were on the verge of falling down. But the driver was able to get back down. We were all in shock on the bus and did not understand why we should try to climb such a sharp hill. Then the driver circled a little below, did not understand where else there was a road, and tried to turn back to this terrible hill! We all screamed on the bus. He stopped, turned to us and started shouting like crazy at us in Turkish! I don't know Turkish. He was aggressive and we thought he was going to start hitting us! We were shocked and wanted to ask them to give us our things and call a taxi. The women who were traveling with us also started saying something to him and among the words was a taxi, a taxi. Zhenina alone knew Turkish and started saying something to him. The driver calmed down a little and drove on, and found a normal climb up which was not steep, but along the serpentine he easily climbed to the right hotel. In this hotel we took tourists who live in Germany, but they are all Russian. We told them this story, they were very surprised and said that the road that the driver wanted to climb was not intended for cars, but only for pedestrians, and not only that, around the turn of the stairs, they would not have passed there anyway! We still don't have an answer why he did it, or is he such an inexperienced driver or is he stupid. I wanted to test the strength of the bus whether it would come up here and at the same time risking our lives.
In addition, the driver was driving very fast, as if he was late, the bus was almost not slowing down on speed bumps. But for some reason, then I did 2 long stops, walked and smoked for a long time.
I didn't want to write a review, but just wrote a letter to the company's chat in the form of a complaint. But I didn't get an apology from them - they didn't even respond!
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3
April 12
I have used their services several times. All the time is accurate and on time! How they calculate this is a mystery to me. I ordered from St. Petersburg - I went from different hotels to Gazi Pasha airport and back. Excellent service!
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October 18, 2024
I am very happy with the transfer. It was used at the end of August for a trip from Antalya airport to Alanya hotel and back. We left the airport, went to the table with the company sign 7/24. We waited a little while until all the passengers gathered and drove off. On the way, the driver made a technical stop. We got there quickly. They also took us back from the hotel on time, took us comfortably. Just in case, who cares, it's cheaper to pay in lira.
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October 8, 2024
It's not the first time we've used it, but yesterday I really didn't like the driver's behavior. We drove from Antalya airport to Alanya at about 8:10 a.m. We left. He asked for money in the middle of the way, we said we would pay on the spot, he grumbled in Turkish for a long time. We were supposed to give a deposit in lira on the spot and we wanted to pay him with it, but the man was late for the meeting, but we solved the problem by taking it from friends in the next house, it took 4-5 minutes. All this time he was swearing and shouting in Turkish. And in the end, he did not give 100 rubles in change. Terrible service. I read reviews and there are many of them. I'm not arguing, of course, different people come across, depending on which driver you run into. But this is a service, guys, word of mouth, reviews - and this is the most important thing in the company's work. Today I yelled at one, tomorrow I threw another, the day after tomorrow I was out of work. I don't think the discontent is only from the Russians. There were 2 German women with us and they were unhappy with the driver's dashing driving. People are now used to the service, and if the attitude towards you is boorish, then you will no longer apply and you will tell everyone you know.
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3
November 8, 2024
I do not recommend it in any case. My age tourists are 70+ AT NIGHT! they were not picked up from the hotel, they barely made it to the plane, called - asked to take a taxi and promised to compensate for the damage. ... but they did not reimburse anything...
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1
October 5, 2024
The driver arrived at the wrong complex. While they found him among the neighbors (he did not answer the call), 15 minutes passed. As a result, right in front of his nose, the driver yelled at a pregnant woman with suitcases and offered to take a taxi, left. The support service also has a boorish girl yelling at customers. I will never turn to them again. ATM transfer has been recommended more than once, the price is the same. I will address them.
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2
May 24, 2024
The driver cheated on 1000 liras and even after contacting the company, everyone pretends that this did not happen. We arrived at night, we were tired, there were lira in the envelope (3100 - before that we exchanged exactly 100 euros for lira), we gave the driver an envelope, he took it and left. They caught themselves and wrote to the company, but of course "no one took anything", they did not even apologize. The trip cost 2,100 liras, an individual transfer, and as a gift, they also cheated individually. The company does not give the driver's number, although I would really like to talk to him personally. Previously, we always used the transfer services of this company, but after this incident, I will never recommend such a company to myself or to guests.
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3
October 14, 2024
An unreliable company. The transfer was ordered at 03-00 , the transfer to Gazipasi airport (Alanya) arrived at 03-28 , the plane at 05-15. I started calling from 03-15 at the phone number listed on the website and for 12 minutes no one picked up the phone, only an answering machine with numbers (((. I do not recommend it!!!
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2
April 3, 2024
I ordered a transfer at the end of March from Antalya to Side and back. Everything was on time, very quickly, comfortably, and we got there quickly. It was possible to pay in cash or by card (those who have work cards). Thank you very much.
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1
October 15, 2024
It was terrible. I was 20 minutes late back in Alanya. I almost boiled myself. When there was an hour left until the end of registration, we were in Serik. And everyone howled. Before that, there had been a few screams. It was a horror. Bishkek was traveling with us, so he answers the phone that he is already at the airport, and we are in traffic.
I delivered it at 18.40.
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2
November 15, 2023
I ordered from Antalya airport to Alanya on 13.11.23, got off the plane- I was already waiting, the number of the counter was written in advance- 19, sat in it for exactly 10 minutes and went half-empty, the cost is 400 lira per person. I was in the center of Alanya in 1 hour and 50 minutes, I drove straight to the hotel, before my disembarkation I only stopped twice for a short time to drop off other tourists, a new comfortable minibus, there is even a table. The Votzapp promptly responds. There was a cash payment at the exit. They helped carry the bag from stand 19 to the bus. For comparison, last time I went from Antalya to Alanya on an individual transfer of another service for 65 euros, where the driver smoked all the way and stopped to drink coffee on the way, the savings are obvious, the difference in service is not noticeable.
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3
November 2, 2024
Disgusting company . If possible , it is better not to use her services . A spoiled vacation will be provided for you .
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1
October 8, 2024
Terrible service, I do not recommend it!! The driver is angry, drives on the verge of an accident, carries like firewood. We were traveling from Antalya airport to Alanya in October 2024. If there are options, try another service.
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3
August 14, 2023
I booked a transfer from Alanya-Gazipasa airport on August 13 with the arrival of the flight from Istanbul TK2598 at 19:50. After receiving my luggage, I left the airport building, but there was no minibus for this transfer. As it turned out later, when communicating with the transfer operator, the driver picked up 14 people from this flight and left without waiting for me. Disgusting service. When communicating with the transfer operator, he constantly accused me that I left late, that we did not correspond to reality. I have not heard any actions from the operator to improve the service of my company. I am just disappointed with this level of service and I do not advise using the services of this transfer. you can get into an unpleasant situation, especially in the evening and at night.
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6
1
August 21, 2023
If you want to stay alive and well, then in no case use the services of this carrier!
My husband and I ordered a transfer for two from this company and got into a terrible accident on 11.08! Before the accident, the driver violated the rules twice, which already served as a signal that the case was dirty. After half an hour of driving, our car flew into a working tractor at an excessive speed. My husband has multiple hematomas and wounds, I have facial fractures, namely 6 fractures of the upper jaw. The ambulance arrived promptly, and we were taken to the hospital, where I regained consciousness and underwent surgery. Proceedings and restoration are now pending. Thank God we're still alive.
Link to the news about the accident for proof: https://www.kemergozcu.com/mobil/haber/antalyada-kavsakta-zincirleme-kaza-8351.html
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9
October 13, 2023
While ordering a transfer on the route Antalya Airport - Utopia Beach Hotel in Avsallar, the possibility of meeting with a sign was indicated. After the full payment, they did not prescribe anything about how to meet the car, and we were sure that there would just be a sign with our name, as ordered. On the day of arrival, there was no one with the sign, there was also no connection at the airport in an unfamiliar country. No one contacted us, we had to get to the hotel by taxi. When connecting to the Internet and requesting to return at least half of the cost for the transfer (because the company claims that the car was in place, they just did not find them), English-speaking Turks contacted me and explained in a mocking form that I was a fool, since I did not immediately realize that there would be no one with the sign and that it was necessary look for them yourself. As a bonus, the return transfer was canceled in an arbitrary mode, they have not yet written about the refund.
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7
November 18, 2023
I ordered a transfer from Gazipasa Airport to the hotel in Turkler. Everything went well and promptly on time. The price does not differ from the one indicated on the website when booking. Payment in dollars or lira in my case in cash to the driver. The driving style is a bit harsh, but it's more of a local feature.
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1
1
May 12, 2024
Good service. They respond quickly to messages in WhatsApp. I was driving to Antalya Airport-Alanya Hotel. 2 hours. There is a private counter at the airport, see the photo. You can pay in cash to the driver upon arrival.
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1
June 23, 2024
We ordered a transfer at 23.20 from mazmutlar to Antalya. As a result, we waited 40 minutes, the car did not arrive. I had to call a taxi, 150 euros. I will never advise anyone else.
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4
May 21, 2023
A week ago, we ordered a 7/24 transfer from Mahmutlar to Antalya airport through this company.On May 20th, my granddaughter had an early morning flight to Berlin, on the 19th, late in the evening, they went outside with their belongings and waited for the bus....They waited for an hour, no one came to pick her up, and both her granddaughter and two grandmother-mourners experienced stress and indignation...They guessed to call a taxi and the granddaughter went to the airport for 75 euros....I called a few hours later and said that I barely managed to board, I do not recommend this unreliable company to anyone!!!!
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5
June 13, 2023
Good afternoon! Just a disgusting bunch! We bought a new suitcase . The route Mahmutlar-Antalya airport. A new suitcase arrived crumpled in 3 hours) the driver piled a wheelchair on it. I filed a claim with the office, to which I was denied compensation in a rude way!!! Although everything is photographed, the video with the driver and the car number is provided, there is a receipt, there is a receipt from the store. They said to bring a suitcase from Russia , they will give it for repair ! And they are not ready to pay for repairs! Nonsense and shame !!!!
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7
1
June 9, 2024
We arrived at night. We were met and delivered as expected, but when calculating from $ 100 in translation into lira, we were deceived. The company ignores! The advice for the future is to pay without change.
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2
December 15, 2024
The most terrible transfer during my stay in Turkey, and I have been here since 2012, I have not seen such an attitude towards a client for a long time, the staff is completely relaxed, I do not recommend it.
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June 30, 2023
I strongly do not recommend it. On 06/29/2023, the ordered car was 25 minutes late. On the way to the airport, the driver stopped for tea at a gas station, despite the resulting 30-minute delay. I had to kick him into the car. To catch up with the lost time, I drove at a speed of 99 km / h. It's good that we flew from terminal 1, where there are no queues for baggage check-in and passport control.
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6
2
November 13, 2023
We ordered a transfer for November 13 to Gazipasa airport, he did not arrive or arrived the wrong way, left 15 minutes earlier in advance, waited 40 minutes and had to take a taxi, horror, nervousness((
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3
May 10, 2023
Good service. I ordered it in advance. In fact, I arrived in Antalya 6 hours late. I went to the 19th counter at the airport. They found me on the lists and put me on a bus within 10 minutes. We reached Cholala in 45 minutes. Everything is fine. I will use their services back. The price tag is very nice.
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1
April 12, 2023
Don't mess with them! We ordered a transfer and immediately asked if it was possible to pay in dollars. And they immediately informed me that I would need change. But when the driver took us, it turned out that he had no change. And he grabbed our luggage and drove away. We're in a foreign country, we don't know the language, we don't know anything yet, and this company is throwing us around. The driver, instead of changing money from the locals in a friendly way, shouted at us that this was not his problem. Although it was his problem-he didn't have the change, but we had the money. As a result, we spent the whole day running around genres that don't even understand English. As a result, the luggage was actually stolen.
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14
2
October 25, 2022
A suitcase was stolen right out of the car. They have no obligations to us. This is purely our problem. And they don't care that it was their driver who gave each passenger their luggage. And I let another person take our luggage. Use another company. It's a pity about the suitcase
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11
2
October 19, 2022
I ordered an individual transfer from the airport to Alanya and waited for 20 minutes. The driver stopped by for coffee on the way. I don't recommend it. The driver drove back to the gas station and had a cup of coffee. Why would I waste time on their coffee and refueling? Don't you have the brains to refuel in advance?
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12
3
July 6, 2022
I used this service. I ordered through the website 2 days in advance at a convenient time for me. They called back the day before, warned about the postponement of time 20 minutes earlier, and asked for consent. 20 min is not critical, I confirmed the application.
We arrived on time, a minibus for 10 people (as ordered). It cost $20 for two from Side to Antalya Airport.
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2
2
July 31, 2022
On July 25th, after 10 o'clock, the roads left Antalya airport. We have pre-booked an individual transfer from this company. As usual, I had to wait 15 minutes. Well, that's OK, that's the mentality. Another hour and a half on the road, it's time to pay. I gave the driver $ 100, he said to give me another 15, since the cost of the trip came out to $ 65. She gave me another 15.10 in one bill and 5 dollars each. I had to go get settled, bring my suitcases, move away from the 13-hour journey. The driver did not give the $50 change, but due to the difficult path and a sleepless night, I lost sight of it. A little later, the daughter wrote in the whatsapp of this company about the situation, they replied to her: come to Kestel and take your money (the offer to take this amount into account to pay for the transfer back from the hotel to Antalya was refused). They hired a taxi from the hotel for $ 20 In both directions, but upon arrival at the specified address for a long time they could not understand what was going on and why they came to them when the accounting department was not working.
They took their daughter's phone, wrote a little later: come to Mahmutlar this week and take the money.
Questions: who will reimburse the cost of the taxi, why it was impossible to take into account the undone change for the return transfer remained unanswered.
Conclusion: I do not recommend this company, look for reliable ones!
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16
1
November 6, 2023
It is a pity that they are not allowed with pets ! Especially with a small weight …
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3
1
July 30, 2023
BE CAREFUL! Suddenly, your transfer may be postponed 30 minutes LATER!
Not for 5 or 10, 30 minutes Carl!!!
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7
1
June 2, 2022
Disgusting.
We ordered from Mahmutlar to Antalya.
A 10-seater bus arrived for 4 people.
Black. It's hot inside.
The seats are uncomfortable and very slippery. The seat belts are just a decoration
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8
5
January 12, 2023
The driver drove away from under my nose, and they told me on the phone that I hadn't left the airport at all. As a result, I had to take a taxi
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11
November 2, 2022
It sucks, we drove from Mahmutlar to Antalya for almost 4 hours
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5
November 5, 2022
The order was canceled just like that, without a call, without anything. As a result, the car did not come - get there as you want.
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8
February 7, 2021
7/24
Transfer
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5